The Travel Franchise Reviews

I want to offer a very balanced review and will start with the positives as there are definitely some. The support team is great, very responsive , helpful and is honestly the best thing about the organisation. My BDM is also lovely albeit it very stretched. I consider myself a fairly intelligent, rational person who although did my research has been mislead about the franchise. The two most worrying aspects are price parity and commission structures. Both of these are so very different from initial discussions. The initial financial claims made I think were very inaccurate and have made me feel very very mislead . This has left me feeling foolish and sad as I was so excited about this opportunity. There is a huge drive for new consultants but the owners perhaps need to reassess and give the people who have joined help and support. There are most definitely consultants who are making a profitable business but be aware this takes time, contacts and a huge effort. You need to be a self starter who can do everything for yourself. Take the original sales pitch with a pinch or salt and be aware that you will often not be able to match prices without using a chunk of your commission. plus factor in a lot of hidden charges . I would end by saying although the franchise hasn't been what I expected I am going to continue my with it and this is by no means a reflection of the franchisees . i have found everyone to be very professional. if you have booked a holiday with them rest assured you will be well looked after.

We were looking forward to this training week to get started and wasn't disappointed. It was great and pitched at a level where it ticked all the boxes for people like us that have travel experience and also to the candidates that are new to the industry. Fun packed itinerary, very informative and gives you the tools to get started. Well done to all all the trainers for making it engaging - let's get started

I've just finished the training week and my head is buzzing! But all in a positive way. The information given is incredible and its left me with no doubt that I am going to have amazing support on this journey. The presenters of the training really know their stuff and delivered it all professionally and light-heartedly which helped the week glide by. its a surreal feeling to think that 2 hours ago I wasn't a travel consultant and now I am. Thank you so much NJT team

Had a wonderful week mind was frazzled by the end but fully understand and appreciate it’s marathon not a sprint . Thank you

Extremely knowledgeable training staff and easy to follow processes and systems. The rest is down to me, so we'll see how it goes.

Everyone was great. The week went past really quickly and there was a lot to take in with no prior knowledge in the industry. Now is the real test to see if it pays off!

Excellent training from the team covering all aspects of travel we will need to start our travel business.

I’m just about to complete training for Not Just Travel. The experience has been really informative, lighthearted in places and very well structured. I would recommend this to anyone looking to get into a franchise business that is not just affordable in comparison to many others but also offering the best experiences one can to a client base. I’ve also met and spoken to both cofounders of the business. It’s not often you get that in my experience, I truly wonderful start.

Great training, I felt that online was a greta option due to travel. I enjoyed the training and as an educator I felt that it was informative.

Brilliant!

On my last day of training. Scared but excited too. I feel like I will definitely be well supported. The training is very well presented by all the trainers.

Really great training by NJT help you feel more confident in your new venture, knowing you have a really knowledgeable team behind you once your training is completed. Not just left to your own devices with no one to turn too if you need help. I personally prefer physical training rather than it being online over video meeting platforms but it still works in this scenario. The only criticism I would have is that not all potential costs of the business are transparent before buying into the franchise, I fully understand that there is too much info behind some of these potential costs to give it all out before hand. Please don't let this put you off I'm sure someone will be happy to explain more if you call. Examples of this are credit card fees would come out of your commission and if you wanted to escalate a complaint that you could no longer deal with NJT ask for a £250 admin fee.

For me the continued training and support received is what makes it stand apart from the rest. I have been with the company for 2 years and have just returned from the Elite Retreat in Jamaica with 30 other amazing Travel Consultants. It was an incredible week crammed full of business development sessions, further training, the opportunity to have 1-2-1s with the management team and time to get to know some our suppliers in a (very tropical) face to face situation! Also plenty of time to explore the hotel, the island and get a real destination experience to share with my customers. What an amazing week with my NJT family!

Great 5 Day Intensive Training completed by a fantastic team at The Travel Franchise / Not Just Travel. Structured, detailed and informative. Looking forward to further on the ground training with suppliers and BDMs. Thanks

The training was very informative and interesting with great interaction. Lots of useful tips from the trainers too which I hope to implement.

Knowledgeable people with a wealth of experience in travel. A supportive environment to learn and develop.

Great training by NJT. Everyone was so lovely, felt like a big family. Lots of information to put into practice but also plenty of support to run alongside, you are allocated a personal BDM on completion. I would have enjoyed it even more face-to-face but understand the cost implications for people and new ways of working. Looking forward to the journey I've just embarked on!

Fantastic week of training with the NJT Academy Team and fellow Travel Consultants all starting on our new ventures! Big thanks to Deb, Donna, Paula and Toni for sharing their wealth of travel industry experience. Such a brilliant insight, thought-provoking - I've learnt so much! Very excited to progress my new business adventure. Thanks again, Amy

Very extensive group training. Lots of helpful information and knowledgeable people leading the course. Everyone you speak to have great motivation and positivity about the business and your success.

A fantastic week of training to start me off in my new venture. The academy team are engaging and understanding while still delivering a first class experience. Their knowledge is excellent - but they are happy to admit if they need to take something offline to check. Massive thanks to Deb, Toni, Donna, Paula and all of the guest presenters this week! Ben