Travel Center Reviews

I'm really happy with the customer service, the travel agent that has been helping me is Emily Scott. She's been really helpful and understanding with me. I really appreciate her. Can't wait for my trip in 7 months!

A great service!! I spoke to one of their agents Racheal, she was very pleasant, she took her time to explain everything i needed to know and was of great assistance in booking a ticket for me.

Brilliant and well composed

Billy provided excellent customer support

Liam was professional over the phone with me. I highly recommend 👌

Very. Polite.and helpful

I was looking for a family holiday with no idea. Edward Cullen helped me through the process. Booked a trip to HK and Japan. Edward was excellent through out the process. Providing all the details and tailoring the holiday to our need. Will book again with Travel Center.

We booked with TC for a trip to America, NYC, San Francisco, LA, and Vegas. We got to NYC only to find the hotel, comfort suites was miles away in New Jersey, not New York as requested, it was also a massive distance from JFK airport, from the Penn St station to the hotel was $240 in a cab, we were told to get this back to the airport would be $330!! Also, the hotel was more a halfway house with residents with multiple issues including travellers (Gypsies) who had been there for years, it was their home!! After three days staying in our room we could not possibly afford to go into NY city, at extra cost, also the stress and anxiety of being stuck in a hotel in what was an industrial area in the middle of nowhere was too much. we managed to get tickets from Air Lingus home! We were told to check the documents, but when I asked for a breather before we left time to consider this the messages began pressurising me to sign saying the prices would go up! I told them specifically New York and that we were on a budget!! Does it not compute with these agents that distance from airport to hotel and hotel to airport eats into budgets!!! Looking at the LA stage that was 41.6 miles to airport and 41.9 miles from hotel to city centre!! ridiculous!! There is no verbal communication with agents it's just by FB messenger!! The service is appalling. We will be seeking legal action against this company for stress and anxiety, loss of enjoyment and unnecessary consequences. NO WAY ARE THEY GOING TO PULL THIS STROKE would suggest others do the same, stay away from the company if you want a good holiday!!

Patrick was very helpful and assisted with my every need. Would highly recommend.

I had an excellent customer experience with travel centre, my advisor Chad Smith was very knowledgeable and thorough with all the booking information, the experience was stress free and Chad made everything in his power to fulfill our travel needs. I highly recommend this service

I recently worked with Riley Clayton to book my trip to Thailand, and I couldn’t have asked for a better experience! From start to finish, Riley was incredibly attentive, knowledgeable, and thorough in planning every detail of my trip. They took the time to listen to what I wanted from my vacation, carefully curating an itinerary that blended cultural exploration, relaxation, and adventure. Not only did Riley offer fantastic recommendations for activities and accommodations, but they also ensured everything was within my budget, while still delivering an unforgettable experience. What really set Riley apart was their communication and customer service. I never felt out of the loop—whether it was answering my questions or making adjustments to the itinerary, they were always quick to respond and went above and beyond to ensure everything was perfect. Thanks to Riley, my trip was seamless and stress-free. I’ve traveled to many places, but this was by far one of my best vacations, and I owe it all to their expert planning. I will absolutely be working with them again for future travels and highly recommend them to anyone looking to plan an stress-free and memorable trip. Thank you, Riley for an incredible experience!

Very helpful staff and well informed

We have used this company now for a few long haul holidays and thus qualify for repeat business discount, which is a fabulous idea. Our consultant is Ronan Kirby, who is an asset to the company. He is always polite, helpful and very knowledgeable. He listens to what we want to do and gets us what we want at a great price. We would definitely recommend this company, and especially Ronan, and will definitely use both again in the future.

What can I say but wow! 5 star service from Lawrence Cruz. He Taylor the holiday to our every need while keeping it in budget. I am blown away by the service. Thank you so so much Lawrence our dream Tanzania, Zanzibar trip wouldn’t have been possible without you

The whole experience dealing with Aron was great, he was amazing from the start. He asked me what we were looking for on the holiday we had seen. He managed to get a good price and was able to change the hotel to one we had seen online with a terrace. He kept me up to date with every little detail. Everything went very smoothly. I was a bit worried as I hadn’t heard of the company before but Aron was very reassuring, he sent me the details for the companies ABTA and ATOL credentials. He was great!!

Booked with chad again. Always get fantastic service with chad and also gives me the best prices.

Talking to Lawrence very knowledgeable and went through with me everything and explained everything so clearly and so understandable will definitely book again with travel centre

Billy, my travel advisor was fantastic and took all the hard work from me. He found an alternative hotel and was thoughtful, attentive and professional. Thank you! I would definitely recommend this company and Billy

Being honest helpful trying to find what we want and advising us the