Review summary

Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

very helpfull and patient

very helpfull and patient. Explain everything clearly and detailed.

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Rc
Easy to switch

Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently

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S
Absolute conmen

Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.

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D
Great customer care service

Great customer care service !

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Company details

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All reviews

556 total • Write a review

Showing 131 - 140 of 552 reviews
c

Good and quick communication via email

Good and quick communication via email

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SH

Great service

Great service, competitive rates. easy to use online.

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mA

Great service and cheap prices

Great service and cheap prices

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R

Been easy to contact to connect smart…

Been easy to contact to connect smart meter

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R

Easy online platform

Easy online platform, very clear information. When I encountered a slight issue over arranging the start date, they were very quick to respond on email and resolved problems straight away

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S

Good energy and electricity prices.

Good energy and electricity prices.

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AK

Great service

Easy to set up a new account and customer services reply very quickly! Happy with the service so far. Thanks, Alexandra Kenny.

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C(

Tulo, it does what it says on the tin.

I selected Tulo as they offer a cost effective, no frills energy supply service. They are much better value than the majority of other suppliers who rely on virtue signalling drivel to convince customers to pay inflated prices.

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WS

Service fantastic

Joined your company August 2024 and have been delighted with the service I’ve had. I’ve not been asked to pay more monthly as I have before with other energy companies. Long may your service continue. Thanks again

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CM

The best price.

The best price. Accessing billing platform easy. Communications good.

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