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HomeTJ O'Mahony Reviews
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TJ O'Mahony Reviews

4.422606924643585 out of 5 stars
4.422606924643585 out of 5 stars
4.4
|Great|982 reviews

Last reviewed 9 months ago

TrustScore

4.4
4.422606924643585 out of 5 stars
Great
5 out of 5 stars
783
4 out of 5 stars
52
3 out of 5 stars
23
2 out of 5 stars
27
1 out of 5 stars
97
982 reviews in total

Review summary

TJ O'Mahony receives high praise for its efficient delivery and excellent customer service, with many reviewers expressing satisfaction with the overall purchasing experience. Customers frequently highlight the great prices and the helpfulness of the staff, noting that the service is both friendly and reliable. However, there are notable complaints regarding order management and delivery issues, with some consumers reporting delays and receiving incorrect items. A few reviewers mention that communication could be improved, particularly when it comes to tracking orders and providing accurate delivery dates. Despite these concerns, the majority of feedback remains positive, emphasizing the company's strengths in service and delivery. Overall, TJ O'Mahony is viewed favorably, though there is room for improvement in order fulfillment and communication.

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Based on reviews, created with AI

See what reviewers are saying

SYLWIA
SYLWIAFeatured

9 months ago

5 out of 5 stars

Delighted with purchase and customer…

Delighted with purchase and customer service. Great assistance and delivery.

Juan
JuanFeatured

9 months ago

2 out of 5 stars

Really badly manage company

Really badly manage company. They seem to have a really poor track over their inventory. I had issues with every other i have placed with this company. I call to my local branch to see if they have an... See more

JDI Design Ltd
JDI Design LtdFeatured

10 months ago

5 out of 5 stars

Great prices

Great prices, efficient delivery.

tamfinnful
tamfinnfulFeatured

10 months ago

5 out of 5 stars

Really impressed

Fast, helpful and communicative :)

Filter by rating:
customer
customer
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Everything went well with our purchase

Everything went well with our purchase, no complaints would use again.Thank you.

Helpful?
Helen
Helen
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Excellent service would definitely use…

Excellent service would definitely use again 👍

Helpful?
mspchela
mspchela
1 reviews•New Reviewer
over 1 year ago
1 out of 5 stars

Gas BBQ, scrap sent, lack of help

I ordered gas BBQ (new, not sold as seen). it took nearly a week to have it delivered, zero contact from the shop during that time. BBQ I got came scratched, bend legs, legs supports missing, warming rack missing, main rack chipped and body scratched. from Wednesday I keep sending emails and keep ringing to be sent from one person to the other. nobody cares. I'm extremely disappointed. avoid.

Helpful?
Hazel
Hazel
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Was pricing around in Harvey Norman’s

Was pricing around in Harvey Norman’s, Curry’s and DID for new kitchen items. Went into Prosperous and got everything I needed. Megan went out of her way to ensure I had everything I needed, ordered items in for me and had them out to me within 2 days. Brilliant, will be recommending to everyone

Helpful?
Kinga
Kinga
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Great customer service as always

Great customer service as always, Damien was very professional and helpful.

Helpful?
Gerardgerard
Gerardgerard
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

EXCELLENT CUSTOMER SERVICE LIMERICK; GREAT LOCATION

EXCELLENT CUSTOMER SERVICE FROM TJ OR PJ ? Checking for corrugated Perspex sheeting ; TJ brought me from front reception to rear yard where I could physically examine the strength of Perspex he then gave me a printed quote of cost which had measurements in centimeters and inches which saved me having to work out dimensions in feet and inches. First visit to this store very conveniently located @ Mungret ;had been researching on line for materials but being able to physically see products meant i purchased andI collected goods the following day.

Helpful?
Sinead Coakley
Sinead Coakley
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Amazing customer service from a lovely…

Amazing customer service from a lovely lady called Sinead in the paint department. Was so kind and helpful with my daughter and I. It was exactly the colour we wanted but couldn’t find and amazing value for money. Will be recommending to all my friends. Thank you!

Helpful?

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David  H
David H
1 reviews•New Reviewer
over 1 year ago
1 out of 5 stars

Buyer beware

On 24th of July I placed an online order for a set of Bora Sawhorses . When they arrived they were clearly display model or returns,as they were damaged And not in any official packaging. I contacted the company and was offered a discount. I requested a full refund and this was agreed. After numerous emails and phone calls I was assured the damaged goods would be picked up and I would be refunded. To this day I have not received refund or goods have not been collected. As a new house building company this was my first order With T.J mahony. And it will be my last.

Helpful?
Carol
Carol
1 reviews•New Reviewer
over 1 year ago
1 out of 5 stars

Delivery not received on time

I emailed to check when I would receive my delivery and was told I would have it on Friday and it never arrived, I sent another mail only to be told that transport had finished at 2.30 and I would get my delivery on Monday that's just not good enough when I had someone organised to come over the weekend to do some work and when I rang to see what happened I got a very disinterested person who couldn't have cared any less. Very poor customer service

Helpful?
Siobhan Reynolds
Siobhan Reynolds
1 reviews•New Reviewer
over 1 year ago
1 out of 5 stars

Don't bother ordering online - a joke

Ordered a product here online 31 July. These guys are not set up as an online business. Had to wait close to 2 weeks for my delivery (12 August). No way to track. Was told it would be delivered the 8th August when I rang up to see where it was. No delivery then, nor again on the 9th. Only delivered on the 12th when I rang to complain again.

