CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

 

© 2026 TrustNew, Inc. All rights reserved.

SitemapAccessibility
HomeUK UTILITY Reviews

UK UTILITY Reviews

4.716666666666667 out of 5 stars
4.716666666666667 out of 5 stars
4.7
|Excellent|60 reviews

TrustScore

4.7
4.716666666666667 out of 5 stars
Excellent
5 out of 5 stars
55
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
4
60 reviews in total

Review summary

UK Utility receives overwhelmingly positive feedback, with many customers praising the exceptional service provided by brokers like James Price, Callum Harrold, and Rizwan Nisar. Reviewers highlight their professionalism, attentiveness, and ability to secure the best energy deals, often noting significant savings and smooth transitions. Customers appreciate the clear communication and support throughout the process, making it easy to navigate energy contracts. However, a small number of critical reviews express serious concerns, with one customer labeling the company as fraudulent and warning others to avoid it due to alleged deceptive practices. Despite these negative experiences, the majority of feedback remains highly favorable, showcasing UK Utility as a reliable choice for energy brokerage services. Overall, the sentiment is predominantly positive.

✨
Based on reviews, created with AI

See what reviewers are saying

Greg Dossett
Greg DossettFeatured

2 months ago

5 out of 5 stars

My Mum is 91 years old and she is still…

My Mum is 91 years old and she is still working in our company. We ( My Mum), is always advised by Krish Masri and has been for years. Always 1000% reliable, always honest so thank you . We ( My Mum)... See more

Margaret
Margaret Featured

2 months ago

5 out of 5 stars

Very good service

We used James Price at UK Utility for our energy contracts for many years before we retired. He always found us the best deals, was very patient and knowledgeable. Nothing was too much trouble.

Kevin
Kevin Featured

5 months ago

5 out of 5 stars

James is an excellent, professional Utilities’ ambassador

James is an excellent, professional utilities expert to work with. He puts me at ease with matching my energy needs, to the most cost effective solution for me.

Harbrine Ltd
Harbrine LtdFeatured

6 months ago

5 out of 5 stars

James Price - UK Utility

We can highly recommend James Price of UK Utility. He has been of great help in gaining the best options for us as a company, he has also been extremely helpful with an issue which arose a short while... See more

Filter by rating:
Daryl Bennett
Daryl Bennett
1 reviews
about 1 year ago
5 out of 5 stars

Very attentive service

Very attentive service from Callum Harrold at UK Utility. Spent a lot of time listening to our requirements and followed them to the letter.

Helpful?
Dan
Dan
1 reviews
about 1 year ago
5 out of 5 stars

Honest and patient

I use 2 brokers for my Energy, UK Utility deal with my Electricity and helps me keep the other guys honest and vice versa. I have been dealing with James for a long time, even before he joined UK Utility and has been up front and very competitive rates for the 4+ renewal periods we have together.

Helpful?
Confor
Confor
1 reviews
about 1 year ago
5 out of 5 stars

I have used UK Utility for a few years…

I have used UK Utility for a few years now for our Companies gas supply. James always gets the best deal for us. I would thoroughly recommend UK Utility. Unfortunately this year we have moved to a fully serviced office, so no longer require James' talents.

Helpful?
Samantha
Samantha
1 reviews
about 1 year ago
5 out of 5 stars

Great Service

I have used UK Utility for numerous years now for our companies electricity and gas supply at various sites and i couldn't be happier. James always goes above and beyond in getting the best deal for me. I would thoroughly recommend UK Utility.

Helpful?
K. Dexter
K. Dexter
1 reviews
about 1 year ago
5 out of 5 stars

I fully recommend UK Utility to all businesses

Having UK Utility to advise me on our business electricity renewals has proved to be very beneficial over the past 5 years. With prices sky rocketing and different energy suppliers offering so many options the market has been a mine field. UK Utility has the knowledge to wade through the scare tactics from the various suppliers and give me the bare facts and advice to confidently limit energy costs as much as possible to the business. A good energy broker is vital to me and I am very happy with UK Utility. I fully recommend them to all businesses.

Helpful?
Mrs Barlow
Mrs Barlow
1 reviews
about 1 year ago
5 out of 5 stars

Great Experience

I have been with Uk Utility for many years and I have had excellent service by them especially with Krish Masri. He has been extremely helpful with dealing with our Gas and Electricity services going above and beyond with his time and friendly and pleasant attitude. Nothing is too much trouble for him, he has been a great help to me especially in the last few months when we have had problems with British Gas Lite. I look forward to working with him during our next services reviews.

Helpful?
MCGoodman
MCGoodman
1 reviews
about 1 year ago
5 out of 5 stars

Thank you UK Utility

Thank you to Nikki and the team at UK Utility for the excellent service provided. You are all doing a fantastic job and I am delighted with the competitive rates you are able to provide.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Mandy
Mandy
1 reviews
about 1 year ago
5 out of 5 stars

Great company, great service

I recently had a fantastic experience with UK Utility. Their team made the process of finding the best energy deals straightforward and stress-free. They have partnerships with a wide range of energy companies, which allows them to truly offer competitive prices tailored to individual needs. From the initial consultation, it was clear they prioritize customer satisfaction, providing transparent information and taking the time to explain all available options. I never felt pressured into making a quick decision, which was refreshing. Their commitment to service excellence is evident, and they handled all the details, making the switch smooth and seamless. If you’re looking for a knowledgeable, trustworthy energy broker with a commitment to finding the best rates, UK Utility is a great choice. Highly recommended!

