Trinity Logistics

4.606629834254144 out of 5 stars
4.6
Excellent905 reviews

TrustScore

4.6
4.606629834254144 out of 5 stars
Excellent
5 out of 5 stars
773
4 out of 5 stars
45
3 out of 5 stars
12
2 out of 5 stars
13
1 out of 5 stars
62
905 reviews in total

Review summary

Trinity Logistics is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

The accounting process needs a lot of…

The accounting process needs a lot of work. I had to go through 5 different people who kept "forwarding my emails" to an...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

They are always helpful and provide…

They are always helpful and provide more than one solution for our freight

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Omaha, NE to Las Vegas, NV

Very easy to deal with. Kelsi was quick to get a shipment quote and arrange the shipping from Omaha, NE to Las Vegas, N...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

We hired Trinity to pick up a load back…

We hired Trinity to pick up a load back in Sept. 2024. They hired TForce to pick up our load. The truck got into an acci...Read more

0
0
🔥 High engagement

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JOSE FROM BH
JOSE FROM BH
1 reviews
over 1 year ago
5 out of 5 stars

lance got me right on all the sweet…

lance got me right on all the sweet spots. xoxo beto - he such a gentleman if u know what i mean

Helpful?
Rosemary
Rosemary
1 reviews
over 1 year ago
5 out of 5 stars

Excellent communication

Excellent communication, responsiveness and follow through!

Helpful?
JJ F
JJ F
1 reviews
over 1 year ago
5 out of 5 stars

Angie K. - Setting the bar!!!

I have been working closely with Angie Kasparek, her communication has been top notch since day one! She goes above and beyond to ensure loads are picked up and delivered within a reasonable time frame, and also provides status updates. Her professionalism and kindness speak volumes!! I look forward to working with her each day!! Wish there were more individuals out there like her in transportation!!!

Helpful?
Tom
Tom
1 reviews
over 1 year ago
4 out of 5 stars

Good communication from cradle to grave

Good communication from cradle to grave

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Jen has been amazing to work with

Jen has been amazing to work with. Very happy with her response time and service.

Helpful?
over 1 year ago
5 out of 5 stars

Great service

Great service

Helpful?
Hydronov LLC
Hydronov LLC
1 reviews
over 1 year ago
5 out of 5 stars

Great communication

Great communication. Reasonable pricing. On schedule.

Helpful?
Neptune Foods
Neptune Foods
1 reviews
over 1 year ago
5 out of 5 stars

Great customer service and updates

Great customer service and updates

Helpful?
Gary Josephs
Gary Josephs
1 reviews
over 1 year ago
1 out of 5 stars

A bunch of criminals

A bunch of criminals

Helpful?
IPS RAIL
IPS RAIL
1 reviews
over 1 year ago
5 out of 5 stars

JW is excellent to work with.

JW is excellent to work with.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Kylie did a great job!!

Kylie did a great job!! 10 Stars.

Helpful?
over 1 year ago
4 out of 5 stars

The best Trinity Logistics

As far as shipping this is absolutely the BEST logistics company and make it very easy to ship very large difficult shipments ship very easily and very nice customer service people, the only reason not 5 stars its the software program not making it easy to make payment on the invoice that is giving me problems I am still struggling to pay an invoice. However hands down I will stick with them because like I said TRINITY is the BEST LOGISTICS COMPANY. I am sure they will figure out my payment problem, and fix it too.

Helpful?
customer
customer
1 reviews
over 1 year ago
4 out of 5 stars

Your people are very pleasant and…

Your people are very pleasant and helpful. Your registration forms needs some work when dealing with average people like me you can't send a form to a phone and expect anyone to read it or fill it out. System needs to be alot simpler.

Helpful?
over 1 year ago
5 out of 5 stars

Connor and the team have done a great…

Connor and the team have done a great job on boarding us as new clients, communicating, and getting the ball rolling. Thank you all.

Helpful?
Johnny Garcia
Johnny Garcia
1 reviews
over 1 year ago
5 out of 5 stars

WOW Experience.

Great communication. Prompt service. We are very please with our experience.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Paul is patient and kind and gets…

Paul is patient and kind and gets things done right.

Helpful?
F Subia
F Subia
1 reviews
over 1 year ago
5 out of 5 stars

Great communication from the day prior…

Great communication from the day prior to pickup, the day off and confirming the delivery. I didn't have to ask a single question!

Helpful?
Denise Hussey
Denise Hussey
1 reviews
over 1 year ago
5 out of 5 stars

Great and fast service

The driver showed up on time and delivered on time . I got email saying that it made it to site. Thanks

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Simple and On Time

Marlon was great! He is easy to work with and the delivery was on time.

Helpful?
over 1 year ago
1 out of 5 stars

I’m an independent carrier and I booked…

I’m an independent carrier and I booked a load from a broker named Zachary Metzger that works for trinity logistics,please stay away from this specific agent. Hell rob you !!!!

Helpful?

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