Touchstone Property Management Reviews

Doug and his team are incredible. They handle the difficult task of property management with grace, knowledge, integrity and empathy. Every person who works for touch tone is first and foremost a good human and it shows!

Doug has been so patient and gracious in helping take the anxiety, fear, and unknowns out of property management. Touchstone manages everything, but still takes the time to explain in a way that makes you feel like you could do it yourself (you can't). I can't imagine a better company to work with for managing your property.

I have worked with Doug and Touchstone Property Management for around 4 years. They are very reliable, communicative, and easy to work with. I would highly recommend them form anyone seeking an upstanding property management company that cares about their clients.

The very definition of Professionalism. Doug and his team at Touchstone are absolutely outstanding to work with. They're knowledgeable, responsive and genuinely care about their clients needs. They go above and beyond to provide exceptional service and it's very clear they take pride in their work. I couldn't recommend Doug and Touchstone more highly

I know the owner of Touchstone, Doug, through my weekly meetings I have with him, as well as through a one-on-one lunch we shared. Let me put it this way: if you're looking for a can-do company with a focused leader, look no further. Doug is locked in, committed, and dialed into his work. He is constantly optimizing his processes, and I am sure that this commitment is reflected in the happiness of his clients.

As a contractor you learn real fast that not all property management companies are the same. It is nice to work with one who actually cares about their service and reputation. I highly recommend Doug if you are looking to work with a Property Management company!!

Without question, Doug and his team are different from other property management companies. It is an absolute anomaly to find a PM that enjoys the profession while also maintaining happy owners and renters! I love that all aspects of being a landlord (and there are SO MANY) are safely, efficiently and professionally handled, alleviating me of stress and saving me loads of time. And they answer the phone!

I met with Doug to discuss how I could benefit from partnering with Touchstone to manage my rental property. I appreciate the upfront pricing as shown on the website, and Doug is experienced and very knowledgeable in the industry!

Who knew anyone could be so passionate about property management?! Doug is your guy if you're looking for someone who is professional, knowledgeable, and responsive. He has a team of professionals "in his back pocket" and having that kind of network means his clients get taken care of quickly. Doug truly does put delight back into property management!

I have been referring all my landlord clients to Doug Moe since 2022. His company, Touchstone Property Management has a core value of communication. I have had nothing but great feedback on the company. As a landlord, you can rest assured that they will care of the maintenance and tenant matters that will make your experience as property owner smooth. I know I can count on Doug and his team for timely communication, knowledgeable advise, and quality work. They respond to emails and calls quickly , keep great records, and very competitive in rate. I could not recommend Touchstone Property Management more highly.

I’ve had the pleasure of working with this property management company as a plumbing contractor, and I can confidently say they are top-notch. They are consistently professional, organized, and respectful of both their tenants and vendors. Communication is always clear and timely, which makes scheduling and completing jobs smooth and efficient. They truly value quality work and take the time to ensure everything is done right, not just quickly. What stands out most is how they treat the people they work with. As a contractor, it’s refreshing to partner with a company that is fair, reliable, and easy to collaborate with. Payments are prompt, expectations are well-defined, and there’s a strong sense of mutual respect. I highly recommend them to anyone looking for a trustworthy and well-run property management team.

After losing a very long term tenant, I turned to Touchstone to help find and manage a new lease for my commercial property. Such a thorough and professional experience to get the property updated and then find the ideal tenant, promptly and without any drama. The reporting and management of the rent and other expenses has been clear and consistent, making accounting downright easy. Questions have been answered , by real people, very quickly. Highly recommend Touchstone property management— they are truly “Delightful “ to work with.

“I can’t say enough good things about Touchstone Property Management! I’ve had multiple interactions with them through my BNI network, and every single time, they’ve gone above and beyond. Doug Moe and his team are incredibly attentive to detail, always responsive, and their customer service is truly exceptional. If you’re looking for a property management company you can trust, look no further—Touchstone is top-notch!”

I've been an HOA president for nearly three years now so I appreciate the significant difference between good management and poor management. That's why when a new opportunity arose, I did my homework and really researched management firms, and more importantly the people behind them. Doug is about a consummate as a professional as their is. He's incredibly knowledgeable with both residential and commercial rental laws and ordinances. He's got a strong track record of long-term rentals with incredibly high retention rates. All that and he's a really easy guy to talk to. Looking forward to many stress free years working with him and Touchstone!

I have the opportunity to be a vendor for Touchstone property management! Doug and his team are super easy to work with great with communication and making sure their customers needs are exceeded.

I’ve had a really positive experience with Touchstone Property Management. From the start, their team has been professional, responsive, and easy to work with, which made everything feel a lot less stressful. What stood out to me the most was how quickly they handle maintenance requests. Anytime something came up, it was taken care of promptly and without a lot of back-and-forth, which I really appreciated. It made a big difference knowing things wouldn’t just sit unresolved. Communication has also been great. They’re easy to reach, keep you informed, and actually follow through, which isn’t always the case with property management companies. You can tell they genuinely care about doing a good job and making sure people are taken care of. Overall, I’ve found them to be reliable, professional, and easy to trust. I’d definitely recommend Touchstone to anyone looking for a property management company that’s on top of things and treats people well.

As a local real estate agent, it is imperative to be able to refer a quality property management company to my clients - when selling isn’t the best option. Doug and his team are outstanding! I never hesitate to refer them.

I highly recommend Touchstone Property Management they are Trustworthy , affordable and reliable. They can help with all of your property management needs

Touchstone Property Management is the kind of company property owners can feel good about trusting. Doug Moe runs his business with professionalism, fairness, and integrity, and that shows in the way Touchstone operates. He’s knowledgeable, responsive, and clearly committed to doing right by his clients. From everything I’ve seen, Touchstone is focused on helping property owners protect their investments while making the process as smooth and straightforward as possible. I’d confidently recommend Touchstone Property Management to anyone looking for a company that is honest, capable, and well-run.

Thank you Touchstone for managing our rental properties. Its great to have such a professional team take over for us. Staff is highly competent and very good at communication with us. Thanks to your entire team!!!