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BB Company Reviews

4.083333333333333 out of 5 stars
4.083333333333333 out of 5 stars
4.1
|Great|60 reviews

TrustScore

4.1
4.083333333333333 out of 5 stars
Great
5 out of 5 stars
43
4 out of 5 stars
4
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
12
60 reviews in total

Review summary

BB Company receives a generally positive reception from consumers, with many praising its customer service and product effectiveness. Reviewers highlight the quick delivery of products and the helpfulness of the staff, noting that issues are often resolved promptly. Customers express satisfaction with specific products like Provitalize and Radiancy, citing improvements in health and well-being. However, there are significant complaints regarding order fulfillment, with some customers reporting undelivered items and difficulties in obtaining refunds. A few reviews mention concerns about product authenticity and the challenges of canceling subscriptions. Despite these issues, the overall sentiment leans positive, reflecting a strong customer base that values the company's offerings and support.

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Based on reviews, created with AI

See what reviewers are saying

Annegrethe Nielsen
Annegrethe NielsenFeatured

A week ago

1 out of 5 stars

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Ian Stonehouse
Ian StonehouseFeatured

3 weeks ago

5 out of 5 stars

I have had a reduction in mood swings…

I have had a reduction in mood swings and hot flushes. So a positive start to my journey.

Vi M.
Vi M.Featured

3 weeks ago

1 out of 5 stars

Radiancy (online)

I thought this product was a cream & when it came it was a supplement! I sent it back for a refund & my postal charges on December 17th, 2025. The product was delivered back to them on January 8th, 20... See more

LISIANNE
LISIANNEFeatured

3 weeks ago

5 out of 5 stars

BB Company was very helpful

BB Company was very helpful and understanding when i had to request a refund due to not being able to take their product. If things change in the future i will definitely keep them in mind. Thankyou f... See more

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monica martofel Monica
monica martofel Monica
1 reviews
6 months ago
5 out of 5 stars

Can't believe how I'm feeling

Started Provitalize approximately 5 weeks ago, did not expect it to work so fast. Haven't been able to go to the gym for over a year, due to severe knee pain. Started feeling better but wasn't sure if it was going to last, but I was able to attend gym classes this week. And besides hardly any knee pain, I realized I felt more alert and enthusiastic about going. At 73, this is amazing. I hope this isn't my imagination playing tricks on me, but I'll take it.

Helpful?
Connie Smith
Connie Smith
1 reviews
6 months ago
1 out of 5 stars

Beware

I got these products to help with digestion but even after decreasing the daily dose, after 30 days my digestion got worse. After reading more reviews I am convinced this is another scamming company because if you subscribe you cannot get a refund for unused product like other reputable companies offer. I usually don’t do the subscription to test products first but made the mistake this time. So not only is my gut worse but I also have four full bottles of product and money wasted. Their excuse is just that they have this policy and no exceptions. So buyer beware.

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Don't wait, stop being skeptical, order your bottle today.

I began taking Provitalize in November 2024. Until then, I was sure my hip joint/flexor tightness and complete achiness was just me. I then saw a video explaining my exact pain. Did my ingredient research, and bought a bottle. Nine months in, and I am here to say, I will continue taking this product! No more hating to get out of bed, no more aspirin to try to get relief to get to sleep, I can run up stairs again with ease. Also, I am 65 and a real person.

Helpful?
customer
customer
1 reviews
6 months ago
1 out of 5 stars

Poor customer service

I tried Radiancy but after sticking with it for 10 days, I had increasingly worse GI issues. I knew this was a possibility for me because I don't always tolerate probiotics well but I wanted to try the product because of the touted benefits. I am not giving them a 1-star rating for Radiancy, necessarily, as it may work well for some women. I am, however, unhappy with BB Company's customer service. When I explained my issues with the product and asked for a refund, the customer service person I was messaging aggressively tried to push the product, telling me I needed to give it more time (6-8 weeks) and back down on the dosage. I had only worked up to 2 pills, instead of 4 at that time. When I said that I couldn't tolerate 6-8 weeks of the gut issues I was experiencing on the product, I was then told my issues were probably due to a "poor diet". As someone who takes her health very seriously and eats clean (gluten-free, dairy-free, limited sugar intake, and mostly whole foods), this was very insulting. As soon as I stopped taking Radiancy, my gut health went back to normal. I suggest the company stand by their money-back guarantee without harassing customers and trying to tell them "you're doing it wrong". I will not be ordering from this company again.

