Twigby Mobile Reviews

Robin was a great help with my questions.

Very positive customer service they knew what they was talking about and answered my question fast and friendly

Twigby is the best in my opinion they go above and being to help answer questions and make sure all is good and you are happy. I have no complaints at all, ive been a Twigby customer for years and won't go anywhere else. Tysvm Twigby Staff Your Amazingly Awesome

I love twigby so much. I save so much money and they always have the most helpful and efficient customer service possible.

I asked for tech help and they were great!

Robin was most helpful and courteous in answering my chat questions. Per usual this chat experience was just as extraordinary as all the TWIGBY services. I am a happy customer. 😁

We were having trouble setting up a new phone and Annie got it all sorted very quickly. Thanks, Annie!

super helpful and friendly. solved my problem.

Needed to cancel one of my lines and it was completed in just a few minutes over chat.

Twigby works. The service is top notch and the agents are very responsive. The coverage is great. I have no problems with coverage or service. 5 stars!

Annie was so awesome and helpful!!

Elle and Annie were a great help I was soooo frustrated with setting up and transferring to a new phone. They resolved my issues .

Customer service chat is very quick to respond and quite efficient with providing assistance.

Super easy to get service set up in less than 10 minutes. Very awesome company for a little Price getting the best value.

each time I entered chat online - they had all the answered and took care of everything the first time. completely opposite when you call into a verizon etc. The service was up fast - I used an eSIM The signal strength was the same as Verizon and so was everything else. I dont use data so I cant comment there but for $10 this is all the voice and text one could ask for - thank you Annie

Agent (Annie) was very patient. My phone was very uncooperative but she was very understanding. She's a great customer service person.

Amazing customer service really helpful and helped with everything I needed to get fixed and done

I switched from Verizon to Twigby after the last straw with Verizon when they tacked on the extra $15 for no reason other than to make more profit. Prior to that I was already peeved that we were paying over $100 for three lines where there were no plans over 2G. so I began looking into alternatives but still hoping to keep the Verizon network because I know it works the best for our area and it was between Twigby and Mint. Although Twigby’s customer service is only chat, it is as good if not better than any phone rep around. I am a tough cookie and previously was with Verizon because of their network coverage and personal live customer support but the support failed me along with their greed but I still liked their coverage I was nervous when we first switched over but the initial promo and ongoing plan rates were amazing and i came to find that for our family of low data users we weren’t missing anything but a lower cell bill and even better service because the rep isn’t toggling between 5 different chats so you are not waiting 5 minutes between chat messages . so I can’t recommend Twigby enough.

I am brand new to Twigby but they were very helpful at getting me set up and I am now using their service instead of Xfinity and at this point all is very good! Thank you Twigby...

very good customer support