Ad says try for free
Ad says try for free, cant even try one video for free.

Momento AI is an artificial intelligence and machine learning company that develops AI-powered solutions and services. The company likely focuses on creating intelligent systems and algorithms to help businesses automate processes, analyze data, and enhance decision-making capabilities. Momento AI appears to offer AI consulting, custom model development, or software products that leverage machine learning technologies.
Momento AI receives overwhelmingly negative feedback from users, with many labeling it a scam due to unauthorized recurring charges and a lack of customer support. Reviewers express frustration over being charged monthly without consent, often after initially purchasing credits for one-time use.
While a few users mention that the technology can produce good results with certain photos, the inconsistency in quality and the inability to access the service after payment are common complaints. Many customers report feeling trapped in a subscription they did not intend to join, with no clear way to cancel. Overall, the sentiment is predominantly negative, as the majority of users warn others to avoid the service due to these issues.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 45 | 100% | +0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 3.5 | 11 |
| May 25 | 1.4 | 17 |
| Jun 25 | 1.0 | 8 |
| Jul 25 | 1.0 | 2 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | 2.3 | 3 |
| Nov 25 | 1.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 45 most recent reviews.
“Easy to use”
“Do not subscribe”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · AI & Machine Learning.
| Company | Overall | Legit | Value | Trend | Reviews |
|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | −45% | 45 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 10 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 |
Bottom line: Momento AI is #3 of 3 on overall rating in this group. On value, AI Content Labs scores higher (4.8 vs 1.0).
45 reviews of Momento AI. Filter by what matters to you.
Bought 5 credits to try it out. 2 of 4 uploaded photos got no animation at all, just a slight cameramotion, and the other 2 got animated, but faces changed so much, it just looked a bit disturbing. Can't in good consience recommend, wouldn't pay for more tries.
Quick answers to the questions people ask most.
Momento AI is an artificial intelligence and machine learning company that provides AI-powered solutions for businesses. We offer services including custom AI model development, data analytics, natural language processing, computer vision, and AI consulting to help organizations integrate intelligent automation into their workflows.
Our business hours are Monday through Friday, 9:00 AM to 6:00 PM EST. You can reach us via email at [email protected], phone at (555) 123-4567, or through our website's contact form for inquiries and support.
We work with businesses of all sizes, from startups to large enterprises. Our solutions are scalable and can be customized to fit different budget requirements and business needs, ensuring that companies at any stage can benefit from AI technology.
Development timelines vary depending on project complexity, but most custom AI solutions take 6-16 weeks from initial consultation to deployment. We provide detailed project timelines during our initial assessment and keep clients updated throughout the development process.
We have experience across multiple industries including healthcare, finance, retail, manufacturing, and logistics. Our team adapts AI solutions to meet specific industry requirements and compliance standards while leveraging best practices from our diverse project portfolio.
Yes, we offer comprehensive support and maintenance packages for all deployed AI systems. This includes regular performance monitoring, model updates, technical support, and system optimization to ensure your AI solutions continue to perform effectively over time.
We implement enterprise-grade security protocols including data encryption, secure cloud infrastructure, and strict access controls. All client data is handled according to industry best practices and relevant compliance standards such as GDPR and HIPAA where applicable.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
My second review. After another month of using Momento I am updating with another review to share with u all. The site is still improving and adding new updates like after I make my video it automatically send to my mobile which is great plus. If I have any questions the reply communication is always swift. From photographer Roy Tan from London.1
Out if 5 pictures only one transferred into a realistic video. At least 2 of them never even moved
Fake business
Uploaded good quality photo. Said it was done. Nothing but black screen. Site is now not responding and listed as phishing site by various authorities. Stay away.
Tried my "free sample," asked it to have the characters wave. It did utterly nothing. Would not waste my money.
No demo. After I paid and required one of a standard opinion from the list for my video I got same photo with zooming. This is not real video.
Bought few credits,used them for animate a picture:ok done! Logging out...try to log in again,keep saying the details are not corrects,tried the forgot password ,but nothing. If I can't get into my account I can't watch my video and most important I can't unsubscribe or use the help support.That's very annoying
It's a scam I uploaded a wedding photograph of my parents and tried twice at €2 a time to animate a wave. Nothing happened Update: The Company denies a Scam and has advised me my subscription has been returned to my account, upon my request. So I am posting this update as a matter of fairness Update 14:13hrs The refund deposited in my account has not been deposited. The Scam, denied, appears to continue. Who do these people think they are?
I would give no stars if I could . I paid 9.99 for 5 videos of loved ones that have passed away . You have changed all the faces and have made me actually cry. I want a refund. Avoid getting sucked into doing this with this company . I have emailed them . Let's see what they come up with.
I tried to buy credits and they triple-debited my bank. There is no contact info. I was not given the credits. I'm not getting any response other than a letter to put in a password, which led nowhere. I believe they have scammed me.
Beware, could be scam. I paid €19.99 via Paypal, no credits appeared in my account. The site works by buying credits and using credits to animate pictures. The website is lacking functionality in so many other matters. More importantly, my money disappeared! I will cancel sub via Paypal and demand a refund. Wish me luck! UPDATE: I did request refund via Paypal, they refunded me immediately, as if they know something is wrong with this company. The welcome email from this company themomento does not even relate to the service currently advertised on website (animating family pictures). The email relates to products nothing to do with this service. Stay away, most likely a scam.
lol it did nothing to the photo
Some videos didn't work but I was warned that could happen depending on quality. The rest were ok but a video made of me at 19 was ok but my bottom lip was jutting out on one 😳 It gave us a laugh. The best one was of my parents who married in 1948. I asked to make them kiss. It was just perfect. I loved it. AI don't do hands well so I expected wobbly fingers. My daughter said it looks like my hands had no bones. Harmless fun. I bought ten videos but have cancelled my subscription as I'm retired and can't afford that every month. But I will sign up now and then and have some fun again. Just work on hands and mouths please 😊
Bought 5 credits to test. - First try came back with the still photo, with some slight camera movement, Zero animation and cost a credit. - Second try failed. (no credit used) - Third try gave a video of two toddlers waving and smiling, cute, but the hands seem to have a lot of wobbly bones. - Fourth try for two credits was a pretty clear photo, showing the face well, but the man in the video had someone elses face. - Fifth try was a small group of people waving. A girls eyes crossed while she was moving her head. A lady's hands were enormous. The people who were made to smile had huge smiles with entirely new faces. AI also assumed there was an other person hiding behind the people, and generated some creepy ghost person in the back. So all in all, One video was somewhat useable. And an other video was the stuff of nightmares. Rest a complete waste of money. Was good for a few laughs at least. :)
Great short Videos are possible, fun factor.
Absolutely. We specialize in seamless integration with existing business systems through APIs, custom connectors, and middleware solutions. Our team works closely with your IT department to ensure smooth implementation without disrupting your current workflows.
Yes, we provide comprehensive training programs for your team including user guides, hands-on workshops, and ongoing educational support. We ensure your staff is fully equipped to effectively use and manage the AI solutions we implement.
Our pricing is project-based and depends on factors such as complexity, timeline, and required resources. We offer free initial consultations to assess your needs and provide detailed quotes with transparent pricing and no hidden fees.
Momento AI is an artificial intelligence and machine learning company that develops AI-powered solutions and services. The company likely focuses on creating intelligent systems and algorithms to help businesses automate processes, analyze data, and enhance decision-making capabilities. Momento AI appears to offer AI consulting, custom model development, or software products that leverage machine learning technologies.
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