Good online shopping experience
The purchasing process, the product delivered and the service were great. The person who brought the product to our home was especially kind and diligent. He even gave us very useful tips for use.

TJ O'Mahony receives high praise for its efficient delivery and excellent customer service, with many reviewers expressing satisfaction with the overall purchasing experience. Customers frequently highlight the great prices and the helpfulness of the staff, noting that the service is both friendly and reliable. However, there are notable complaints regarding order management and delivery issues, with some consumers reporting delays and receiving incorrect items. A few reviewers mention that communication could be improved, particularly when it comes to tracking orders and providing accurate delivery dates. Despite these concerns, the majority of feedback remains positive, emphasizing the company's strengths in service and delivery. Overall, TJ O'Mahony is viewed favorably, though there is room for improvement in order fulfillment and communication.
9 months ago
Delighted with purchase and customer service. Great assistance and delivery.
The purchasing process, the product delivered and the service were great. The person who brought the product to our home was especially kind and diligent. He even gave us very useful tips for use.
Order delivered in good time. Driver was very helpful offloading into a bit of an awkward location. Will be ordering again soon.
Quick , efficient and helpful
Very easy to deal with. Good communication and prompt delivery. Highly recommend
Easy to deal with and the staff are very helpfull
Ordered online, very easy process and very quick delivery! Would definitely recommend
I bought 5 skirting boards and some other small things, the boards have a good price, the delivery (Waterford) may be a little bit expensive when you don't buy a lot, but overall it is a very good price. What made me write this review was when they sent me an email because they were out of stock of the skirting boards and offered me an alternative with a more expensive one keeping the other board's price and the delivery was here just the next day in the morning. They look nice, they are not too bent, warped (they are 5m long), or knoty.
Was looking to buy a bale of concrete blocks, but every site online was charging way too much for delivery in my area. Found this store and the postage was more than reasonable, as was the price of the block bought them online and every step of the way I was emailed so I'd know the status of my order. Got an email in the morning a few days later and the blocks arrive shortly after, very friendly delivery driver too. Will be back again whenever I seed supplies.
Excellent service in TJ O'Mahony, Limerick....efficient,helpful and pleasant staff. Particularly want to mention Gavin at the plumbing counter and the delivery driver who could do with an assistant for lifting heavy deliveries! Excellent customer service...well done!
Great service, good prices and friendly staff in the Wexford branch.
Good value compared to other places
Fantastic company to deal with, I made a late night order and it was all delivered the very next morning, I will definitely be dealing exclusively from now on only with TJOMAHONY
Great for DIY materials, staff more than happy to answer any questions you may have.
My dream bathroom became a reality, with the help from Paul at PH Ross Cabra ,knowing what I wanted and didn't want ,Paul made it effortless and helped me with every little detail ,getting my bathroom through humm made it so much more affordable, and Paul had this sorted for me in minutes also ,I can't recommend Ph Ross enough , A big thank you to Bobby Murray and Owen Brennan Tiling & Bathroom Services for all your amazing work , u guys were amazing from start to finish, turning up on time ,leaving my home spotless every day ,and most importantly the work you both did was out of this world, I can not recommend Bobby and Owen enough, thank you so much Paul, Bobby and Owen for giving me my dream bathroom , ❤️❤️❤️ #phross
Very Knowledgeable, Quick Delivery
Recently I’ve had an amazing experience with dealing with Tj omahonys in Arklow. The customer service I’ve received from moment of sales , to prompt on time deliveries have been amazing. Paddy and Ger who I have been dealing with share their expertise and professionalism across the board. Will be shopping there again Thanks again Jacqueline ONeill
We recently moved to Prosperous and went to TJ O'Mahony's on several occasions. Really enjoyed shopping there, the stuff is friendly and there's a good range of items. Sometimes they had very good offers on some things which were much more pricey in larger retail stores. We also like the café that's in the same building, we'd usually get lunch there. Would really recommend, it's probably the only place in town to have a nice sit down lunch break. Overall very good experience.
If you’re thinking of buying Trex composite decking from TJOMahony this summer save your money and sanity! I paid the first €4K in Ballymount for what I needed. When it arrived every board was bowed on both ends. I emailed to ask was it normal and got no reply, as I was leaving the next day on holidays our builder started to lay it. I had wooden decking down but it needed replacing (the sub frame didn’t) so we took up the old wooden decking and replaced it with the Trex decking in the same pattern we had. None of the ends would lie flat, you couldn’t walk across it as it was bowing up on every joint and my kids kept stubbing their toes. When I contacted the guys in O Mahonys they asked for pictures which I sent and then they sent someone out to look at it. The guy took 3 possibly 4 measurements and agreed with me that it wasn’t right and then left. When they contacted me again they blamed the builder and said I should have gotten a “professional decking fitter” saying that the joist were too far apart (500 instead of 400) and he got this from 3 measurements! When I asked for someone else to come out to prove this wasn’t the case they refused. They also claimed we should have put in nailer boards,I explained we needn’t need them as each board had it own joist at either end but they didn’t seem to understand. They said the decking had to be taken back up and arranged with a “picture frame” around it and across the middle of my decking to cut the bow off the ends which meant a pattern I didn’t want. We took the decking back up again and put some more joists in (exactly what they told us to do) to make sure every one was under 400 and still they bowed. We asked for them to supply materials to fix it as the boards were at fault and needed to be cut a lot shorter to take the bow out but they refused saying the bow is part of the process when they are produced. In the end we had to put the picture frame in and cut 5 inches off every board to try and salvage what we had at the cost to us of another €1500. During the winter when it was cold the boards bowed again and the clips are not strong enough to hold it down so it just pulled them out of the joists. I still have some half boards left that I kept incase I needed them and even with a few feet cut off both ends they are bowed. Both the product and customer service level we received was extremely disappointing and we will never purchase from them again. ***Update after response*** Your very well articulated response has shown again that you were not willing to address the problem. My review was July 2022 and you respond in 2024 with “thanks for your patience” 🤣 my request at the time was for you guys to pay the €1500 it took to correct my issue but it was ignored then, and is still been ignored your reply. If you want “the opportunity to restore my faith in your products and services” you will reimburse me the €1500 it cost to correct the issue the substandard decking cost me. The date of experience was June 22 which is shown on the review, the branch was Ballymount but you would already know that from the “investigation” you claim your having in the “lapse of response to my initial inquiry”
Made an order Monday, was delivered on Wednesday. Realised Id made a mistake with items, contacted them and asked about return and re-order. Laura was great, really helpful and has sorted the issue today (Thurs) and advised I should have the correct product out by Friday. Note that I made the error, not them. Great company, have used loads of times and had no issues whatsoever.
Terrible service, it's been a week from placing an order, no feedback!!! on the phone they send you to look for a physical store manager who is constantly busy and works as a cashier, so he cannot answer! 10 days later, they simply issued a refund without notice! A waste of time! ref: 000024710
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TJ O'Mahony is a reputable builders provider and DIY store operating in Ireland, catering to both professional tradespeople and DIY enthusiasts. With over 19 branches nationwide, the company offers a comprehensive range of building supplies, including tools, materials, and home improvement products. Customers can shop both in-store and online, ensuring convenient access to essential supplies. The company emphasizes customer service, providing features such as same-day click and collect, a trade card for discounts, and free delivery on orders over €400. Additionally, TJ O'Mahony offers a variety of products, including power tools, construction materials, and heating solutions, making it a one-stop shop for those engaged in construction or renovation projects.
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