Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Very feint indicator lines.

Very feint indicator lines.

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Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

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Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

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P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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Company details

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All reviews

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Showing 731 - 740 of 996 reviews
P

TestnGo

TestnGo, Easy to order paid for fast delivery, however PO got muddled arrive late today Thank you

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LS

Test result

I was worried for my test results so i decided to contact customer support live chat. Luckily i was put through to Azeem who helped me immensely and told me step by step what to do. He replied quickly and was overall amazing in helping me.

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KS

Simple and quick.

Simple to order, efficient service, fast delivery. Cheaper too.

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P

Very quick and efficient

Very quick and efficient Thank you

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A

Tracked delivery

Order came fast and in a plastic envelope totally anonymous, hiding the content. Price lower than any other online pharmacy for the same product.

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SK

Delivery not as stated on website

Ordered on Sunday and received on Wednesday clearly over the 48 hour delivery period as stated on their website

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PH

It did what it said

You said it would be here at a certain time and day and it was. Thank you

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AL

Dodgy Company

Test booked and paid for. Kit arrived. No video call appointment & no way to get in touch with the company. They are ignoring texts & emails & there is no telephone number. A very dodgy, unreliable company. Not even worth one star. We have been badly let down & left in the lurch

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VW

Ordered and delivered on time as…

Ordered and delivered on time as stated, no problems.

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