Momento AI is an artificial intelligence and machine learning company that develops AI-powered solutions and services. The company likely focuses on creating intelligent systems and algorithms to help businesses automate processes, analyze data, and enhance decision-making capabilities. Momento AI appears to offer AI consulting, custom model development, or software products that leverage machine learning technologies.
Momento AI receives overwhelmingly negative feedback from users, with many labeling it a scam due to unauthorized recurring charges and a lack of customer support. Reviewers express frustration over being charged monthly without consent, often after initially purchasing credits for one-time use.
While a few users mention that the technology can produce good results with certain photos, the inconsistency in quality and the inability to access the service after payment are common complaints. Many customers report feeling trapped in a subscription they did not intend to join, with no clear way to cancel. Overall, the sentiment is predominantly negative, as the majority of users warn others to avoid the service due to these issues.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 45 | 100% | +0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 3.5 | 11 |
| May 25 | 1.4 | 17 |
| Jun 25 | 1.0 | 8 |
| Jul 25 | 1.0 | 2 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | 2.3 | 3 |
| Nov 25 | 1.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 45 most recent reviews.
“Easy to use”
“Do not subscribe”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · AI & Machine Learning.
| Company | Overall | Legit | Value | Trend | Reviews |
|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | −45% | 45 |
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 10 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 |
Bottom line: Momento AI is #3 of 3 on overall rating in this group. On value, AI Content Labs scores higher (4.8 vs 1.0).
45 reviews of Momento AI. Filter by what matters to you.
11 months ago
I accepted reoccurring charges for three months because I had pretty good results animating still photos. I tried to suspend my account because I would be traveling for the holidays, but got charged... See more
11 months ago
SCAM! Do not subscribe! They keep charging you monthly payments without consent! They give you no options to terminate subscription! STAY AWAY!
Over a year ago
Scam. Paid a 1 off fee and the started taking money out every month from my credit card.
Over a year ago
I’ve been paying for 7 months! I know know I’ve been scammed but how do I cancel this, there is nothing and no helpline! Please tell what can be done to stop the payments 😫
Quick answers to the questions people ask most.
Momento AI is an artificial intelligence and machine learning company that provides AI-powered solutions for businesses. We offer services including custom AI model development, data analytics, natural language processing, computer vision, and AI consulting to help organizations integrate intelligent automation into their workflows.
Our business hours are Monday through Friday, 9:00 AM to 6:00 PM EST. You can reach us via email at [email protected], phone at (555) 123-4567, or through our website's contact form for inquiries and support.
We work with businesses of all sizes, from startups to large enterprises. Our solutions are scalable and can be customized to fit different budget requirements and business needs, ensuring that companies at any stage can benefit from AI technology.
Development timelines vary depending on project complexity, but most custom AI solutions take 6-16 weeks from initial consultation to deployment. We provide detailed project timelines during our initial assessment and keep clients updated throughout the development process.
We have experience across multiple industries including healthcare, finance, retail, manufacturing, and logistics. Our team adapts AI solutions to meet specific industry requirements and compliance standards while leveraging best practices from our diverse project portfolio.
Yes, we offer comprehensive support and maintenance packages for all deployed AI systems. This includes regular performance monitoring, model updates, technical support, and system optimization to ensure your AI solutions continue to perform effectively over time.
We implement enterprise-grade security protocols including data encryption, secure cloud infrastructure, and strict access controls. All client data is handled according to industry best practices and relevant compliance standards such as GDPR and HIPAA where applicable.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I accepted reoccurring charges for three months because I had pretty good results animating still photos. I tried to suspend my account because I would be traveling for the holidays, but got charged anyways. They do not respond to my e-mails to cancel or suspend service. Also, If you do not use all the credits that you buy with in a billing period, you lose them. Use Grok or Alivemoment for more honest billing policies. Very disappointed after animating more than 240 photos using Momento with 85 % having excellent results.
SCAM! Do not subscribe! They keep charging you monthly payments without consent! They give you no options to terminate subscription! STAY AWAY!
Scam. Paid a 1 off fee and the started taking money out every month from my credit card.
I’ve been paying for 7 months! I know know I’ve been scammed but how do I cancel this, there is nothing and no helpline! Please tell what can be done to stop the payments 😫
Has been taking £19.99 a month out of my PayPal without consent.. avoid!! Currently trying to get the money back SCAM
Just realised I’ve been scammed. It’s a shame I have to leave a bad review, as I hate doing that. 6 months ago I thought I purchased one-off credits to try out a few videos. Never anywhere did I sign up for a subscription. I would never have signed up to a subscription if that was stated clearly. Flash forward a few months, and I realised they have taken £19.98 out of my account every month. Stupid of me to only notice now, yes. Company did respond, but takes no responsibility and says it was my fault. I think it is misleading and I feel really taken advantage of.
