The iT Store

Took my dead MacBook laptop to these guys and they swapped it with another one. Very knowledgable and thorough, diagnosed the issues and found me an affordable solution. Great service, will go back for all my apple product problems from now on.

The staff were extremely helpful and polite and discussed the options with no hard sell. I bought a nearly new laptop which included a year's guarantee and saved myself several hundred pounds. They transferred all the data from my old laptop and spent time explaining how the new one works.

My partner and I attended the IT Store because my partner’s old IPhone 7 had stopped working and was not reparable therefore while at the store we both decided to upgrade our old phones to IPhone 11 a very knowledgable member of the team spent a long time solving the issues of retrieving the data from my partner’s old phone he was very helpful and patient in setting up our new mobile phones with us. Being of the older generation and not very tech savvy we were very pleased with the helpful and excellent service given.

Great customer service and extremely helpful! Would definitely recommend!

Excellent service, bought a very nearly new laptop and we are delighted with it. We then had a problem with our WiFi as printer would not connect to the laptop. So a member of staff about to the house and sorted it. I can’t speak too highly of them. I recommend them to anyone like me who prefers Apple products. Thank you to The iT Store.

Knowledgeable, helpful, and patient!

Good price - great value. Accidentally spilled cola on a small area of the keyboard on my MacBook Pro (2019), resulting in sticky keys. All cleaned now and working as it's supposed to.

Bought new iPhone 15. Staff in the store are all tech experts. No pushy sales talk. They carefully transferred all apps and data from existing phone onto the new one. Am confident from experience I can rely on them if any difficulties arise. None have. New phone operating perfectly.

Very efficient and easy to deal with.

The staff couldn't be more helpful, they put my mind at ease and looked for the best solution to the problem i bought them with the best price available, they were brilliant from beginning to end and i wouldn't go anywhere else other than the I.T. Store in Canterbury with an IT or phone problem again.

Fantastic! Quick chat, brought in the Mac and it was fixed over night. Super happy with all aspects.

Friendly advice, no technobabble and a quick and cheap solution to fixing an ancient MacBook. Will definitely use again.

They got my laptop back working with short notice, shorter deadline and at a reasonable price.

From the moment I entered the shop I was impressed. I'm am old geezer and not good with IT .. my iMac was painfully slow, but a few minutes analysing the problem and then leaving it at the shop for the afternoon was enough to leave me with a desktop that is now a pleasure to use. Fantastic service!

Our internet died on Friday morning and even though it was repaired, my MacBook Air refused to recognise me and I was still unable to log on. I called the iT Store who have previously saved me. They asked if I could go in to see them. We arrived a few hours later and they sorted it out within about five minutes. The relief! I would not have been able to fix it myself. I offered to pay but they refused. So helpful and friendly and positive! I can't imagine not having them around. Thank you!

Great service. I poppe in to see if they could repair my iPhone screen and in 30 mins it was done ✅