Travel Republic Reviews

Pleasant, took his time with no pressure and gave options.

Competent,very thorough…easy to talk to

Easy to use app, lots of choices and great value for money.

Wasn’t happy with the long wait , on how long it took to get through , but agent very friendly and helpful

They are helpful. She provided what I asked for.

Phone call made as I was trying to book online. Still got holiday but through agent which meant I could ask lots of questions on the recorded phone call.

I couldn’t log into the email account element but then your second emails with account info kicked in so it was fine

Holiday cheaper than any other holiday sites.

So far, so good. Very helpful.

We had an incredible experience with Travel Republic, thanks to their outstanding customer service. When we encountered a problem with our holiday and needed to reschedule, Tarek and Saba went above and beyond to help us. They were polite, patient, and truly dedicated to ensuring everything was sorted. Their professionalism and commitment made what could have been a stressful situation completely seamless.

Very good great

I am writing to express my deep frustration and disappointment with the service I have received. After booking a holiday and paying my deposit, I received my ATOL certificate and flight details—only to discover that my name had been spelled incorrectly. I promptly contacted your team to rectify the issue, but since then, I have been repeatedly passed from one department to another without resolution. On several occasions, I have even been disconnected mid-call. This experience has been incredibly stressful and unacceptable. I expect a prompt correction of the name on my booking and a clear explanation of how this will be resolved without additional cost or inconvenience to me. Please treat this as a formal complaint and respond urgently. With reference to your reply: I would like to clarify and correct some details regarding my recent experience with your customer service. On Friday, 30th May, I encountered unhelpful and discourteous behavior from a member of your team. That same day, I reached out via Instagram to request an email address, as I was unable to find one online. I sent an email shortly after but have yet to receive any response. On Monday, 3rd June, I called your customer service line again and spoke with a representative who was, thankfully, much more helpful. She provided me with the correct email address as you mention, and I have since followed up accordingly. Regarding the product in question, I want to make it clear that I did not receive the full-page review that was promised. I will not be accepting any additional charges for corrections that were not due to my error. Given the lack of communication and the unsatisfactory service I’ve received, I am requesting a full refund of my deposit. If this matter cannot be resolved promptly, I will be taking my business elsewhere. Thank You!

Excellent customer service

Staff brilliant and extremely helpful

Very nice sore my holiday

So far, everything has been efficient. Booking process was easy and communication so far has been good.

I was having difficulties booking the holiday myself. So I telephoned your number and spoke to a lady called Kristina. She was so lovely and very helpful. She talked me through everything. And my holiday was booked.

I have used Travelrepublic for over 14 years. Booking always easy to follow, prices very competitive, can’t say I’ve ever had a problem.

I always use travel Republic for my holidays. I have never had any issues with them

Excellent company