TJ O'Mahony Reviews

Name: TJ O'Mahony Customer Reviews
Creator: CrowdTrust

4.4

|Great|982 reviews

Last reviewed 9 months ago

TrustScore

4.4

Great

783

982 reviews in total

Review summary

TJ O'Mahony receives high praise for its efficient delivery and excellent customer service, with many reviewers expressing satisfaction with the overall purchasing experience. Customers frequently highlight the great prices and the helpfulness of the staff, noting that the service is both friendly and reliable. However, there are notable complaints regarding order management and delivery issues, with some consumers reporting delays and receiving incorrect items. A few reviewers mention that communication could be improved, particularly when it comes to tracking orders and providing accurate delivery dates. Despite these concerns, the majority of feedback remains positive, emphasizing the company's strengths in service and delivery. Overall, TJ O'Mahony is viewed favorably, though there is room for improvement in order fulfillment and communication.

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SYLWIAFeatured

9 months ago

Delighted with purchase and customer…

Delighted with purchase and customer service. Great assistance and delivery.

JuanFeatured

9 months ago

Really badly manage company

Really badly manage company. They seem to have a really poor track over their inventory. I had issues with every other i have placed with this company. I call to my local branch to see if they have an... See more

JDI Design LtdFeatured

10 months ago

Great prices

Great prices, efficient delivery.

tamfinnfulFeatured

10 months ago

Really impressed

Fast, helpful and communicative :)

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Marcos Ferreira

1 reviews•New Reviewer

almost 5 years ago

Inconsiderate and disrespectful

Inconsiderate and disrespectful I made a purchase on May 23 and still haven't received the order. This is not what makes me call them inconsiderate and disrespectful, but the sole fact that they do not give you any notice of what is going on, they say they will call, make you wait and they don't. They called me scheduling a very late delivery due today (June 08, 2021). They not only didn't deliver the order they, as usual, gave me no notice of why they didn't do it. I call the Prosperous store and they told me they would check what the story was and I was told they would update me in 5 minutes. Guess what? Yep! Nobody called me and when I call t he store in Prosperous nobody picks up the phone. This type of store deserves to go out of business.

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Rater

1 reviews•New Reviewer

almost 5 years ago

T J Omahony online shopping bad experience

Regarding the online shopping / home delivery: The items received did not match the items displayed online ( wrong items delivered). Thats no big problem as human errors do happen. The real problem is that for the last 3 weeks requesting either the correct items or a refund with no avail. Disappointing customer care.

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About TJ O'Mahony

TJ O'Mahony is a reputable builders provider and DIY store operating in Ireland, catering to both professional tradespeople and DIY enthusiasts. With over 19 branches nationwide, the company offers a comprehensive range of building supplies, including tools, materials, and home improvement products. Customers can shop both in-store and online, ensuring convenient access to essential supplies. The company emphasizes customer service, providing features such as same-day click and collect, a trade card for discounts, and free delivery on orders over €400. Additionally, TJ O'Mahony offers a variety of products, including power tools, construction materials, and heating solutions, making it a one-stop shop for those engaged in construction or renovation projects.