Helpful?
Mary
Mary
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

TJ O Mahony's Prosperous Recommended

I had ordered a dishwasher with DID Newbridge and they lost my order and never contacted me. I cancelled it and got the same item at the same price with a much cheaper delivery option with this firm. There was a bit of a delay due to the bank holiday but they were friendly and helpful on the phone. I would go back to them as a customer again.

Helpful?
Paula Lowings
Paula Lowings
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Wexford Branch

I was in the Wexford branch on Tuesday 6 August 2024. I was aware that they had some specials on fencing. A young lady by the name of Anna assisted us. We really didn’t have a clue what we were looking for our what we needed. Anna took care of everything for us. Her knowledge and willingness to help was outstanding. I will definitely return to this store for all my hardware needs even though it means a little bit of travelling. A highly recommend store.

Helpful?
Ros Doyle
Ros Doyle
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

A1 Customer Service!!!!

First time ordering from TJ O’Mahony. I ordered a garden ornament & it arrived damaged. This can happen on delivery ….. totally understood……but in no time at all Cathy Siggins was on the case! Straight away organising replacement of damaged ornament! Delivery in a jiffy! Just fantastic attention to customers! Very impressed! I will be back! Highly recommend this company for service & attention to detail! A1!!!

Helpful?
Marie Darby
Marie Darby
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

Delivery

I have ordered from TJOMahony 3 times in the last few weeks and in each occasion the delivery guys were so helpful and courteous, I would not hesitate to order from them in the future

Helpful?
Sheila McHugh
Sheila McHugh
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

MORSO BARBECUE

I recently bought a Morso barbecue from the Ballymount store. I had seen the barbecue on a visit to Copenhagen some weeks previously and was very impressed by its efficiency and terrific cooking capabilities. Simple to operate and easy to clean. It was delivered free by O’Mahonys and was easy to set up. I highly recommend this product and the service from TJ O’Mahonys.

Helpful?
margaret jones
margaret jones
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

Excellent staff...

I have to write this review on the staff at TJ O Mahony's Wexford. Rarely have I come across such helpful nice professional staff as are here.. Nothing is a problem for them... A special mention to John Saunders... What a nice helpful guy... A pleasure to do business with. Thanks everyone...

Helpful?
James Carroll
James Carroll
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

Very helpful with planning our…

Very helpful with planning our bathrooms. And very pleasant to deal with would recommend for all bathroom needs

Helpful?
LIJO JOSEPH
LIJO JOSEPH
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

Delivery driver is pathetic

Delivery driver was rude and unprofessional. Just dropped my delivery wherever he pleases without even asking or ringing the doorbell. My order made online with instructions to give call before the delivery to arrange the space for the items. He showed up on last Tuesday without any notice and I was not in a place to help him due to school rush hour. He threatened not the deliver it again but I spoke and email to their manager and they offered another delivery. He did show up today and did this to me. Such a pathetic customer service.

Helpful?
Patrick
Patrick
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

Trying to select a colour for our Club

Trying to select a colour for our Club. Gary's experience in the mixing of colours is top class. The colours we ended up with are more than we expected. Beautiful matched. We got everything we needed from TJ O'Mahony Ballymount Road. Again thank you Gary for your help.

Helpful?
paul mcgovern
paul mcgovern
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

Total disaster- Poor Quality Timber- appalling customer service

Total disaster. only part delivered my timber order. Of the timer they did deliver some was so bent and out of shape it was useless to me. After 3 weeks the remaining part of my order arrived (3 Meter Smooth Treated Posts) and they were so cracked and mis shapen and band up that I had no choice but to reject the order. Called head office who sent to to a person in Arklow who said The had no influence over the quality because they got it from another branch and as far as she was concerned I had got my order and it was nothing to do with her. She was very rude and refused to listen to anything I said or offer any solution. I spoke to an other person in deliveries who but all the blame on me and said I should have known they had no stock in Arklow when ordering on line and how was he supposed to monitor quality when it comes from another store. This is not the case. the online website let me order and did not tell me the had no stock or where any surplus stock might be. Total shambles of a company with Zero customer service and very very poor quality product. In My Opinion Avoid!

Helpful?
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About TJ O'Mahony

TJ O'Mahony is a reputable builders provider and DIY store operating in Ireland, catering to both professional tradespeople and DIY enthusiasts. With over 19 branches nationwide, the company offers a comprehensive range of building supplies, including tools, materials, and home improvement products. Customers can shop both in-store and online, ensuring convenient access to essential supplies. The company emphasizes customer service, providing features such as same-day click and collect, a trade card for discounts, and free delivery on orders over €400. Additionally, TJ O'Mahony offers a variety of products, including power tools, construction materials, and heating solutions, making it a one-stop shop for those engaged in construction or renovation projects.

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