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HomeUK UTILITY Reviews

UK UTILITY Reviews

4.716666666666667 out of 5 stars
4.716666666666667 out of 5 stars
4.7
|Excellent|60 reviews

TrustScore

4.7
4.716666666666667 out of 5 stars
Excellent
5 out of 5 stars
55
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
4
60 reviews in total

Review summary

UK Utility receives overwhelmingly positive feedback, with many customers praising the exceptional service provided by brokers like James Price, Callum Harrold, and Rizwan Nisar. Reviewers highlight their professionalism, attentiveness, and ability to secure the best energy deals, often noting significant savings and smooth transitions. Customers appreciate the clear communication and support throughout the process, making it easy to navigate energy contracts. However, a small number of critical reviews express serious concerns, with one customer labeling the company as fraudulent and warning others to avoid it due to alleged deceptive practices. Despite these negative experiences, the majority of feedback remains highly favorable, showcasing UK Utility as a reliable choice for energy brokerage services. Overall, the sentiment is predominantly positive.

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Based on reviews, created with AI

See what reviewers are saying

Greg Dossett
Greg DossettFeatured

2 months ago

5 out of 5 stars

My Mum is 91 years old and she is still…

My Mum is 91 years old and she is still working in our company. We ( My Mum), is always advised by Krish Masri and has been for years. Always 1000% reliable, always honest so thank you . We ( My Mum)... See more

Margaret
Margaret Featured

2 months ago

5 out of 5 stars

Very good service

We used James Price at UK Utility for our energy contracts for many years before we retired. He always found us the best deals, was very patient and knowledgeable. Nothing was too much trouble.

Kevin
Kevin Featured

5 months ago

5 out of 5 stars

James is an excellent, professional Utilities’ ambassador

James is an excellent, professional utilities expert to work with. He puts me at ease with matching my energy needs, to the most cost effective solution for me.

Harbrine Ltd
Harbrine LtdFeatured

6 months ago

5 out of 5 stars

James Price - UK Utility

We can highly recommend James Price of UK Utility. He has been of great help in gaining the best options for us as a company, he has also been extremely helpful with an issue which arose a short while... See more

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Lorraine Goldberg
Lorraine Goldberg
1 reviews
about 2 years ago
5 out of 5 stars

Great customer service

Great customer service. Obtained a good deal for us on electricity and gas.

Helpful?
Carrie Hermitage
Carrie Hermitage
1 reviews
about 2 years ago
5 out of 5 stars

Professional

Professional, friendly and helpful

Helpful?
Helen
Helen
1 reviews
about 2 years ago
5 out of 5 stars

professional and helpful service

professional and helpful service

Helpful?
Joe
Joe
1 reviews
about 2 years ago
5 out of 5 stars

No hesitation in recommending them

I have been dealing with Rizwan over the past 18 months or so, clearly explained our options and he has been in touch several times as prices fell. Would have no hesitation in recommending them

Helpful?
Wendy Smith
Wendy Smith
1 reviews
over 2 years ago
1 out of 5 stars

Terrible broker

Terrible broker, pretending to be from british gas telling me i had no contract in place with another broker, which i did have, caused a huge fine with another broker, signed me into a new contract without my acknowledgement. Now ignoring emails etc.. AVOID THIS COMPANY

Helpful?
Christine Morris
Christine Morris
1 reviews
over 2 years ago
5 out of 5 stars

Oliver explained who he was and where he was from letting me know the lady I normally deal with at the company had left. I like to deal with the same person. So many calls every day. Oliver was so pro

Oliver explained who he was and where he was from letting me know the lady I normally deal with at the company had left. I like to deal with the same person. So many calls every day. Oliver was so professional but patient and explained everything to me, including best deals and why. Id like to thank him for his personal touch. Left me feeling in good hands Thank you

Helpful?
Ahmed kassim
Ahmed kassim
1 reviews
over 2 years ago
5 out of 5 stars

Professionals

Rizwan Nisar was an absolute professional and it was my pleasure to speak to him regarding my gas renewal. He managed to save me £22,000 over a five year deal which I was in advised by my previous broker. Thank you very much

Helpful?

