Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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Very feint indicator lines.

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Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

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Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

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P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

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Showing 691 - 700 of 996 reviews
SR

Very unhappy. Order never received and no refund…

Order never received and no refund given because they said I inputted( sic) the addresss wrongly. In fact the address was correct including postcode but the town snd county had been transposed , presumably because of their strange form which asked for address then town but no box for county……..

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MD

Good service - recommend!

Plenty of options re amounts to choose from, very good price and quick delivery service.

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DB

Good service

Ordered on the Tuesday came Thursday as they said, had no problems with ordering, these were used for home use only, so can not comment on the fit to fly certificate, but would use again

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JS

Ordered a home pcr test received a…

Ordered a home pcr test received a rapid antigen test and nearly sabotaged my holiday, luckily I managed to get a test done at the airport

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JS

It's not next day delivery

Second time I have used the service and second time I have paid for postage quoted to be next day and it hasn't arrived next day. The website makes a big thing about it being next day delivery and I ordered in plenty of time according to the counter on the site.

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NJ

Late delivery!

Test arrived too late. Delivery date was supposed to be two days before holiday but arrived 3 days into the holiday, thank goodness I didn’t rely on this!

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KJ

Ordered test kits on Monday

Ordered test kits on Monday with testngo they stated that order would arrive on 48 hour delivery. They advised that test kits would arrive on Wednesday. order never arrived Wednesday then royal mail advised that order would now arrive after 3.oopm Thursday???? so advised testngo about this plus other concerns. they replied with stock answer "your order WILL be delivered on Wednesday " so anyway Wednesday came and went! Thursday afternoon at 1.00pm still no delivery and we now have to leave for our holiday and no test kits. So we now have 2 days to find alternative and testngo wont even give you a phone no. To call them on in an emergency disgraceful!! We've lost over £50. With testngo And still unsure if we'll get on our cruise. DONT USE THIS COMPANY. They have no concern for customers whatsoever 😤😤😤

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JW

Great

Great, delivery on time. Would use again.

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MA

Items did not arrive at the time they…

Items did not arrive at the time they were supposed to. In fact , haven’t arrived yet!!

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