Helpful?
Gayatri Krishna
Gayatri Krishna
1 reviews
6 months ago
5 out of 5 stars

Excellent customer service!

I've found the customer service at BB Company excellent at every interaction that I've had with them. Queries are responded to very promptly and practical solutions offered, all of which have helped make me a happy customer!

Helpful?
Deborah
Deborah
1 reviews
6 months ago
5 out of 5 stars

Previtalize and Provitalize both Amazing

I tried both pre and provitalize after many months of procrastinating because everything I've tried didn't work but.... to my surprise this combo worked. I'm way past menopause and still have so many hot flashes, night sweats, hip pain that wakes me up every night! After just abwerk of both my hip pain stopped and hot flashes decreased to almost gone. After the first month I went to using only provitalize but I can say using both is absolutely the best choice.

Helpful?
Elaine Herda
Elaine Herda
1 reviews
6 months ago
5 out of 5 stars

Need for Effective Troubleshooting Strategy

Mail order business requires an effective strategy for troubleshooting orders that are not delivered to the correct address. I was dismayed when the first step in your troubleshooting was a request for an alternate delivery address. This was not an option it was the only thing I was given to troubleshoot. My residence has locked mailboxes & package boxes accessible only to postal workers & the resident. An alternative address (if I had one) would likely NOT have been safer! I am retired, single, have one residence & no local family. I felt panicked at having spent over$100.00 on missing product & a totally ineffective troubleshooting strategy on your part. I highly recommend using this as only 1 option & offering customers an another option as a first step in your troubleshooting process. Effective troubleshooting is critical to the success of mail order business. No matter how good your product is, if you can’t get it to customers, you will fail. You have a good product. That said, the quick response of your team is the only reason I provided a high rating.

Helpful?

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Customer
Customer
1 reviews
6 months ago
5 out of 5 stars

Believe the Reviews

I read the reviews of Provitalize regarding joint relief. I purchased the Menokit Bundle, and I have been amazed at the results. My knee pain had been so bad, I was days away from a scheduled cortizone injection when I started the supplements. Literally two days in my knees felt better and I was walking normally and painlessly; the pain in my hips was non-existent. Several weeks in, and I have more movement and less pain than I've had in years. I couldn't be more grateful, and I will continue to be a loyal customer.

Helpful?
Julie Dowling🇦🇺
Julie Dowling🇦🇺
1 reviews
6 months ago
5 out of 5 stars

Amazing customer service!!

I recently purchased Provitalize and was so excited to begin taking them as I knew I had finally found the answer to a pain free life, but sadly after only a few days of taking them, due to the strong medication I take, I was advised by my GP to cease with it, I contacted Jane from customer service explaining everything and there was absolutely no questions asked just reassurance that a refund would be debited directly into my bank account, her email back to me was nothing but respectful and lovely!! If there comes a time in the future that I would be able to recommence back on this supplement, I will have absolutely no hesitation in purchasing from them again!! From my experience they are wonderful!!

Helpful?
Marinela Garza-Ponce
Marinela Garza-Ponce
1 reviews
6 months ago
5 out of 5 stars

BEYOND AMAZING COMPANY , THE BB COMPANY !

THE BB COMPANY IS TRULY AN AMAZING COMPANY . EXTREMELY PROFESSIONAL AND GREAT CUSTOMER SERVICE . I have been on the Provitalize since approx time of covid in March 2020. I NEVER Want to be WITHOUT THIS PRODUCT . It does help me so much as far as abdominal bloating much decreased and also my hips do NOT ache when I take this product . I am so glad I was inspired to try this product as per the reviews . I can now JOIN the rest of customers who have had a "VERY POSITIVE EXPERIENCE " IN USING PROVITALIZE and am truly blessed with the benefits . Thanks so much !! to the BB Company

Helpful?
Elizabeth Weiden-Philipbar
Elizabeth Weiden-Philipbar
1 reviews
6 months ago
5 out of 5 stars

Customer service does a fantastic job…

Customer service does a fantastic job getting back to inquires quickly. They were very helpful with my issue and need to postpone deliveries for a few months. Very happy customer here!