Buongiorno, da tempo sto cercando di pagare la cifra di 19,00 euro con la mia carta prepagata per l'utilizzo del Vs. sito per un mese, ma ogni volta ricevo il messaggio "pagamento non autorizzato". Ho anche aperto un account sul Vs. sito ma non è cambiato niente. Qualcosa deve essersi bloccata ma non saprei cosa fare per rimediare. Il vostro è un bel sito, le "animazioni" delle fotografie sono davvero belle e mi piacerebbe continuare a usarlo, ho fatto un video di cinque secondi ed è venuto benissimo, ma come si può risolvere il problema? Vi ringrazio. Cordialmente, Stefano
Took my money but I've never been able to get back on to the site. Managed to get 3 pictures on the first day but very heavy handed AI and wouldn't use again if I could. DON't waste your money.
Originally purchased 60 credits (28 May 2025) at an initial cost of £25.20 - which they tell you the normal price is £84.00. Videos were hit or a miss - some were excellent while others were basically non existent. However, what you are not told is that it is a subscription service and you will be billed at the higher rate at the end of a month. Thankfully, I did not have enough money in my relevant bank account to pay this unexpected inflated cost. This resulted in all of my remaining credits being cancelled. No joy having them reinstated when I challenged them regarding this.
Purchased credits last month to try and turn a photo into a short video.... it did NOT work! I emailed the company for support, to no response... Then today attempted to take money from my bank for I assume a subscription which I did not authorise!!! Now had to cancel my card! AVOID THIS COMPANY!
the technology is good on some photos but failed on others. There is no way to communicate with the owners on the issue. Moreover, they charged my credit card after one month although I have never authorized them to do so.
Most photo conversions are utterly useless. I bought 60 credits and the unused balance disappeared after a few weeks. Then an unauthorised withdrawal of £25.64 from my account with no credits given. They are thieves! No response to emails, no refunds!
SCAM!! Took money for a subscription I never signed up for.... AVOID!!
Watch out for these fraudsters! They will charge your card every month claiming you are having a subscription! No where to be found that you are signing up for a subscription when buying credits. Nowhere to be found what the policy is when you're ordering credits. No where to found where to stop subscription. No support to find anywhere. In my case the card luckily expired before it was charged. Otherwise I guess I had to block the creditcard and apply for a new creitcard.
I had an old picture (1950's) of my parents during their engagement. I had 2 videos being generated (5s and 10s) and in both videos they turned into different persons. AI would be able to generate better ones if more data of my parent was available. But this time result was bogus.
apart from erratic results, the company have taken an unauthorised second payment from my account. I now cant access the website. If I could find an office I would probably be arrested.
They have no support. No way to tell them the credit used are not valid.. several pics have no effect.. it only dithers the image a bit.. This is taking money and leaving no phone for complaints.. They do not stand behind their work! Do not get suckered in!!!!1
Not satisfied with the quality, there is no way to get a refund. Do not recommend.
F*%king scammers! Cant even generate one picture/video for free. You are forced to buy credits before you continue. So much for the false advertising, should report his to the EU regulators.
Submitted a photo for animation and the end result was a zoom in and out, no animation. Then there is the total lack of accountability, you pay and you're screwed there is nothing on the page for help or refund, just pay and cross your fingers. My honest opinion is you don't pay until they make their web page more inclusive, it can and is a rip off, pay and keep your fingers crossed it's the internet we all hate take your money and run
Absolutely. We specialize in seamless integration with existing business systems through APIs, custom connectors, and middleware solutions. Our team works closely with your IT department to ensure smooth implementation without disrupting your current workflows.
Yes, we provide comprehensive training programs for your team including user guides, hands-on workshops, and ongoing educational support. We ensure your staff is fully equipped to effectively use and manage the AI solutions we implement.
Our pricing is project-based and depends on factors such as complexity, timeline, and required resources. We offer free initial consultations to assess your needs and provide detailed quotes with transparent pricing and no hidden fees.
Momento AI is an artificial intelligence and machine learning company that develops AI-powered solutions and services. The company likely focuses on creating intelligent systems and algorithms to help businesses automate processes, analyze data, and enhance decision-making capabilities. Momento AI appears to offer AI consulting, custom model development, or software products that leverage machine learning technologies.
This profile hasn't been claimed by the business owner.
