The Murder Trial Live

This company are fleecing people. The BBC are investigating as many hundreds have lost money from the charlatans that run this outfit. Do NOT be fooled by these reasonable reviews. Are they even from real customers? I don't even think they are in existence any more as lots of people have gone to the advertised venues to find they aren't even operating. I bought tickets before Covid which were not honoured and lost very nearly £300, and they have continued in this vein ever since. Be warned.

Bought tickets for 18th October, then on z2nd October received confirmation the company was insolvent and not to attend the event. They advised we should contact our card provider for a refund. Which are in the process of doing…. Today I receive a reminder email for the event. When I clicked on this you can actually still buy tickets for the event. Please note the event is at a different location from originally confirmed. What is going on here….??? I feel like is a complete con……..

The company has gone into insolvency! It was only pure luck that I found out, the night before we were due to go to the show in Shrewsbury. We didn't get any communication to say that it wasn't going ahead. Their automated emails are still running so it looks like it's going ahead. The main website link explains about the insolvency and says that you need to contact your bank for a refund.

I had tickets for the York show on 27th September which I'd booked way back on 1st May. This was a birthday present for my husband. I received an email on the day of the actual performance (27/9) to say it was postponed due to bad weather and was given 1st November as a new date. On 30th September, just 3 days later, I received an email saying the company had ceased trading. I am trying to get my money back via my credit card but am clearly unhappy about the whole situation.

Booked tickets for the York event (Sunday 29 Sept) which was "postponed" on Friday 27th due to poor weather and being late leaving the last city, apparently. Made me suspicious as the company suddenly files for insolvency on Monday 30th, but not before we had paid another £15 for venue parking to their parking partner, "White Line Parking Management". Just looked on Companies House now and White Line Parking isn't listed at all and despite using the BPA logo on their marketing email, White Line isn't listed on the BPA website either. I feel properly mugged off! Going to see if I can pursue a refund via my card issuer. Lots of people complaining on the Murder Trial Live Facebook page over the weekend before they deactivated it.

How ironic- the company is now in Administration owing soo much money to ordinary people ! Hope the dragons den investors realise their mistake.

This company has a public history of poor service, and now they are dissolved. The events planned for this weekend, they claimed couldn't be held due to weather conditions. They offered new dates, call our box office on Monday - then it began. No answer and later in the day, their website confirms insolvency. That didn't happen because of bad weather. Avoid anything to do with Samuel Piri at all costs!

The company appear to be bankrupt! No shows going ahead, and can't be refunded the money!! Had no email about this, just saw all the pages have been taken down. Disgraceful

Gone bust! Sick of this happening...not safe to buy tickets online to anything anymore 😪

These are gone bust AGAIN so if your looking for your money back go to your bank and get a charge back. Can't post link to there website but look up Murder Trial LIVE

I read the reviews. Why didn't I listen and avoid this?! I'm a positive person so thought...I'll give it a try with low expectations. Surely it can't be that bad? Or so I thought... Well they sent a load of emails to say the Friday night was cancelled but my show on the Sunday wasn't affected. Then a load of emails that were unclear stating the whole weekend was cancelled and re-arranged for late November. I cannot make the date and there was no mention of a refund. Just a number to contact to change the date. I immediately rang when they sent the email on Saturday to verify it was cancelled and sort it out. But the only number they'd given, is a number you cannot contact. Why?!?! They have cancelled it and should have expected calls. Or provided an email address as contact. It's a number that you can only call between the hours of 11am-1pm Monday-Friday. Which is rediculous in itself. I've rang 37 times with no answer so looks like I won't be able to get a refund or change my tickets. Just expect a short dialing tone that hangs up after a few rings. It's not unreasonable to expect someone from the team to be contactable when they have decided to cancel. Not being able to get through to anyone at all is not on. I feel like I've been scammed. Who knows if the November date will happen given that they cancelled this because of bad weather and the venue is a blow up inflatable marquee!!! Not happy. Avoid like the plague.

Our show was cancelled. New dates put on. Advised to call box office if you can’t attend. Call the box office and there’s no response. Looks like there’s no chance of getting my money back. DO NOT BUY TICKETS.

travelled a long way to find the event had been cancelled, many others in the same position, only one had received notification and most of us had travelled a long way. On the day it was due to start the weather was bad but the following two days it was fine. Having wandered around for a while, we eventually found someone who told us it wasnt going ahead and looking on the web site it said they put more dates on and said the ticket would be valid be cant go on the new date. It is so annoying as the day before it said they were going ahead and they were still selling tickets to it on the day- despite i was cancelled. Now having seen the reviews think i will have a battle on my hands to get my money back, if I do I will be contacting consumer rights programs

I received an email on Friday morning to say things werent looking good due to weather, but then had an update to say all is well and the event will be going ahead as normal. So we drove to York, me from one place, the rest of the group from another...both over an hour away. We had already booked a hotel because it was too far to travel home at night. We went for something to eat then took taxis to the event to find no tent. Someone else who arrived there said it looks as though its cancelled due to the weather. Odd. It was not raining, nor was it windy. It had been fairly nice all day. Im told we cant have a refund, just a change of date. And they arent responsible for taxis and/or hotels. This company is a cowboy company who do not adhere to laws and are a nightmare to deal with.

