susan
1 reviews•New Reviewer
Featured
8 months ago
Excellent product at good price
Excellent product at good price
Helpful?
TrustScore
4.7
Excellent
87
7
0
1
5
100 reviews in total
Review summary
UK Water Filters receives high praise for its excellent customer service and the quality of its water filters, with many reviewers highlighting the fresh taste of the water compared to tap. Customers appreciate the efficient ordering process, prompt delivery, and competitive pricing, often noting the helpfulness of the staff. However, there are some concerns regarding slow refund times, with one customer reporting a three-week wait for a refund that still hadn't been issued. Additionally, a few users mentioned issues with product fit and the lack of order reminders. Overall, while the majority of feedback is overwhelmingly positive, the company could improve its handling of refunds and communication regarding order reminders. Overall, UK Water Filters is well-regarded for its service and product quality.
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Based on reviews, created with AISee what reviewers are saying
Anne ForbesFeatured
8 months ago
Easyordering and a great price for a 3…
Easy ordering and a great price for a 3 way tap. Unfortunately, the tap didn't fit, as my sink is an under counter sink. I emailed to ask about returning it, as it says on the website that returns an... See more
Alan HornerFeatured
8 months ago
Excellent service quick delivery easy…
Excellent service quick delivery easy website to follow Great quality filters good price
Alix BakerFeatured
8 months ago
Efficient friendly and prompt
Efficient, friendly and prompt. All a customer wants!
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Anne Forbes
1 reviews•New Reviewer
Featured
8 months ago
Easyordering and a great price for a 3…
Easy ordering and a great price for a 3 way tap. Unfortunately, the tap didn't fit, as my sink is an under counter sink. I emailed to ask about returning it, as it says on the website that returns and refunds are easy. It couldn't have been easier and a full refund plus the cost of postage was sent to me within a few days. I was disappointed that the tap wasn't suitable for my use as it was a really nice tap and nicer than the tap I ended up with. I will certainly use this company to buy replacement water filters. The customer service I experienced was exceptional which is very rare these days. I totally recommend this company.
Helpful?
Alan Horner
1 reviews•New Reviewer
Featured
8 months ago
Excellent service quick delivery easy…
Excellent service quick delivery easy website to follow Great quality filters good price
Helpful?
Alix Baker
1 reviews•New Reviewer
Featured
8 months ago
Efficient friendly and prompt
Efficient, friendly and prompt. All a customer wants!
Helpful?
Elaine
1 reviews•New Reviewer
8 months ago
Arrived promtly
Arrived promtly
Helpful?
customer
1 reviews•New Reviewer
8 months ago
Slow refund time
Slow refund time. It has taken 3 weeks and the refund still hasn’t been issued
Helpful?
Dr Michael
1 reviews•New Reviewer
8 months ago
Timely delivery of what I requested
Timely delivery of what I requested. Clearly, they keep good records.
Helpful?
Yashpal Sharma
1 reviews•New Reviewer
8 months ago
Quick efficient and professional…
Quick efficient and professional service.
Helpful?
Alan Gates
1 reviews•New Reviewer
8 months ago
You done all you was needed to do I ordered, you supplied and I paid. I'll use you again you know what you're doing
You done all you
Helpful?
Norma Neeson
1 reviews•New Reviewer
8 months ago
Very helpful customer service
Very helpful customer service
Helpful?
Lady Hamilton
1 reviews•New Reviewer
8 months ago
Water filter
Easy to fit and change filter. Makes a great difference and removes ‘chemical’ taste of our water
Helpful?
Heather
1 reviews•New Reviewer
8 months ago
Usual fast service and helpful people
Usual fast service and helpful people
Helpful?
Christine
1 reviews•New Reviewer
8 months ago
Excellent alternative to expensive fridge/freezer manufacturers' water filters
I would highly recommend this company if you want a cost effective alternative to water filters from American fridge/freezer manufacturers. I am now on my 5th filter from UK Water Filters and wouldn't buy from anywhere else. now. I had a problem with a faulty replacement water filter in my last order but the issue was dealt very promptly in a friendly and efficient manner.
Helpful?
David
1 reviews•New Reviewer
8 months ago
Always good and prompt service.
Always good and prompt service.
Helpful?
Mr Wren
1 reviews•New Reviewer
8 months ago
Customer service
Customer service, speed of delivery and price were all excellent. The sales process was friendly and efficient.
Helpful?
Robert Wilkinson
1 reviews•New Reviewer
8 months ago
Great friendly service
Great friendly service, and when things occasionally go wrong, they bend over backwards to put it right. My one-stop shop for boiler and fridge filters.
Helpful?
lyn turley
1 reviews•New Reviewer
8 months ago
Good product and service except that we…
Good product and service except that we used to get reminders to order and don’t get them now.
Helpful?
Ali Saad
1 reviews•New Reviewer
8 months ago
Excellent
Hi quality, easy to install and reasonable price
Helpful?
Imran Hussain
1 reviews•New Reviewer
8 months ago
Great filters
Great filter and taste. Passes the tea test
Helpful?
Susan
1 reviews•New Reviewer
8 months ago
Great product been using uk water…
Great product been using uk water filters since 2017.
Helpful?
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About UK Water Filters
UK Water Filters is a leading provider of water filtration solutions in the United Kingdom, specializing in a comprehensive range of products designed to ensure clean and healthy drinking water for both residential and commercial customers. The company offers various types of water filters, including undersink systems, fridge filters, reverse osmosis units, and whole house solutions, catering to diverse needs such as limescale reduction, allergy management, and specific contaminant removal. With over twenty-five years of experience in the industry, UK Water Filters serves thousands of customers, providing next-day delivery and a user-friendly online shopping experience. Their website features a simple filter selection tool, allowing customers to find the right product quickly and efficiently based on their specific requirements. The company's extensive product range includes popular brands and various filter types, making it a reliable choice for individuals and businesses seeking effective water filtration solutions.
Company information
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