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HomeHome & GardenThe Company Store Reviews
The Company Store logo

The Company Store Reviews

4.266666666666667 out of 5 stars
4.266666666666667 out of 5 stars
4.3
|Great|60 reviews

Last reviewed 3 weeks ago

TrustScore

4.3
4.266666666666667 out of 5 stars
Great
5 out of 5 stars
42
4 out of 5 stars
7
3 out of 5 stars
2
2 out of 5 stars
3
1 out of 5 stars
6
60 reviews in total

Review summary

The Company Store generally receives positive feedback for its product quality and timely delivery. Many customers praise the beautiful and soft materials, such as the extraordinary sheets and cotton nightgowns, highlighting their comfort and aesthetic appeal. Reviewers appreciate the easy ordering process and quick shipping, often receiving their items as expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing cancellations or issues with product quality, such as unraveling fabric and insufficient pillow fill. Additionally, a few consumers express frustration with customer service and promotional offers. Overall, while many enjoy their purchases, concerns about order reliability and product consistency remain.

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Based on reviews, created with AI

See what reviewers are saying

Claire Bjelland
Claire BjellandFeatured

3 weeks ago

5 out of 5 stars

Beautiful pillow slips

Beautiful pillow slips. Love the restful shade of blue. Quick delivery, too.

Betsey F
Betsey FFeatured

3 weeks ago

2 out of 5 stars

Product was in stock when I ordered it

Product was in stock when I ordered it, but 9 days later they sent an email to me stating it was not available and order was cancelled. It reminded me of the old "bait and switch" sale items. When I... See more

Jackie Dayton
Jackie DaytonFeatured

0 months ago

5 out of 5 stars

These sheets are just extraordinary

These sheets are just extraordinary. They are so soft and dreamy and such a lovely blending of colors. Thank you for quality merchandise.

Colleen G.
Colleen G.Featured

0 months ago

4 out of 5 stars

Quite good discription of the yellow…

Quite good discription of the yellow gold bedspread. Ie 100 cotton, color the goldy, mustard yellow I was looking for. Mfg in India a +. Called customer service and was told the spread would fit j... See more

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G F Wonne
G F Wonne
1 reviews•New Reviewer
about 2 months ago
1 out of 5 stars

Ordered a mattress topper that looked nice online

Ordered a mattress topper and they shipped it in a box from China that arrived with so many rips and tears, I immediately called them to return it. They blamed UPS, that was a lie. I sent them pictures and had to use nearly a full roll of packing tape to then take it back to UPS. They then charged me $6.50 to return it! Never again will I order anything from this company. Avoid like the plague.

Helpful?
Michelle
Michelle
1 reviews•New Reviewer
about 2 months ago
5 out of 5 stars

Loved the product!

Loved the product! As shown online. Prompt service and delivery. Met expectations! Thank you

Helpful?
Chris Fien
Chris Fien
1 reviews•New Reviewer
about 2 months ago
1 out of 5 stars

Defective bathrobe

I reached out because a bathrobe I received began to pill and fray and unravel after following washing /drying instructions. I was told it was normal. Nothing normal about this for a $100+ bathrobe. Very disappointed. They sent me a return label . Now it’s up to me to found packaging for a Terry cloth bathrobe! Never use this company agin.

Helpful?
Jo Ann
Jo Ann
1 reviews•New Reviewer
about 2 months ago
5 out of 5 stars

Great selection & good quality!

Great selection & good quality!

Helpful?
George Reedy
George Reedy
1 reviews•New Reviewer
2 months ago
2 out of 5 stars

Hidden fees and horrible customer…

Hidden fees and horrible customer service, I'll be using Amazon from now on.

Helpful?
Robert Klein
Robert Klein
1 reviews•New Reviewer
2 months ago
5 out of 5 stars

Easy online access

Easy online access, items as described, and delivery on time. All 5 stars.

Helpful?
Healing Habits LLC
Healing Habits LLC
1 reviews•New Reviewer
2 months ago
4 out of 5 stars

That you have patterned California King…

That you have patterned California King fitted sheets independently! They seem of high quality.

Helpful?

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Holly OH
Holly OH
1 reviews•New Reviewer
2 months ago
5 out of 5 stars

Always quick turnaround time for great…

Always quick turnaround time for great quality merchandise! A little more expensive but products last a long time.

Helpful?
Andrea Viel
Andrea Viel
1 reviews•New Reviewer
2 months ago
5 out of 5 stars

I was very pleasantly surprised by the…Fabric Quality

I was very pleasantly surprised by the quality of the sateen pillowcases I had ordered. The fabric is soft and smooth and utterly delightful. I'm a bit of a sheet snob, and I will order again. My former favorite sheets now are no longer made or prohibitively expensive.

