The Neat Company

LIza did a great job fixing my issue with a scan error message. I am back up and using Neat!

Locked account password reset

Liza C was very helpful on my Case # 00514198. Quickly and efficiently helped to resolve the program issue I was having

Liza C. did a great job helping me access my documents in Neat. I did the online chat, which was quick and took very little time. She was helpful, professional, and most importantly, she solved my problem! Thanks, Liza C.

Liza C. was very helpful following through with what she said she was going to do. Very efficient and courteous.

Liza was extremely helpful and was able to solve my problem in a few minutes

Chat response was fast and clear, and problem resolved successfully.

Lisa C. was very good. Understood my issue and quickly help me resolve the problem. Also, great follow-up and review of the resolve.

Liza was very helpful

Sleight communication problem, but was very,very satisfied with the fix.

Liza was the most patient, caring & kind and Professional Tech I have ever worked with! Merging my 15 years of data from my computer hard drive to my new Neat account online was not a task for the faint at heart! She very carefully checked and rechecked to confirm that every single file and entry was correctly transferred to my Neat cloud account. Thank you Neat for hiring superior quality customer service technicians. And, thank you Liza for carefully walking me through the merging process and helping me get started on scanning into my new cloud account!!!

your professionism

The tech i chatted with Liza was very knowledgable and was able to quickly answer by questions

the agent Liza who was extremely helpfull during the whole process.barbara

Well done Liza

Liza was professional and paid extensive attention to details. She was clear, concise and comprehensive in her communications with me. Most importantly she got my scanner working and working properly.