Very feint indicator lines.
Very feint indicator lines.
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3.7
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Kit delivered too late
I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.
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DO NOT USE
DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.
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Easy to order
Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be
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Company details
Information provided by various external sources
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Contact info
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Website
testngo.co.uk
All reviews
1,000 total • Write a review
Showing 701 - 710 of 996 reviews
Cg
It was fine
It was fine Understanding was made with the deliverer and the pack was put on the ground for me to pick up when I could safely open the door
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CH
You are a rip off
You are a rip off , cos Turkey don’t even check your Covid status !!! Can I have a refund please ?
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aC
Discreet packaging with everything I…
Discreet packaging with everything I need not taking the test for another couple of weeks till I get ready to go on holidays so far so good
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JB
Did the job with a slight delay
Ordered 2 fit 2 fly antigen tests and received them within days. I paid for express results to receive the certificates within 6 hours to avoid anxiety. When I did the tests and sent the images off, the certificates did not come back for 8.5 hours. This was fine as we didn’t fly until the morning however I began to think this website was a scam as the people I spoke to kept telling me ‘5minutes’ ‘your results will be there in 20minutes’ Obviously hearing this constantly and waiting another 2.5 hours caused massive anxiety. Wasn’t worth paying the extra for express results.
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MM
I paid for a 24 hour delivery but I…
I paid for a 24 hour delivery but I received it in 48 hours. I asked for the postage to be refunded but it wasn’t. I realise it wasn’t a significant amount of money but that isn’t the point. It’s about customer service and getting what you pay for!
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IH
Products arrived in good order
Products arrived in good order. Need to order more
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EJ
Delivery delay
No problem with the actual ordering, however paid for 24 hour delivery but delayed with Royal Mail so didn't get for 48 hours.
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