The Company Store Reviews

Ordered a mattress topper and they shipped it in a box from China that arrived with so many rips and tears, I immediately called them to return it. They blamed UPS, that was a lie. I sent them pictures and had to use nearly a full roll of packing tape to then take it back to UPS. They then charged me $6.50 to return it! Never again will I order anything from this company. Avoid like the plague.

Loved the product! As shown online. Prompt service and delivery. Met expectations! Thank you

I reached out because a bathrobe I received began to pill and fray and unravel after following washing /drying instructions. I was told it was normal. Nothing normal about this for a $100+ bathrobe. Very disappointed. They sent me a return label . Now it’s up to me to found packaging for a Terry cloth bathrobe! Never use this company agin.

Great selection & good quality!

Hidden fees and horrible customer service, I'll be using Amazon from now on.

Easy online access, items as described, and delivery on time. All 5 stars.

That you have patterned California King fitted sheets independently! They seem of high quality.

Always quick turnaround time for great quality merchandise! A little more expensive but products last a long time.

I was very pleasantly surprised by the quality of the sateen pillowcases I had ordered. The fabric is soft and smooth and utterly delightful. I'm a bit of a sheet snob, and I will order again. My former favorite sheets now are no longer made or prohibitively expensive.

After searching several other companies I appreciated how easy it was to order from the Company Store. I also really appreciate being able to order a la carte and not be forced into buying shams we did not need! The bedspreads are exactly what I hoped for--cotton shell with fiberfill so they are soft, warm, and lightweight.

Order was split as some items were back ordered. I expected this, but the ones in stock came much faster and I love them.

I really like the duvet cover and shams. Pretty color and nice texture.

It was quite the experience I ordered this during the ice storm and all mail was lost or stolen or very slow getting here, but the weight was worth it. I quilt a pillow shams remind me of a spring garden, very peaceful and tranquil of redecorated my bedroom with sage colors that complement my new bedding.

I ordered some sale merchandise and the order showed an addition discount. However, when I saw the confirmation copy I was charged the higher price. I called customer service and verified that the 40% discount was viable and reduced my total. First, a big thank you! I wore the pajamas last night and they are the cute “Kitty” pattern. Perfect fit and so comfortable! So, again, thank you!

I placed an order during their Black Friday sale and received an order confirmation telling me my item would arrive by November 30th. Two and a half months later, my item has still not arrived and I received no communications from the company informing me of an updated estimate or any acknowledgement at all that my order was delayed. When I reached out to inquire about this, I was informed my item would be on backorder until July (8 months after my original purchase) with no apology or acknowledgement of this being an absurd timeline. On top of this, after I reached out to customer service with this inquiry, a new charge appeared on my credit card from the company charging me for the same item I already paid for in November a second time. So the item is backordered for 8 months and they have double-charged my card.

Ordered flannel sheets for my daughter's dorm. They arrived quickly and she said they are beautiful and warm! We order most of our sheets from Company Store and enjoy the quality and prices are fair.

Ease of ordering. Fast delivery. Quality product.

Haven’t opened the sheets yet, but they look right. I’m not sure I got all the discounts offered; some 30% some 40% plus I was a previous customer so it was mildly confusing.

Delivery arrived 1 day past expected delivery date. Merchandise was carefully wrapped and in new condition. Fit was good. Fabric is comfortable. Great choice for cold weather.

The mid weight comforter is well constructed but it hasn't fluffed up very much since I unpacked it. ??