Helpful?
Summerhill Glass Studio
Summerhill Glass Studio
1 reviews
6 months ago
5 out of 5 stars

The product is worth trying!!

While I will admit to be very skeptical about Provitalize, after reading the reviews, decided, why not? Let's give it a try. After the first week taking only 1 capsule per day I found that there was less pain in my hips overnight..... interesting.... I am now in my 5th week, taking about 50% less pain medication. I still have tough days, (mostly when I overdo it) but they are getting less and less. And bonus!!!!, I am down a couple of pounds as well. This last weekend was the best yet, and I am really looking forward to continued improvement. Do not give up, keep going, I have ordered enough to last me another 4 months. Will keep you updated.

Helpful?
Amy Billings
Amy Billings
1 reviews
6 months ago
5 out of 5 stars

Speedy Customer Service

I needed to update my email address and the customer service team was so helpful and my issue was handled in a very timely manner. Excellent customer service!

Helpful?
C. Anderson
C. Anderson
1 reviews
6 months ago
5 out of 5 stars

I ordered the products and when I…

I ordered the products and when I received them in the mail I realized that with my medication it wouldn’t be safe for me to take them together. I contacted customer support (Jane) She understood my situation And immediately processed a full refund back to my credit card. She told me that I could gift the products to someone of my choice. Thank you very much Jane for refunding my money back to my card. Sincerely, C. Anderson

Helpful?
Ruth
Ruth
1 reviews
6 months ago
5 out of 5 stars

Great service

I purchased the product with high hopes it would help me, however, it was not to be because of my other medications that I have to take. BB Company though were very understanding. Quick to respond to my query and wonderful to deal with.

Helpful?
Kimberly Baughman
Kimberly Baughman
1 reviews
7 months ago
5 out of 5 stars

Great customer service

Great customer service! So fast and helpful!

Helpful?
Ti
Ti
1 reviews
7 months ago
5 out of 5 stars

Scarlet was FANTASTIC

Scarlet was quick, prompt and pleasant in assisting me with my request. I appreciate that my time was treated as valuable. FANTASTIC EXPERIENCE TODAY! THANK YOU!!!

Helpful?
Peggy M.
Peggy M.
1 reviews
7 months ago
5 out of 5 stars

I am a major skeptic but THIS REALLY WORKS!

I’ve been taking the Slim Gut Bundle for a week and a half. I am already feeling and seeing the results. My sugar cravings are practically non-existent, my appetite has decreased, and I’ve already lost two pounds. My hot flashes are diminishing also. I cannot wait to reap the full benefits of taking this for a few months. Great product! I highly recommend.

Helpful?
Cathy Letalien
Cathy Letalien
1 reviews
7 months ago
5 out of 5 stars

I had a package / order go missing from…

I had a package / order go missing from my mailbox and contacted BB company support. They immediately replied and sent me a replacement order at no additional charge. They never made me contact the carrier and extremely understanding and caring. I had a great experience with this company and highly recommend them.

Helpful?
Heidi
Heidi
1 reviews
7 months ago
5 out of 5 stars

Excellent customer service experience…

Excellent customer service experience with this company! Their team was responsive, knowledgeable, and genuinely committed to helping me. Every interaction felt personal and professional. Highly recommend!

Helpful?
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About BB Company

CrowdTrust is a review platform designed to help consumers make informed decisions by sharing and accessing genuine customer feedback. The platform provides a space for users to leave reviews and ratings for various products and services, facilitating transparency and trust in the marketplace. By leveraging user-generated content, CrowdTrust aims to connect potential buyers with reliable information, enhancing the overall shopping experience. The company targets a wide range of customers, including individual consumers seeking insights into products before making purchases, as well as businesses looking to build their reputation through verified reviews. By focusing on the utilities and energy sector, CrowdTrust offers valuable insights into companies within this category, helping users navigate their options and choose providers that best meet their needs.

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