Très professionnel
Très professionnel

10 months ago
Facile d’utilisation, un peu chère mais les prestations suivent , o top .
10 months ago
Objets très bien emballés. Livraison parfaite
Très professionnel
Un peu cher mais prestation de qualité. Emballages très bien réalisés.
Emballage et communication parfaits. Merci Kamelya
Bonjour, Emballage plutôt qualitatif et montre bien protégée. Cependant la livraison Chronopost laisse à désirer. Ma montre était dans son petit carton sous une montagne d'autres paquets et de pneus dans le camion...
Colis de 2,60 m livrés en bon état à l'autre bout de la France à la date indiquée. Suivit colis fiable.
Première fois que je fais appel à cette entreprise pour le transport de mes lots depuis une vente aux enchères. C'est vraiment agréable de savoir qu'ils s'occupent de toutes les formalités, de la collecte à l'expédition. L'emballage des lots est très bien effectué et ils arrivent intact à destination. On sait pourquoi on paye !
Won two lots of books at a Drouot auction in Paris in May. The lots were not collected by thepackengers until more than 2 weeks after auction; they sat in their warehouse for another 10 days before being "packed"; then for another 11 days "awaiting collection" by Fedex. Fedex then did a great job delivering to London, and in good time. Finally, and no skin off my nose, they were shipped in 2 separate parcels / deliveries - a waste of money and showing - what the whole transaction had already suggested - a hugely inefficient process. ** Update ** thepackengers replies that they 'depend on the availability of the auction house to receive us to collect your lots'. I've been in touch with the auction house, who assure me the delay was not theirs. And it doesn't explain why the packages sat for 21 days in their warehouse before being passed to Fedex. Having paid a premium price, I received a fourth-rate service, and it's insulting to be fobbed off with this nonsense reply.
Très bien. Bonne communication
Entreprise Rapide et sérieuse, bien emballé , rien à dire , que du plus ++++
Bonjour, Malheureusement la livraison ne s'est pas bien passée. L'objet n'était pas calé à l'intérieur du carton. Il est arrivé cassé. Merci de revenir vers moi au plus vite. Cordialement,
Rapidité efficacité
Très bon emballage et très bonne communication!
Super expérience, tout est arrivé parfaitement emballé et votre équipe était très pro et sympa ! Un grand merci
Service pratique, envoi rapide et soigné, prix raisonnable.
Délais corrects. Très bon emballage soigné. A recommsnder
La perfection. Des pro. Faire confiance à des professionnels c'est la garantie d'un jardin au milieu de l'enfer.
Top emballage, suivi via mail super
Rien à dire mise à part un délai un peu long .
Excellente prestation: devis rapide, excellente communication transparente tout au long du process, réponses rapides aux mails, emballage très sécurisé. Et pour ne rien gâcher, Chronopost s'est présenté, et à l'heure annoncée en plus; ce qui ne s'était plus produit pour moi depuis un certain temps. Excellente maitrise du dernier prestataire donc ! Bravo. Je suis en tous points satisfait.
Comme d'habitude c'est parfait
Based on analysis of 62 reviews rated 1-2 stars for ThePackengers
“The shipment never reached me, the counterpart who suppose to deliver the package quoting reasons to scrap the shipme...”
“The shipment never reached me, the counterpart who suppose to deliver the package quoting reasons to scrap the shipme...”
“The shipment never reached me, the counterpart who suppose to deliver the package quoting reasons to scrap the shipme...”
“One item was damaged in their warehouse”
“The packaging and transportation are highly recommended”
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ThePackengers is a digital platform specializing in the packaging and transportation of fragile items and works of art. It offers users instant quotes for packaging and shipping services, allowing them to book and pay online effortlessly. This service is designed to cater to a diverse clientele, including individuals, collectors, e-commerce businesses, auction houses, and art galleries, all seeking reliable logistics solutions for delicate items. The company provides an integrated logistics solution that simplifies the entire process from quotation to tracking for national and international shipments. By optimizing the packaging and transport experience, ThePackengers enhances customer satisfaction for both sellers and buyers of fragile goods. With a focus on ease of use and real-time tracking, ThePackengers aims to streamline the logistics process for its users.
ThePackengers receives high praise for its excellent packaging and overall service quality, with many reviewers highlighting the "emballage parfait" and "livraison parfaite." Customers appreciate the care taken in wrapping items, ensuring they arrive in pristine condition. However, there are notable complaints regarding delivery issues, particularly with the choice of courier services like CHRONOPOST, which some consumers found unreliable. Instances of delayed shipments and missing apartment numbers in addresses have also been reported, leading to frustration among a few customers. Despite these concerns, the majority of feedback remains overwhelmingly positive, emphasizing the efficiency and quality of the service.
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