Helpful?
Penny
Penny
1 reviews
over 1 year ago
5 out of 5 stars

Very friendly, helpful and knowledgeable staff - Highly recommend

Excellent company with clear descriptions given by Rizwan of all the Options and Prices available. We have been using UK Utility for many years and feel that Riz has helped to take the 'stress' out of renewing Contracts with the best possible outcome. Would happily recommend UK Utility to businesses.

Helpful?
Busra Ozer
Busra Ozer
1 reviews
over 1 year ago
5 out of 5 stars

Great customer care and service with best prices given

Have been using uk utility to get the best deals on my business electricity and gas for the past 3 years now have had the best customer service and care from Rizwan highly recommend for anyone looking for a great deal on electricity and gas.

Helpful?
Helen Skidmore
Helen Skidmore
1 reviews
over 1 year ago
5 out of 5 stars

Excellent Company

This was our first time working with UK Utility and Rizwan. The customer service is second to none and I can not praise Rizwan enough, his attention to detail and commitment to getting us the best deal was above and beyond which resulted in a £200k saving across of 4 businesses. I would highly recommend using them, Rizwan has taken the stress out of managing our energy contracts.

Helpful?
Yorkshire transport
Yorkshire transport
1 reviews
over 1 year ago
5 out of 5 stars

Recommend

Rizwan has worked with us for a number of years now to search the market and secure competetive rates as well as providing sound advice. This has helped us avoid the peak increases and allowed us to manage our account with lower risk. He has also supported us with a new connection and I have always found him to be professional and polite. Would not hesitate to recommend if you are looking for help with power renewals.

Helpful?
Sharon
Sharon
1 reviews
over 1 year ago
5 out of 5 stars

Excellent Customer Service

After previously using a broker for the business energy contracts and having a bad experience, I was reluctant to use a broker again. However, last year after speaking with Rizwan, I entrusted him with the handling of our contract renewals. From the very start, he has been informative, very polite and has been there to answer any of my questions. He found us great rates and a year later, I have no hesitance in entrusting Rizwan to continue for our next years contracts. As before, he has provided me with excellent customer service, found me great rates and is always there to speak to. I am one very satisfied customer.

Helpful?
Jane
Jane
1 reviews
over 1 year ago
5 out of 5 stars

Riz has been really helpful in setting…

Riz has been really helpful in setting up our new energy accounts and giving lots of help over the last 2 years. Would recommend him to help you.

Helpful?
Kerry  Allen
Kerry Allen
1 reviews
almost 2 years ago
5 out of 5 stars

Great deal and customer experience

Received a great deal again and brilliant customer service from Alex. This is the second year in a row we have worked with him and would again without a doubt. Highly recommend :)

Helpful?
Thomas Morrice
Thomas Morrice
1 reviews
almost 2 years ago
5 out of 5 stars

Great service provided.

Just want to write how happy I have been with Rizwan and the service provided by him to help reduce our utility bills. Fantastic Service and will stay with UK Utility in the future.

Helpful?
Tushaar Masri
Tushaar Masri
1 reviews
almost 2 years ago
5 out of 5 stars

honest, transpartent and not pushy, rare in this industry!

Utilities in previous years were a bit of a headach but not since i have started using Rizwan as my broker. he keeps on top of the accounts so i can focus on other aspects of the business and i do compare his quotes, nobody has been able to beat then so far therefore i am very happy with the service provided by Rizwan and the UK Utility team.

Helpful?
Mrs Nicola Saunders
Mrs Nicola Saunders
1 reviews
about 2 years ago
5 out of 5 stars

Easy to listen to

It was an easy conversation to have and I understood every thing that was said.

Helpful?
Pauline Ho
Pauline Ho
1 reviews
about 2 years ago
5 out of 5 stars

Excellent service

Alex Brown of UK Utility is so helpful and efficient. He helped me to get the best rates for our new gas and electricity contracts. He responded to my emails very quickly every time when I had a query and sorted it out immediately. I am very happy with his service.

Helpful?
krisan Services
krisan Services
1 reviews
about 2 years ago
5 out of 5 stars

excellent one to one service by the…

excellent one to one service by the broker and speedy transfer from other supplier.

Helpful?
Previous123Next

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About UK UTILITY

UK UTILITY is a dedicated review platform within the utilities and energy sector, designed to help consumers make informed decisions regarding their service providers. The company's focus is on aggregating customer feedback and reviews for various utility services, including electricity, gas, water, and renewable energy solutions. By providing a space for users to share their experiences, UK UTILITY aims to enhance transparency and accountability within the industry. The primary customers of UK UTILITY include residential and commercial consumers seeking reliable utility providers. By utilizing the platform, users can compare services based on real customer experiences, allowing them to choose the best options that align with their needs. UK UTILITY fosters a community of informed consumers, contributing to better service standards and improved customer satisfaction in the utilities and energy market.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

⭐
Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.