HELEN SHAH
1 reviews•New Reviewer
about 7 years ago
Just the best!!!
Just the best!!!
Helpful?
Tortuga Rum Cakes Reviews
Last reviewed over a year ago
TrustScore
4.7
Excellent
428
36
10
7
19
500 reviews in total
Last reviewed over a year ago
Over a year ago
The product is a perfect gift for Christmas holidays for friends. It is a small cake that is fresh and delicious! We received them quickly! Awesome traditional gift!
Over a year ago
Very economical prices. I have ordered cakes here many times and everything is always super delicious.
Just the best!!!
Too many difficulties w/ order... customer is poor... not interested in rectifying the problem. If like I didn’t matter whether my order was big or small. I no longer will frequent the website or order any items and share the poor and inaccurate service w/ the entire high school staff and districts I serve. It’s too bad because you have a very good product. But the product was dwarfed by the negative customer service.
Products always taste great and arrive quickly.
Best Rum Cakes I have ever Had.
Excellent rum cakes and customer service! You won’t be sorry.
The prices never are discount as advertised and this reminded me of the bait and switch.
Anyone who has not tried this delicious and yummy cakes you do not know what you are missing.
Tasty and satisfying.
Generally, I and my donees have been quite satisfied with their products.
Rum Cakes are awesome but I actually quit buying anything from them when they quit making Pepper Jelly which was my favorite..Have yet to find a replacement.. Very disappointed that they quit making it.
While tortuga cakes may be slightly expensive. Its worth every penny. I have always had good experiences ordering with them and the rum is downright fantastic!
Love rum cake and so does my family.
Cakes and all things offered are fantastic. Delivery is fast. Product is fresh. Could go broke if I ordered all I would like to.
Cake was not as moist as I had hoped. The cake was eatible just wish it wasn't dry.
There cakes and salted chocolates are great!!! Everything has arrived in good condition.
I love this cakes always very very moist, I ordered the cakes for our Christmas party and they were a hit. Love love love.
Tummy and delicious
Best Rum Cakes. Every flavor is amazing.
Great cakes, and great for the holidays.
Love the cakes!!!!
Based on analysis of 26 reviews rated 1-2 stars for Tortuga Rum Cakes
“Beware, customer service will not be able to help”
“So disappointed an embarrassed with the size”
“The cakes are AMAZING but the shipping costs are simply horrendous - sent cakes as gifts and the recipients had to pa...”
“I made an online order last December for 2 Provenance 6-Packs”
“I made an online order last December for 2 Provenance 6-Packs”
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Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
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Reviewers consistently report positive experiences with Tortuga Rum Cakes. Customers often highlight cakes, rum cakes, cake, love. A minority mention drawbacks around order, cakes, never, cake. Overall sentiment is strongly positive with an average rating of 4.7 stars across 500 reviews.
