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HomeUK Water Filters Reviews
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UK Water Filters Reviews

4.7 out of 5 stars
4.7 out of 5 stars
4.7
|Excellent|100 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.7 out of 5 stars
Excellent
5 out of 5 stars
87
4 out of 5 stars
7
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
5
100 reviews in total

Review summary

UK Water Filters receives high praise for its excellent customer service and the quality of its water filters, with many reviewers highlighting the fresh taste of the water compared to tap. Customers appreciate the efficient ordering process, prompt delivery, and competitive pricing, often noting the helpfulness of the staff. However, there are some concerns regarding slow refund times, with one customer reporting a three-week wait for a refund that still hadn't been issued. Additionally, a few users mentioned issues with product fit and the lack of order reminders. Overall, while the majority of feedback is overwhelmingly positive, the company could improve its handling of refunds and communication regarding order reminders. Overall, UK Water Filters is well-regarded for its service and product quality.

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Based on reviews, created with AI

See what reviewers are saying

susan
susanFeatured

8 months ago

5 out of 5 stars

Excellent product at good price

Excellent product at good price

Anne Forbes
Anne ForbesFeatured

8 months ago

5 out of 5 stars

Easyordering and a great price for a 3…

Easy ordering and a great price for a 3 way tap. Unfortunately, the tap didn't fit, as my sink is an under counter sink. I emailed to ask about returning it, as it says on the website that returns an... See more

Alan Horner
Alan HornerFeatured

8 months ago

5 out of 5 stars

Excellent service quick delivery easy…

Excellent service quick delivery easy website to follow Great quality filters good price

Alix Baker
Alix BakerFeatured

8 months ago

5 out of 5 stars

Efficient friendly and prompt

Efficient, friendly and prompt. All a customer wants!

Filter by rating:
Stephen
Stephen
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Good quality product

Good quality product

Helpful?
Alison Soanes
Alison Soanes
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Ordering is easy

Ordering is easy, delivery is prompt

Helpful?
Paul
Paul
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Fast delivery

Fast delivery, no issues

Helpful?
Stephen Murray
Stephen Murray
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great Service

Competitive prices and a reliable supplier with a range of other products. Customer service is excellent if you have any questions about an order or advice on other products

Helpful?
Thomas Sharp
Thomas Sharp
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Used this company for many years…

Used this company for many years ,always excellent service

Helpful?
David M
David M
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Always helpful with great service

Always helpful with great service

Helpful?
Shamit Singh Rooproy
Shamit Singh Rooproy
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Wonderful customer service

Wonderful customer service. Jada was very communicative and helped with questions. Very good company overall.

Helpful?

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David Spencer
David Spencer
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Above and beyond

I applaud their willingness to put right my ordering mistake. I accidentally ordered the wrong filter material and they helped put it right by heavily discounting the supply of the right one.

Helpful?
lorraine murphy
lorraine murphy
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Good customer service

Always use this company for water filters, if there us every a problem they put it right immediately

Helpful?
Brenda Bailes
Brenda Bailes
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Good service

Good service - tap worked well.

Helpful?
Michela Holmes
Michela Holmes
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I love UK water Filter!!

What a fantastic company UK water filters are. I have been using them for a year now. They remind me when my filter order is running out so I can order in time to avoid the awful alarm beeping! Their prices are extremely competitive and the whole process is just so efficient!

Helpful?
Returning Customer
Returning Customer
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Easy to filters

Filters arrived quickly and were very easy to fit.

Helpful?
Mrs S Shah
Mrs S Shah
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Easy to install

Easy to install, clear and tasty drinking water, available 24/7 , no need to buy bottled still water anymore, very happy with the product , saved lots of time and money. Thanks to UK Water Filters

Helpful?
customer
customer
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

Have been trying to speak to someone…

Have been trying to speak to someone for a week in the technical department told repeatedly would be called back in 10mins still heard nothing. Very much have the right company and got palmed off with many emails and have supplied my number, still waiting

Helpful?
Chris Cook
Chris Cook
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great filter for Fisher & Paykel

Great filter for Fisher & Paykel. Fitted perfectly with no issues at half the price of the manufacturer filter.

Helpful?
Graham MARTIN
Graham MARTIN
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The recommended one stop shop for Water Treatment / Filters for your household.

I have used this company for years now and would not use anyone else for my water treatment/filter requirements. The Team are very knowledgeable and uber helpful when the IT plays up. And you speak to a human in England!!!

Helpful?
Ms Anne Brennan
Ms Anne Brennan
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Always a good service

Always a good service and the filters do a great job for far less money!

Helpful?
Karina & Owain
Karina & Owain
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Amazing service.

Amazing service.

Helpful?
Nigel Dams
Nigel Dams
1 reviews•New Reviewer
9 months ago
2 out of 5 stars

Good buying experience, but zero after-sales support

The buying experience was good, they sent the item pretty smartly. But it was the wrong item. I emailed their helpline and they responded within hours asking me to clarify. I did, with photos, and then they didn't reply at all. So I phoned their help line. I got the usual robot, offering me a bunch of options, none of which were appropriate, so I chose the one that seemed best, but that was wrong, so I went back and chose another one, and eventually got through to someone who told me all the relevant people were on another call, and they would call me back. That didn't happen. So I rang again, same result. And again. I think I phoned 4 times, and in each case I was told everyone was busy, but they'd call me back. It never happened and eventually I just gave up. As explained below, they did issue a refund, so it's all good now

Helpful?
Graeme Black
Graeme Black
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Very fast turnaround after order

Very fast turnaround after order

Helpful?
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About UK Water Filters

UK Water Filters is a leading provider of water filtration solutions in the United Kingdom, specializing in a comprehensive range of products designed to ensure clean and healthy drinking water for both residential and commercial customers. The company offers various types of water filters, including undersink systems, fridge filters, reverse osmosis units, and whole house solutions, catering to diverse needs such as limescale reduction, allergy management, and specific contaminant removal. With over twenty-five years of experience in the industry, UK Water Filters serves thousands of customers, providing next-day delivery and a user-friendly online shopping experience. Their website features a simple filter selection tool, allowing customers to find the right product quickly and efficiently based on their specific requirements. The company's extensive product range includes popular brands and various filter types, making it a reliable choice for individuals and businesses seeking effective water filtration solutions.

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