Truckstop.com Load Board

3.2088397790055248 out of 5 stars
3.2
Average905 reviews

TrustScore

3.2
3.2088397790055248 out of 5 stars
Average
5 out of 5 stars
388
4 out of 5 stars
70
3 out of 5 stars
78
2 out of 5 stars
81
1 out of 5 stars
288
905 reviews in total

Review summary

Truckstop.com Load Board has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Newark truck stop crap women’s shower…

Newark truck stop crap women’s shower and toilets are locked I ask for shower they said no crap won’t be back good ok

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

For factoring

For factoring. Horrible service.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I opened an account after 30 minutes

I opened an account after 30 minutes. I didn’t like the app and rates. I request refunds and they gave me a hard time. T...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Please steer clear of this load…

Please steer clear of this load Board...I canceled my account 4 days of the billing period and they still charged me and...Read more

0
0
🔥 High engagement

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Meri
Meri
1 reviews
over 3 years ago
1 out of 5 stars

I need to cancel it ASAP

I need to cancel it ASAP

Helpful?
Steven
Steven
1 reviews
over 3 years ago
3 out of 5 stars

Overalls it is ok

Overalls it is ok. To many times the information listed is not what is actually provided by the brokers. The equipment filter doesn't seem to work many times. Also of the many load boards our company uses Truckstop has by far the least paying loads and its not even close. To many new brokers that are not factorable and we use Truckstop factoring.

Helpful?
jeffery
jeffery
1 reviews
over 3 years ago
5 out of 5 stars

Great service

Great service

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Jamie
Jamie
1 reviews
over 3 years ago
5 out of 5 stars

Start up process

So the first time I went on to your website I requested a demo and I didn’t hear back from anybody. I requested another demo and I got put in touch with Brian and I thought Brian was fantastic. He definitely knows what he’s talking about, very knowledgeable for sure!! So far everyone I have made contact with have all been very pleasant.

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Travis
Travis
1 reviews
over 3 years ago
5 out of 5 stars

So far love Truckstop.com

So far love Truckstop.com. It appears to hold dishonest brokers accountable. Will give more of a review in the near future.

Helpful?
over 3 years ago
2 out of 5 stars

I always have a hard time getting loads…

I always have a hard time getting loads through this app and I paid good mone for this app. not getting more than it deserves.

Helpful?
over 3 years ago
5 out of 5 stars

HUGE

HUGE BIG TIME

Helpful?
over 3 years ago
5 out of 5 stars

I’ve used a few load boards and…

I’ve used a few load boards and Truckstop has been the easiest to use and have been able to find loads quick to the places I want to go.

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Brett
Brett
1 reviews
over 3 years ago
5 out of 5 stars

Useful

Excellent company

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Patrick
Patrick
1 reviews
over 3 years ago
5 out of 5 stars

Tools Demostration was great

Tools Demostration was great, the systems that are offered really seemed to mesh with what I am trying to do.

Helpful?
TIFFANY
TIFFANY
1 reviews
over 3 years ago
4 out of 5 stars

So far so good!

So far so good!

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Kevin
Kevin
1 reviews
over 3 years ago
5 out of 5 stars

no hassles great follow-up I'm sold

no hassles great follow-up I'm sold

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TREMCIA RODDY
TREMCIA RODDY
1 reviews
over 3 years ago
5 out of 5 stars

Nick is awesome!!

Nick is awesome!!! GREAT PRESENTATION, VERY FORMATIVE INFORMATION HE PROVIDED. GLAD TO BE A PART OF THE TRUCKSTOP FAMILY.

Helpful?
Vera
Vera
1 reviews
over 3 years ago
5 out of 5 stars

Super

So far I have a very good experience with the company, they have explain a lot of information and their system. I love it

Helpful?
Ernest
Ernest
1 reviews
over 3 years ago
5 out of 5 stars

Very easy to set up

Very easy to set up, thank you for your time

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Jon
Jon
1 reviews
over 3 years ago
1 out of 5 stars

Truckstop continually lists loads that…

Truckstop continually lists loads that are covered and we’re previously deleted by brokers. Also pls loads show up for hotshots but the loads are for semis. Last release of the phone app became less functional instead of improving your product. System down times are consistent and frustrating. Fire your IT department and start over. Nobody keeps a tool that doesn’t work right. I’ll be deactivating my account this week.

Helpful?
Lou
Lou
1 reviews
over 3 years ago
1 out of 5 stars

Load board was working perfectly fine…

Load board was working perfectly fine until it was upgraded, after that it’s not worth 157.00 a month nothing works correctly on the app and when calling in customer service is no help either. This load board is not exceeding my expectations and really believe it’s overrated and underperforming not to mention the broker mentality and oriented. Not made for carriers.

Helpful?
Troy
Troy
1 reviews
over 3 years ago
3 out of 5 stars

RPM's & Offers

Stop posting miles and RPM's that are not accurate. Stop letting brokers post loads that require tarps and not adding that to the ad. Make every broker post the pay for the load. Be the best and stop the B.S. and wasting everyones time. If the load only pays $1.90 per mile, make the brokers post it. It wastes everyones time. You know this, so stop the B.S. You obviously did not read my review. Please read and understand it before you comment. #1 Posted broker rates are not the problem. Brokers that do not post the rate is the problem. #2 The mileage posted is not correct. This in turn inflates the RPM in the posting, causing confusion the need to manually calculate mileage yourself. #3 If the load requires a tarp, brokers should be posting such. I have called on many postings to book loads, only to find the load must be tarped. My 60 yo drivers do not tarp due to the increased chance of injury. #4 Your app keeps giving me errors. Fix the issues with the load board and stop giving us the easy answer mumbo jumbo. Your business and customers will appreciate it.

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DMICA LNISE
DMICA LNISE
1 reviews
over 3 years ago
2 out of 5 stars

App is always in the buffing mode

App is always in the buffing mode. Also when I try to put in companies MC # to see if they're factorable the function don't work.

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Dexter
Dexter
1 reviews
over 3 years ago
3 out of 5 stars

Seeing the rate don’t help you because…iw

Seeing the rate don’t help you because the broker are gonna give you what they think you should have not what the rate is going for so you don’t need the rate book

Helpful?

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