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Yvonne
Yvonne
1 reviews
over 2 years ago
4 out of 5 stars

contract renewal

Oliver called me probably one a fortnight always polite never pushy, he was very patient with me. Out of all the companies i speak to regarding utilities and believe me its a lot, he is the by far the best

Helpful?
Andrew Blackler
Andrew Blackler
1 reviews
over 2 years ago
1 out of 5 stars

Spam E-Mails

I am fed up of businesses like UK-Utility sending me E-Mails, multiple times a week, telling me they've got my "latest renewal quotes". In hindsight, it's hilarious and sad, all at the same time. Why? Because I never gave anyone at UK-Utility my E-Mail. I've never sought to use their services (So, using illegally obtained and sold data?) In fact, my position at my workplace has NOTHING to do with utilities but they still send me dozens of quotes for Gas renewals. And the icing on the cake, to prove that they just send these E-Mails out like a conveyor belt of B.S, they got my name wrong, not once, not twice but three times in recent weeks. A quick look on LinkedIn would inform anyone of what my job entails. You'd have also seen a post I made about how I absolutely hate being bombarded with messages and E-Mails totally irrelevant to my job role. P.S. I just got an E-Mail reply from an employee after I said "Do Not Contact Me" (irony) and with snippets of the above, apparently one of your other employees had told this gentleman to contact me. Have you ever asked yourselves "Who" these people are and "if or why" you should contact them? I will never use your services. Ever.

Helpful?
Pete Bath
Pete Bath
1 reviews
over 2 years ago
5 out of 5 stars

Rizwan has been a massive help to our…

Rizwan has been a massive help to our club guiding us through all the different procedures, a true professional throughout, we are extremely grateful

Helpful?
Tak Lee
Tak Lee
1 reviews
over 2 years ago
5 out of 5 stars

Rizwan Nisar - Very helpful, knowledgeable and understanding

Over the past few years Rizwan Nisar has been invaluable in searching for a competitive energy price contract for our business. This year is no exception in this very difficult market. His guidance and knowledge has been exceptional.

Helpful?
Mrs Barker
Mrs Barker
1 reviews
almost 3 years ago
5 out of 5 stars

Excellent service again from James Price

Once again James Price has provided excellent, professional advice regarding our utilities contracts. I would highly recommend him if you are looking to negotiate a good deal for your company, which is more important than ever in the current energy market.

Helpful?
Nigel Bird
Nigel Bird
1 reviews
almost 3 years ago
5 out of 5 stars

Really helpful.

Really helpful. Great service and support. Thank you Trehafod Community Village Hall ♥️

Helpful?
Anne Farmer
Anne Farmer
1 reviews
almost 3 years ago
5 out of 5 stars

contract renewal

rang back when asked. was clear and courteous

Helpful?
Victoria Richmond
Victoria Richmond
1 reviews
about 3 years ago
5 out of 5 stars

Krish was very helpful when my business…

Krish was very helpful when my business was looking for a new electricity supplier. He scanned the market and explained everything fully.

Helpful?
John Carr
John Carr
1 reviews
about 3 years ago
5 out of 5 stars

Excellent company to deal with.

Excellent company to deal with. Been with them for many years wouldn’t dream of letting anyone else deal with my energy affairs . Lewis is an absolute star .

Helpful?
Customer
Customer
1 reviews
about 3 years ago
5 out of 5 stars

Lewis Thandi

Lewis Thandi, is always very helpful and courteous. He has good knowledge of the industry prices and has helped us to find decent business energy rates or the past 5 years now. Would recommend UK Utility based on my experience with Lewis.

Helpful?
customerAlison
customerAlison
1 reviews
about 3 years ago
5 out of 5 stars

Good knowledge of prices and suppliers

Good knowledge of prices and suppliers. Does not pressurise the customer.

Helpful?
Angela Ridley
Angela Ridley
1 reviews
about 3 years ago
5 out of 5 stars

I can strongly recommend Riz from…

I can strongly recommend Riz from UK-Utility, he was very efficient and provided me with the best prices for the companies gas and electricity supply. I did a vast search and they came out on top.

Helpful?
Alex Ringer
Alex Ringer
1 reviews
about 3 years ago
5 out of 5 stars

Krish has been excellent at every step…

Krish has been excellent at every step of the way. Helping us navigate turbulent pricing and add some security to our energy prices for the future. Big thanks to him and the team.

Helpful?
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About UK UTILITY

UK UTILITY is a dedicated review platform within the utilities and energy sector, designed to help consumers make informed decisions regarding their service providers. The company's focus is on aggregating customer feedback and reviews for various utility services, including electricity, gas, water, and renewable energy solutions. By providing a space for users to share their experiences, UK UTILITY aims to enhance transparency and accountability within the industry. The primary customers of UK UTILITY include residential and commercial consumers seeking reliable utility providers. By utilizing the platform, users can compare services based on real customer experiences, allowing them to choose the best options that align with their needs. UK UTILITY fosters a community of informed consumers, contributing to better service standards and improved customer satisfaction in the utilities and energy market.

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