Review summary

Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

very helpfull and patient

very helpfull and patient. Explain everything clearly and detailed.

Rc
Easy to switch

Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently

S
Absolute conmen

Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.

D
Great customer care service

Great customer care service !

Company details

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All reviews

556 total β€’ Write a review

Showing 21 - 30 of 552 reviews
Sb
5 out of 5 stars

Every time I have had a problem and had…

Every time I have had a problem and had to contact them they have been really quick with there response. Scott birkett

Date of experience: June 16, 2025

Nc
4 out of 5 stars

Very easy and straightford

I have found Tulo very easy and never any hasstles, my only complaint is 2 price rises in one month last month! Saying that still one of the cheapest so i'd definately recommend

Date of experience: June 16, 2025

I
5 out of 5 stars

Never any issues

Never any issues Really good service

Date of experience: June 15, 2025

MH
5 out of 5 stars

Reliable & easy access website

The website does everything you'd expect & having had no problems I've had no need to contact anyone. Not a 'High Street name' but very happy with Tulo. And unlike my previous big name provider Tulo don't relentlessly chase me to get a Smart meter installed! 202594

Date of experience: June 15, 2025

RR
5 out of 5 stars

Seamless supply of energy

Seamless supply of energy, easy to enter meter readings and review previous readings.

Date of experience: June 15, 2025

C
3 out of 5 stars

I'm not entirely certain

I'm not entirely certain, but since joining TULO Energy, I think that my gas cooker burns slightly hotter and my electricity supply is probably, no definitely closer to 50Hz than my previous suppliers.

Date of experience: June 15, 2025

DC
5 out of 5 stars

Great prices, fair deals

This is a very easy to deal with company with fair pricing yet it never seems to appear on comparison sites which is odd.

Date of experience: June 15, 2025

CC
5 out of 5 stars

Great company

Great company. Great rates and a very easy to use app.

Date of experience: June 15, 2025

K
5 out of 5 stars

Easy to switch

Easy to switch, good rates and helpful customer service.

Date of experience: June 14, 2025

I

Ian

US

5 out of 5 stars

Mobile App Easy Transfer Best Price

Mobile App Easy Transfer Best Price

Date of experience: June 14, 2025

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