Good quality product
Good quality product

UK Water Filters receives high praise for its excellent customer service and the quality of its water filters, with many reviewers highlighting the fresh taste of the water compared to tap. Customers appreciate the efficient ordering process, prompt delivery, and competitive pricing, often noting the helpfulness of the staff. However, there are some concerns regarding slow refund times, with one customer reporting a three-week wait for a refund that still hadn't been issued. Additionally, a few users mentioned issues with product fit and the lack of order reminders. Overall, while the majority of feedback is overwhelmingly positive, the company could improve its handling of refunds and communication regarding order reminders. Overall, UK Water Filters is well-regarded for its service and product quality.
8 months ago
Easy ordering and a great price for a 3 way tap. Unfortunately, the tap didn't fit, as my sink is an under counter sink. I emailed to ask about returning it, as it says on the website that returns an... See more
8 months ago
Excellent service quick delivery easy website to follow Great quality filters good price
8 months ago
Efficient, friendly and prompt. All a customer wants!
Good quality product
Ordering is easy, delivery is prompt
Fast delivery, no issues
Competitive prices and a reliable supplier with a range of other products. Customer service is excellent if you have any questions about an order or advice on other products
Used this company for many years ,always excellent service
Always helpful with great service
Wonderful customer service. Jada was very communicative and helped with questions. Very good company overall.
I applaud their willingness to put right my ordering mistake. I accidentally ordered the wrong filter material and they helped put it right by heavily discounting the supply of the right one.
Always use this company for water filters, if there us every a problem they put it right immediately
Good service - tap worked well.
What a fantastic company UK water filters are. I have been using them for a year now. They remind me when my filter order is running out so I can order in time to avoid the awful alarm beeping! Their prices are extremely competitive and the whole process is just so efficient!
Filters arrived quickly and were very easy to fit.
Easy to install, clear and tasty drinking water, available 24/7 , no need to buy bottled still water anymore, very happy with the product , saved lots of time and money. Thanks to UK Water Filters
Have been trying to speak to someone for a week in the technical department told repeatedly would be called back in 10mins still heard nothing. Very much have the right company and got palmed off with many emails and have supplied my number, still waiting
Great filter for Fisher & Paykel. Fitted perfectly with no issues at half the price of the manufacturer filter.
I have used this company for years now and would not use anyone else for my water treatment/filter requirements. The Team are very knowledgeable and uber helpful when the IT plays up. And you speak to a human in England!!!
Always a good service and the filters do a great job for far less money!
Amazing service.
The buying experience was good, they sent the item pretty smartly. But it was the wrong item. I emailed their helpline and they responded within hours asking me to clarify. I did, with photos, and then they didn't reply at all. So I phoned their help line. I got the usual robot, offering me a bunch of options, none of which were appropriate, so I chose the one that seemed best, but that was wrong, so I went back and chose another one, and eventually got through to someone who told me all the relevant people were on another call, and they would call me back. That didn't happen. So I rang again, same result. And again. I think I phoned 4 times, and in each case I was told everyone was busy, but they'd call me back. It never happened and eventually I just gave up. As explained below, they did issue a refund, so it's all good now
Very fast turnaround after order
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UK Water Filters is a leading provider of water filtration solutions in the United Kingdom, specializing in a comprehensive range of products designed to ensure clean and healthy drinking water for both residential and commercial customers. The company offers various types of water filters, including undersink systems, fridge filters, reverse osmosis units, and whole house solutions, catering to diverse needs such as limescale reduction, allergy management, and specific contaminant removal. With over twenty-five years of experience in the industry, UK Water Filters serves thousands of customers, providing next-day delivery and a user-friendly online shopping experience. Their website features a simple filter selection tool, allowing customers to find the right product quickly and efficiently based on their specific requirements. The company's extensive product range includes popular brands and various filter types, making it a reliable choice for individuals and businesses seeking effective water filtration solutions.
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