Easy fair and quick
Easy fair and quick! Thanks
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4.7
Excellent
541 reviews
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💬Hasn't replied to negative reviews
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Review summary
The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Excellent Transaction with Mobile Guru…
Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!
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Sold my old phone to The Mobile Guru
Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.
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Great service
They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.
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Company details
Information provided by various external sources
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Contact info
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Website
themobileguru.com.au
All reviews
541 total • Write a review
Showing 361 - 370 of 537 reviews
MB
Great service!
Very easy process, great communication and received my payment within a few days of being delivered to them. Will definitely use again!
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RZ
Those guys did an excellent job selling…
Those guys did an excellent job selling my phone to them. All steps are pretty clear and straightforward. Love it, definitely come back after!!
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DH
Couldn’t believe how easy and quick it…
Couldn’t believe how easy and quick it was to sell my phone. Received exactly what I was quoted….fast. Will definitely use again.
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LW
Mobile Guru are the best place to sell and purchase devices.
I always sell my devices through Mobile Guru. They are always quick to process the device check and send the payment through. They also always have the best prices and great customer service.
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Gi
False advertising
I purchased an iPhone 11 Pro which was advertised as an Australian model yet I recently found out that it is a North American model. So it has always had poor reception and, with the closure of 3G, reception and emergency calling will be even worse. Do not believe their advertising that all their phones are "Genuine Australian sourced" or "Locally sourced". They admitted to me in an email that "We source devices from around the world". They refuse to swap my phone for an Australian model. Update: After 8 weeks of negotiation Mobile Guru agreed to replace my phone with an Australian model. The phone they sent is in excellent condition. I think they will now be more careful to supply Australian models to Australian customers. My trust in Mobile Guru has been restored.
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