The show was cancelled but nobody bothered to tell us, so we travelled a long way to be very disappointed. They said that emails were sent out informing us, but we double checked and nothing was sent out. We received the six marketing emails fine though. We also thought the marketing materials were very misleading. We had no idea it was in an inflatable arena.

After receiving several emails during the week from the company reiterating information on parking / food etc. regarding the events to be held in York this weekend and another email on Thursday confirming, that despite delays leaving Oxford due to weather conditions, all York events would go ahead as scheduled, my friend & I headed to the venue for the matinee performance on Saturday. What we found was an empty sportsground and deserted rugby pitch!! No staff / no information - only an advertising banner and what looked like an abandoned container lorry. A couple sititng in the glorious sunshine informed us that they had been informed at 11.00 (approx.) that the event had been cancelled due to weather conditions!! To date I have not received any communication from the organisers. I had been increasingly anxious in the weeks leading up to the event because of the many negative reviews - seems I was right to be concerned. Now the struggle for a refund begins.

I attended The Murder Trial Live in Oxford for the Sunday matinee on 22nd September, and unfortunately, it was not the experience I had hoped for. Advertised as running from 12-4, the event didn’t begin until 1:15 pm and ended at 4:15 pm, leaving us waiting around unnecessarily. To make matters worse, there was no cover provided for the queue, forcing us to stand in the rain before entering. The venue was a blow-up arena in the middle of a field, which didn’t feel particularly inviting or well thought out. The portaloos were understocked and appeared inaccessible to disabled attendees, which is something that should have been better addressed. Inside the arena, it was cramped, dark, and lacking comfort. Before entering, we were instructed to discard any drinks we had—some people around us had to throw away perfectly good coffee and water. The entire setup felt like what would happen if Fyre Festival and the Wonka Experience had a baby—chaotic, overpriced, and baffling. We had pre-paid for parking, yet when we arrived, we were asked to pay again despite there being ample space in the open field. Fortunately, we arrived early enough to sit where we had booked, but not everyone was so lucky as seating appeared to be first-come, first-served for some guests. We opted for the afternoon tea, and while I was lucky enough to have a table, many others had to eat from their laps. My friend had the gluten-free option, which was quite a quirky selection for £25, but not in a good way. As for drinks, the prices were extortionate—£3 for a cup of coffee where you had to make it yourself with a sachet of Nescafé! A bottle of water, a Peroni Zero, and a small pack of chocolate buttons set me back £14, which was absurd. Adding insult to injury, the tables had notices asking us to report other guests who brought their own snacks—an unnecessary touch that dampened the mood even further. Despite the poor facilities and organization, the acting was solid. There were some microphone issues, but the cast handled it well. The interactive element of voting as jurors was fun, and it did help redeem the experience somewhat. Unfortunately, the rest of the event failed to live up to expectations. Overall, I would give The Murder Trial Live 2 stars. The concept is great, and the actors delivered, but the execution of the event left a lot to be desired.

The Leeds event was cancelled due to weather - can’t be helped but I have now been waiting for a month for the refund. Have chased twice and still not received my refund - this is unacceptable when the event was cancelled by the organiser

I attended the show at Oxford and it was exactly as I expected it to be. We did have to queue outside but it wa busy and I had worn appropriate clothes. It did puzzle me as to why it took a while to get in, when we were close to the front every other person was trying to get in using blue light cards which they didn't have. There was a lady stood with a group of in front of us who was trying to tell the steward man that they had all mysteriously forgotten their cards. They had bags of food and drink which they tell you in advance that you can't take it. Im OK with that, if I'm inside somebody else's venue enjoying their hospitality then I fully understand that I am expected to buy something from the bar (maybe this is just me) the poor lad was stood with people arguing as to why they had to leave the food and why they had to pay extra when they had no blue light card. I would never book a cheaper ticket than I am entitled to in the first place, try to blag a discount and then kick off when I'm caught out, thats really dishonest and It shocked me the number of people at it! I felt safer having my bags looked in when I got there. OK the parking was expensive but I got my tickets on a special offer and I can see that the arena tent thing was pretty big and impressive. I entered my reg as asked and didn't get a ticket, the two chaps on the door were very proactive in making sure this didn't happen. Events are treats and its rare we do this kind of thing so I enjoyed the fact it was different. The show was great, the experience of sitting with other people and hearing what they thought about the trial was excellent, the defence barrister was good fun to listen too. I won't spoil the verdict but I would 100% recommend you go. Like all these things, read what the event entails, make sure you follow the very simple tasks to do before hand and don't try and cheat the system and you will have a great time. Shout out to Mr Malloy -legend! From another fellow decent Unit!!!

The play is okay but the venue was simply terrible. There was no water at the porta-loos and they actually looked like they have been there for days. The food was served but no instructions on how to actually get the tea. The room was uncomfortably warm, so much so that even the judge asked for the "court electrician to turn on the AC". The noise coming form the fans to keep the tent inflated made hard to listen to the case. Some of the tables had really poor view of the stage.