Review summary

Travel Saga Tourism is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

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Just returned from this Saga holiday at Enotel Lido, Madeira.…

Just returned from this Saga holiday at Enotel Lido, Madeira. We had a very relaxing week after a horrible year for us. Loved the Saga rep she was so kind and bubbly. She organised a mattress topper immediately as the beds were very firm which helped a bit. Tea and coffee facilities, fridge for milk and tins of soft drinks. Body lotion etc provided in bathroom. Two shower heads, but could only use one, the smaller one we couldn't twist the knob. It had actually been pulled out of the wall by someone trying to turn it. Not the biggest room or balcony but sufficient, it could have been a bit more comfortable for a 5 star, even the chairs with rock hard. We loved the food and stayed in the self service by choice, there were two al a carte restaurants and other people said they were good. Entertainment was a bit boring, piano and singing mainly. The pool area was lovely, comfortable sun beds, never had a problem finding two, no one books them at dawn, which was great. Waiters around the pool always offering drinks to keep you hydrated. The pool towels were welcome although a bit thin, they were the same dimensions as the sunbeds which was a good idea. The promenade outside was nice with plenty of places to sit and people watch. Difficult to get in the sea unless you are young and fearless.

F
Don't always believe what Saga tells you

Good afternoon Saga 10/6/25 What follows is part of a conversation with one of your Saga representatives who, despite what she says, did not send me the full transcript of our conversation. However I took my own copy. I felt she was, for some reason, being less than honest with me so I contacted the hotel in question directly. Might I suggest that if this holiday is unlikely to take place you either make that clear on the web page or take the page down as it is false or at the very least misleading advertising. It would also be helpful if you informed your phone operatives of current events. CharlotteYou don't need to keep writing hello, I am here I was just reading what you put.11:06 Ok11:06 CharlotteAt present our 2026 dates are not on sale, we do not know at this moment when they will be. As soon as the holiday is available in 2026 it will be on our website.11:07 Can I have a copy of this conversation11:07 CharlotteSure, I will email it over to you shortly. Was there anything else at all I can help with?11:07 What follows is confirmation from the hotel in question that the advertised specialist holiday can not possibly take place in January or March as is usual as the hotel is closed for renovation. On their site Saga invites you to phone a given number to book the holiday and representatives are still trying to imply the holiday is available. Bookings Helios 11/6/25 Dear David, That's correct, the hotel will be closed from November 16th until March 16th. Best regards. Chema Jiménez Bookings - Reservas Helios Hotels bookings Chema Jiménez Bookings - Reservas Helios Hotels

M
Jatin Sainani not recomended

Such a liar, Jatin Sainani, the travel consultant from Saga Tourism said that he is selling me the Hop-on-Hop off ticket %15 less than if I would have bought it from the company outside Dubai Mall. What happened was he sold me the ticket for $22 more. I paid him $90 where I could paid $68 the Hop-on-Hop off company outside Dubai mall. Not only that, he even did not have a card machine he made me waist 20 minutes so he could process my master card he made me go late to the Hip on Hop off bus. I could not see all stops especially that my plane was later on that day. It was my biggest mistake in Dubai that I dealt with such a thief and a liar.

A
They can not be trusted, don't let them ruin your vacation

They are using Indian SEO spammer Jhonchase to comment spam travel blogs with their links. How can you trust such an unprofessional company resorting to such a desperate and despicable actions?

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All reviews

166 total • Write a review

Showing 81 - 90 of 162 reviews
TM
5 out of 5 stars

Thanks to our travel agent Kanishk…

Thanks to our travel agent Kanishk Tekchandnani at Premiere Inn hotel for convincing us to take the yatch tour which was an amazing experience. We enjoyed it thoroughly. We hope to have more tours done through him in the future.

Date of experience: August 20, 2023

KD
5 out of 5 stars

Riam is very helpful person with a best…

Riam is very helpful person with a best customer service. I recommend who ever is staying in premier inn get information about tours and she will give you the best information with smile. Thanks for the service!

Date of experience: August 1, 2023

Sj
5 out of 5 stars

Very helpful desk officer kanishk

Very helpful desk officer kanishk, guided us well on all the tours and best deals and times were arranged for attractions in dubai and abu dhabi.

Date of experience: August 1, 2023

rm
5 out of 5 stars

Overall very good experience.

Overall very good experience.. helpful staff .. kanishk has helped with booking various local visiting places. Prices are good. We did yacht tour which is good and Parminder collected in car and dropped us back. Very helpful ..

Date of experience: July 28, 2023

Lr
5 out of 5 stars

Great

Great , no problems at all , amazing Thankyou so much kanishk tekchandani.

Date of experience: July 12, 2023

RN
5 out of 5 stars

Gunjan made our experience great

Gunjan made our experience great, for first timers in Dubai she guided us through and helped us plan our trip from going to Abu Dhabi to Meena Bazaar, from our daily trip experiences, plus all the driver’s who took us on our adventures couldn’t have asked for better team to experience Dubai will be next year so hopefully we’ll see Gunjan again and help us while we are in Dubai thank you travel saga

Date of experience: July 10, 2023

DL
4 out of 5 stars

Desert review

One of the best experiences of my life was going to the desert. The company took care of everything and went above and beyond to make sure I was enjoying my time. Geeta Nemwani was very helpful and kind.

Date of experience: July 10, 2023

cw
5 out of 5 stars

Muhammad was knowledgeable about all…

Muhammad was knowledgeable about all tours in Dubai. He helped us to book our trips. Definitely recommended

Date of experience: July 6, 2023

MM
5 out of 5 stars

Travel Saga “Safari Tour”, Mr. Imran Khan, & Ms. Geeta Nenwani 🤍

Had a desert ride plus camp. Our driver/guide (Imran Khan) was talking with us for many types and we are happy with him to make many conversations and we are not feeling any boring with him once he’s driven to the Safari. Also, we asked him lots of questions and he’s answered all the questions. He made the tour nice in Safari and on the way to the safari. The company was also flexible and subsidized the rates for us so that we could afford the experience. Will definitely look out for Travel Saga on my next Dubai visit. Thank you travel saga and Ms. Geeta Nenwani for safari tour we enjoyed alot and come back again and book with you.

Date of experience: July 1, 2023

AB
5 out of 5 stars

Had a desert ride plus camp

Had a desert ride plus camp. Our driver/guide (Kanishk Tekchandani) was quite kind and patient with us (we asked him lots of questions). He made the tour nice. The company was also flexible and subsidized the rates for us so that we could afford the experience. Will definitely look out for travel saga on my next Dubai visit.

Date of experience: June 19, 2023

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