Helpful?
Karin
Karin
1 reviews•New Reviewer
2 months ago
5 out of 5 stars

After searching several other companies…

After searching several other companies I appreciated how easy it was to order from the Company Store. I also really appreciate being able to order a la carte and not be forced into buying shams we did not need! The bedspreads are exactly what I hoped for--cotton shell with fiberfill so they are soft, warm, and lightweight.

Helpful?
Peggy Hewitt
Peggy Hewitt
1 reviews•New Reviewer
2 months ago
5 out of 5 stars

Split order but Fast

Order was split as some items were back ordered. I expected this, but the ones in stock came much faster and I love them.

Helpful?
Lesly Davidson
Lesly Davidson
1 reviews•New Reviewer
2 months ago
5 out of 5 stars

Gorgeous duvet cover and shams

I really like the duvet cover and shams. Pretty color and nice texture.

Helpful?
Sharla Richards
Sharla Richards
1 reviews•New Reviewer
2 months ago
5 out of 5 stars

My order during a blizzard

It was quite the experience I ordered this during the ice storm and all mail was lost or stolen or very slow getting here, but the weight was worth it. I quilt a pillow shams remind me of a spring garden, very peaceful and tranquil of redecorated my bedroom with sage colors that complement my new bedding.

Helpful?
Teresa C.
Teresa C.
1 reviews•New Reviewer
2 months ago
4 out of 5 stars

Overcharge for sales mdse corrected by customer service

I ordered some sale merchandise and the order showed an addition discount. However, when I saw the confirmation copy I was charged the higher price. I called customer service and verified that the 40% discount was viable and reduced my total. First, a big thank you! I wore the pajamas last night and they are the cute “Kitty” pattern. Perfect fit and so comfortable! So, again, thank you!

Helpful?
Nancy
Nancy
1 reviews•New Reviewer
2 months ago
1 out of 5 stars

Double-charged & 8 month backorder without updates

I placed an order during their Black Friday sale and received an order confirmation telling me my item would arrive by November 30th. Two and a half months later, my item has still not arrived and I received no communications from the company informing me of an updated estimate or any acknowledgement at all that my order was delayed. When I reached out to inquire about this, I was informed my item would be on backorder until July (8 months after my original purchase) with no apology or acknowledgement of this being an absurd timeline. On top of this, after I reached out to customer service with this inquiry, a new charge appeared on my credit card from the company charging me for the same item I already paid for in November a second time. So the item is backordered for 8 months and they have double-charged my card.

Helpful?
customer
customer
1 reviews•New Reviewer
2 months ago
5 out of 5 stars

Quality Bed linens

Ordered flannel sheets for my daughter's dorm. They arrived quickly and she said they are beautiful and warm! We order most of our sheets from Company Store and enjoy the quality and prices are fair.

Helpful?
Joe Carabello
Joe Carabello
1 reviews•New Reviewer
3 months ago
5 out of 5 stars

The Place For Bedding

Ease of ordering. Fast delivery. Quality product.

Helpful?
Rip Woodin
Rip Woodin
1 reviews•New Reviewer
3 months ago
5 out of 5 stars

Haven’t opened the sheets yet

Haven’t opened the sheets yet, but they look right. I’m not sure I got all the discounts offered; some 30% some 40% plus I was a previous customer so it was mildly confusing.

Helpful?
Jeannine
Jeannine
1 reviews•New Reviewer
3 months ago
5 out of 5 stars

Fit is good and comfortable. Quality fabric.

Delivery arrived 1 day past expected delivery date. Merchandise was carefully wrapped and in new condition. Fit was good. Fabric is comfortable. Great choice for cold weather.

Helpful?
Peggy Sheehan
Peggy Sheehan
1 reviews•New Reviewer
3 months ago
4 out of 5 stars

How to get it puffier

The mid weight comforter is well constructed but it hasn't fluffed up very much since I unpacked it. ??

Helpful?
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About The Company Store

The Company Store is a well-established retailer in the Home & Garden category, specializing in high-quality bedding and bath products. Founded in 1911, the company offers a diverse range of luxurious items, including sheets, quilts, duvet covers, comforters, plush bath towels, and loungewear. Their product lineup caters to customers seeking comfort and style in home essentials, making it suitable for families, individuals, and anyone looking to enhance their living spaces. With a focus on premium materials and craftsmanship, The Company Store provides products designed to meet the needs of various customers, from those seeking cozy bedding solutions to parents shopping for kids and baby items. The company frequently offers promotions, including sitewide discounts, making it accessible for consumers looking to invest in quality home textiles and loungewear. For more information, visit their website at thecompanystore.com.

Company information

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Category

Home & Garden

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