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HomeEvents & EntertainmentTicketmaster UK Reviews

Ticketmaster UK

4.083333333333333 out of 5 stars
4.083333333333333 out of 5 stars
4.1
|Great|60 reviews

TrustScore

4.1
4.083333333333333 out of 5 stars
Great
5 out of 5 stars
41
4 out of 5 stars
5
3 out of 5 stars
3
2 out of 5 stars
0
1 out of 5 stars
11
60 reviews in total

Review summary

Ticketmaster UK receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.

✨
Based on reviews, created with AI

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Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Angie
Angie
5 out of 5 stars
5/5

Great experience with Ticketmaster

Great experience with Ticketmaster, easy to order tickets, and received reminder updates with helpful information. I ...Read more

0
0
🔥 High engagement
POPULAR
Michael
Michael
5 out of 5 stars
5/5

Really enjoyed The event

Really enjoyed The event. would like to attend in the future

0
0
🔥 High engagement
POPULAR
Sam James
Sam James
5 out of 5 stars
5/5

Amazing service it’s like having my own…

Amazing service it’s like having my own PA! Constant updates , reminders and steers it’s a brilliant company .

0
0
🔥 High engagement
POPULAR
Alison
Alison
5 out of 5 stars
5/5

Easy to buy tickets

Easy to buy tickets. Good communication & reminders. Instructions as to how to download your tickets & keep them in a sa...Read more

0
0
🔥 High engagement

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Richard Telford
Richard Telford
1 reviews
3 months ago
4 out of 5 stars

Securing our tickets was very time…

Securing our tickets was very time consuming when they went on sale. From then on Ticketmaster was great- excellent comms, simple instructions how to proceed. Everything worked seamlessly. Concert was brilliant

Helpful?
D Bull
D Bull
1 reviews
3 months ago
4 out of 5 stars

A very clear and helpful response even…

A very clear and helpful response even if it needed checking out first- thank you

Helpful?
customer
customer
1 reviews
3 months ago
5 out of 5 stars

Hitchin Nile Rodger

Easy to get in and out of the Venue . Hitchin was really good

Helpful?
John
John
1 reviews
3 months ago
5 out of 5 stars

Easy to book event and received clear…

Easy to book event and received clear instructions and information prior to the event.

Helpful?
Mr John Mcginty
Mr John Mcginty
1 reviews
3 months ago
3 out of 5 stars

The VIP area was not worth it

The VIP area was not worth it Bar was very crowded and security did not seem to check all wristbands I ended up pay nearly £90 for one of to have a wee ! I think a refund is in order Also - the exit was badly let and not well supervised I consider it was dangerous Chic were very good I am happy to discuss

Helpful?
David Potter
David Potter
1 reviews
3 months ago
5 out of 5 stars

A great concert with the atmosphere to…

A great concert with the atmosphere to go with it. Such a good venue for sound and interaction with the band.

Helpful?
Alex Renfrew
Alex Renfrew
1 reviews
3 months ago
1 out of 5 stars

I tried to order tickets but the…

I tried to order tickets but the website repeatedly requested authentication but never moved passed this stage and kept freezing when I provided the information. After several attempts I gave up and used a different website.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

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poppy
poppy
1 reviews
3 months ago
1 out of 5 stars

this website is an absolute joke

this website is an absolute joke. they dont make anything easy to access. I was in the queue for Olivia Dean tickets and when it was finally my go I clicked on two available tickets and tried to buy them but they were sold. this happened around 5 times before it kicked me off because it thought I was a bot. they have no organisation skills whatsoever and buying from them is always a stressful experience. very disappointed.

Helpful?
Clarissa Carlos
Clarissa Carlos
1 reviews
3 months ago
5 out of 5 stars

Made my trip to UK the most memorable

Made my trip to UK the most memorable. ❤️

Helpful?
Manuel A
Manuel A
1 reviews
3 months ago
5 out of 5 stars

Vivirlo una vez en la vida

ESPECTACULAR Y ÚNICO

Helpful?
MA
MA
1 reviews
3 months ago
4 out of 5 stars

Mixed seating views

Pre - sale made access better. However the blocks were behind the stage for the seats this is wrong and should not be allowed. My groups were just about ok. However ones to right of me were very poor. But show was amazing.

Helpful?
robert sharples
robert sharples
1 reviews
3 months ago
1 out of 5 stars

Poor customer services- when trying to…

Poor customer services- when trying to address my issue- they kept sending the same cut and paste reply...

Helpful?
Ms Lowe
Ms Lowe
1 reviews
3 months ago
5 out of 5 stars

Awesome service - highly recommend

Such an easy process to book tickets to my own "adventure of a lifetime" Really great communications from Ticketmaster. Top rate service and will be booking again very soon

Helpful?
 Marie Winders
Marie Winders
1 reviews
3 months ago
5 out of 5 stars

Ticketmaster sales and afterservice

I received regular updates with regards to the upcoming concert and the venue, including helpful tips on modes of travel, nearby hotels and parking. Ticket safety and security was a big win for us also. After a recent concert having to be cancelled same day (we were sat in the arena!) I was swiftly reimbursed the ticket and parking costs in full without even having to ask for it. I’ve never had a problem dealing with Ticketmaster yet and hope it continues this way!

Helpful?
Fiona
Fiona
1 reviews
3 months ago
5 out of 5 stars

Absolutely Brilliant, good staff in charge.

It was longer and more informative than expected, amazing experience with the goggles and ear phones on. Definitely worth the money 👍

Helpful?
Jonathan Tomkinson
Jonathan Tomkinson
1 reviews
3 months ago
5 out of 5 stars

User friendly

User friendly. Everything was easy to use and easy to understand

Helpful?
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Events & Entertainment