Easy fair and quick
Easy fair and quick! Thanks
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4.7
Excellent
541 reviews
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💬Hasn't replied to negative reviews
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Review summary
The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Excellent Transaction with Mobile Guru…
Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!
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Sold my old phone to The Mobile Guru
Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.
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Great service
They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.
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Company details
Information provided by various external sources
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Contact info
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Website
themobileguru.com.au
All reviews
541 total • Write a review
Showing 181 - 190 of 537 reviews
JF
Very easy and transparent to deal with
Very easy and transparent to deal with, fast turn around times will definitely be using them again. Thank you.
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CA
Sent my iPhone as Good
Sent my iPhone as Good, get a lower quote. But Hannah help me and negotiate with quote being adjusted and explained me better. Happy with new offer and accepted. Thanks heaps to Hannah.
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AL
Quick process but higher deduction than the next conditions down
Shipped item with express post and payment made promptly upon receipt of my old phone. Only issue was that they deducted $70 instead of $30 as the next step down for the conditions is only $30.
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c
Quick and efficient service but not…
Quick and efficient service but not happy as price of my phone was reduced drastically by huge amount by receiving team due to some minor scratches they found. But went ahead with trade. Overall great communication but if you are looking for better price to your old phone as it's advertised, then be ready to expect it reduce upon receiving and then it comes at par with other trading company like Samsung itself.
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BH
Fast and easy return process
Fast and easy return process, auspost shipping label was easy to print and use
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