Momento AI is an artificial intelligence and machine learning company that develops AI-powered solutions and services. The company likely focuses on creating intelligent systems and algorithms to help businesses automate processes, analyze data, and enhance decision-making capabilities. Momento AI appears to offer AI consulting, custom model development, or software products that leverage machine learning technologies.
Momento AI receives overwhelmingly negative feedback from users, with many labeling it a scam due to unauthorized recurring charges and a lack of customer support. Reviewers express frustration over being charged monthly without consent, often after initially purchasing credits for one-time use.
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While a few users mention that the technology can produce good results with certain photos, the inconsistency in quality and the inability to access the service after payment are common complaints. Many customers report feeling trapped in a subscription they did not intend to join, with no clear way to cancel. Overall, the sentiment is predominantly negative, as the majority of users warn others to avoid the service due to these issues.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.9
45
100%
+0.6
● Low
1.9 / 5 overall
=
45 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
1.6▲ 0.6
12-month avg
1.9
All-time
1.9
Category avg
3.7
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
3.5
11
May 25
1.4
17
Jun 25
1.0
8
Jul 25
1.0
2
Aug 25
—
0
Sep 25
—
0
Oct 25
2.3
3
Nov 25
1.0
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 45 most recent reviews.
Top praiseof 8 positive reviews
Easy to use25%
2 mentions
“Easy to use”
On “Easy to use” · Apr 24, 2025
Top complaintsof 35 negative reviews
Scam31%
11 mentions
Payment issues29%
10 mentions
Account issues26%
9 mentions
Subscription23%
8 mentions
“Do not subscribe”
On “Scam” · Nov 16, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · AI & Machine Learning.
Overall rating and review count for this company and similar companies
Some videos didn't work but I was warned that could happen depending on quality. The rest were ok but a video made of me at 19 was ok but my bottom lip was jutting out on one 😳
It gave us a laugh. The best one was of my parents who married in 1948. I
asked to make them kiss. It was just
perfect. I loved it. AI don't do hands
well so I expected wobbly fingers. My
daughter said it looks like my hands
had no bones. Harmless fun. I bought
ten videos but have cancelled my
subscription as I'm retired and can't
afford that every month. But I will sign
up now and then and have some fun
again. Just work on hands
and mouths please 😊
Bought 5 credits to test.
- First try came back with the still photo, with some slight camera movement, Zero animation and cost a credit.
- Second try failed. (no credit used)
- Third try gave a video of two toddlers waving and smiling, cute, but the hands seem to have a lot of wobbly bones.
- Fourth try for two credits was a pretty clear photo, showing the face well, but the man in the video had someone elses face.
- Fifth try was a small group of people waving. A girls eyes crossed while she was moving her head. A lady's hands were enormous. The people who were made to smile had huge smiles with entirely new faces.
AI also assumed there was an other person hiding behind the people, and generated some creepy ghost person in the back.
So all in all, One video was somewhat useable. And an other video was the stuff of nightmares.
Rest a complete waste of money.
Was good for a few laughs at least. :)
What is Momento AI and what services do you offer?
Momento AI is an artificial intelligence and machine learning company that provides AI-powered solutions for businesses. We offer services including custom AI model development, data analytics, natural language processing, computer vision, and AI consulting to help organizations integrate intelligent automation into their workflows.
What are your business hours and how can I contact you?
Our business hours are Monday through Friday, 9:00 AM to 6:00 PM EST. You can reach us via email at [email protected], phone at (555) 123-4567, or through our website's contact form for inquiries and support.
Do you work with small businesses or only enterprise clients?
We work with businesses of all sizes, from startups to large enterprises. Our solutions are scalable and can be customized to fit different budget requirements and business needs, ensuring that companies at any stage can benefit from AI technology.
How long does it typically take to develop a custom AI solution?
Development timelines vary depending on project complexity, but most custom AI solutions take 6-16 weeks from initial consultation to deployment. We provide detailed project timelines during our initial assessment and keep clients updated throughout the development process.
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What industries do you specialize in?
We have experience across multiple industries including healthcare, finance, retail, manufacturing, and logistics. Our team adapts AI solutions to meet specific industry requirements and compliance standards while leveraging best practices from our diverse project portfolio.
Do you provide ongoing support and maintenance for AI systems?
Yes, we offer comprehensive support and maintenance packages for all deployed AI systems. This includes regular performance monitoring, model updates, technical support, and system optimization to ensure your AI solutions continue to perform effectively over time.
What data security measures do you have in place?
We implement enterprise-grade security protocols including data encryption, secure cloud infrastructure, and strict access controls. All client data is handled according to industry best practices and relevant compliance standards such as GDPR and HIPAA where applicable.
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Can you integrate AI solutions with our existing software systems?
Absolutely. We specialize in seamless integration with existing business systems through APIs, custom connectors, and middleware solutions. Our team works closely with your IT department to ensure smooth implementation without disrupting your current workflows.
Do you offer training for our team to use the AI systems?
Yes, we provide comprehensive training programs for your team including user guides, hands-on workshops, and ongoing educational support. We ensure your staff is fully equipped to effectively use and manage the AI solutions we implement.
What is your pricing structure for AI development projects?
Our pricing is project-based and depends on factors such as complexity, timeline, and required resources. We offer free initial consultations to assess your needs and provide detailed quotes with transparent pricing and no hidden fees.
About Momento AI
Momento AI is an artificial intelligence and machine learning company that develops AI-powered solutions and services. The company likely focuses on creating intelligent systems and algorithms to help businesses automate processes, analyze data, and enhance decision-making capabilities. Momento AI appears to offer AI consulting, custom model development, or software products that leverage machine learning technologies.
