The London Removal Company receives high praise for its exceptional service, with many reviewers highlighting the professionalism and efficiency of the team. Customers frequently mention the helpfulness of staff members like Karen and Barry, who are credited with organizing moves seamlessly, even on short notice. Reviewers appreciate the friendly and fast service, noting that the team is respectful of belongings and makes the moving process stress-free. However, a small number of negative reviews express disappointment, citing issues with accountability and a lack of responsibility when problems arise. Some customers warn others to be cautious, suggesting that the company may not adequately address concerns. Overall, the majority of feedback is overwhelmingly positive, reflecting a strong reputation for quality service.
3 months ago
London removals were excellent, a competitive price, friendly and very efficient I highly recommend this company
5 months ago
Great experience all round. The quote was very competitive, the workers were friendly, worked quickly and handled everything with care.
Karen and Barry were great to deal with and sorted my move with no problems at all. Martin and Alex who did the hard work arrived on time and transported everything across country in one piece while Karen helped with all the questions and concerns I had for my first major move. The team made the whole process go very smoothly indeed!
From start to finish my experience of using the London Removal Company was nothing short of outstanding! I initially reached out to them via their website. Within an hour I was contacted by the fantastic Karen who could not have done more. We had a really quick turnaround due to the slightly early arrival of our son. I didn’t know exactly how much stuff we had in terms of how many boxes etc. None of my uselessness was a problem for Karen who provided great advice and organised the removal every step of the way. The two removal guys, Martin and Alex, were also brilliant. They turned up on time, were very polite, worked extremely efficiently and very carefully to pack us up and the put everything inside the house as directed at the other end. We had several “breakable items” in the stuff that was being moved, not a single item damaged in the move which involved carting stuff down 6 flights of stairs and a 90 minute drive. Their pricing was extremely competitive but above that, the service was fantastic value for money. We would not hesitate to use them again and will be recommending the company to all of our friends and contacts. If I could have given more stars I would have.
Do not use this company. Yes, there are some good reviews but be warned by the bad ones. If anything goes wrong it will be your mistake and they will not admit any liability or risk. They have lost an item of mine which they say must have been left behind - oh yes, nobody would have noticed one item in the middle of a garage would they? or they delivered it but I am unable to find it because of the mess in my garage - how dare they! Their so called inventory includes items that we do not and have never owned, (a lawn mower) and items that we personally took with us. They say that it all must have been a confusion with the notes that were taken during the quotation process. That is re-assuring as to their records and goods management and control. They refuse to provide a copy of the inventory to show all the items they believe that they did deliver. Remember, if anything goes wrong it will be your fault. Barry MacDonald is a very difficult man to deal with and he is always right. Having had nearly £15,000 of my money he refuses to pay out £120 on an item he has 'lost'.
My name should read Richardson...... . What can I say, this is the most professional company we have dealt with. The two Chris's ( I'm afraid I don't remember the names of their 2 colleagues) were absolutely amazing. What is normally a very stressful time was with the 4 of them plain sailing. I cannot recommend the company any higher Thank you so very much.
We had an amazing experience with the London Removal Company. They fitted us in despite our completion happening at very short notice. Karen and Barry did a great job organising everything and the team that packed us up and moved us were friendly, helpful and professional. They were quick to solve problems and did their best to make everything run smoothly. A genuine pleasure to work with.
The whole team were great from start to finish. Loaded and unloaded belongingings from our four bedroom house in not time and no stress. Would highly recommend for a professional, friendly and stress free move at a reasonable price. Thanks
Very bad company
These guys did a fantastic job with our move. They work at lightening speed, packing, loading and unloading the van. Karen and Barry were also great, answering our questions and arranging everything, all at a reasonable price too. Would highly recommend!
Right from Karen at the very start (and she was brilliant, reassuring and completely on top of things the whole way through - I already miss having her in my life) this was the easiest house move I’ve ever done - despite it being the biggest and most complex. The packing service the day before was a million times better than I would do myself, there was so much care. On the day of the move Billy and the team showed up at 8am, loaded the rest of my stuff, drove to another county and had it all unloaded and placed in the right rooms by midday. all with smiles, laughs and lots of care. I can’t fault anything about the experience. It was the easiest and least stressful part of the whole move. I would (and have) recommend them to everyone.
100 percent recommend. So professional and helpful. Can not thank Karen enough who was so wonderful to deal with 10+ stars 🌟 also delivery drivers were brilliant and helpful. Thank you so much.
Highly recommend!! Very professional team and made a potentially stressful situation very easy. Great service and would use again in the future!
It's good and efficient. The man, I forgot his name, helped to moved the boxes was very nice too.
Booked the LRC team for a removal, was advised that they would arrive between 8am - 9am, they arrived at 8am on the dot. SUPER IMPRESSED!!! 😳 The team were positive, worked well together and packed my four bed house and garage up in lightening speed, these guys moved like super heros, loved listening to Pablo sing while he worked and professionally managed the team. No damage was caused to my property or furniture. Now lets talk about Karen, the sweetheart of the company, this super special lady was incredibly informative and very reassuring, talking me through the whole process and patiently taking time to answer my questions. karen made me feel like a V. I. P from start to finish and was the reason why I made my decision to book. I paid a little over the odds but I would definitely do it again, remember the saying, we often get what we pay for, well let me tell you, this service was worth every penny. Thank you so much Karen and the LRC team of incredible 'SUPER HEROS'
Such a great team - I've used them twice in a month for various removals from the same property and they couldn't have been more efficient, or more friendly. All my belongings have arrived in one piece, and put exactly where requested. 10 / 10!
We just moved from E3 to N16 - Billy and Curtis were absolutely wonderful! They were incredibly professional, really efficient and organised, and super friendly. They made what could have been a very stressful experience go off without a hitch, and ensured that the the first day in our new home was easy and full of laughs. We should have known that everything would be great when Karen dealt with our initial enquiries so well - she was endlessly helpful and made the whole process seem much less daunting, making us feel completely in safe hands. Hopefully we'll be in our new home for a long while, but when we decide to move again we will absolutely use this company without hesitation. Karen, Billy, and Curtis are the best!
Moving house, no stress with Barry, Chris & Billy. Moved us fro Camden to Dartmoor in 2 Luton vans, efficiently & fun! Highly recommended, John
These guys made my moving experience that little bit hassle free. Really impressed with the service in terms of speed but mainly how cheerful and polite all the guys were. Definitely would use them again as the price was extremely reasonable. Highly recommended. Thanks to everyone at London Removal Company.
Very professional service and reasonably priced. They worked very hard and took all the stress out of moving - will recommend highly to friends and definitely use them again.
Barry and his team- Billy and the 2 Chris’s were fantastic from start to finish. London removals were consultative, reliable, down to earth and made what could have been very stressful move an enjoyable and hassle free experience. The guys worked incredibly hard on the 2 days we had them packing us up and moving to our new home. Couldn’t recommend more!
Great service. Billy and Chris done a great job, really helpful and amazingly quick! Would definitely recommend again.
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The London Removal Company is a reputable removal service based in London, specializing in local, national, and international moving solutions. The company provides a range of services, including domestic moving, office relocations, and man and van services, catering to both residential and commercial clients. Their experienced team is dedicated to ensuring that each move is executed smoothly and efficiently, regardless of the size or complexity. With a focus on customer satisfaction, The London Removal Company emphasizes reliability and professionalism. Their knowledgeable staff is equipped to handle various moving needs, from packing and storage solutions to international shipping. This makes them a suitable choice for individuals and businesses looking for comprehensive transportation and logistics services in London and beyond.
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