My Experience with Test IO – Lack of Transparency and Appreciation
After more than a month of working on Test IO, I feel deeply disappointed with how the platform operates. I spent countless hours searching for and reporting bugs with dedication, but most were rejected without any explanation or constructive feedback. This lack of transparency makes it nearly impossible to learn or improve. During the last week alone, five bug reports that were initially accepted were later rejected, again without any communication or reason. As a result, I was removed from all available tests without warning. When I contacted support, I was told it was due to my quality score (34%). But if quality is so critical, testers should be notified when their score drops or when the situation becomes critical — especially if there’s a risk of losing access to tasks. It's unfair to be silently penalized without any chance to respond or improve. After all my effort, I was paid only $29 for one month of work, and even that amount hasn’t been paid yet, although it shows as "open schedule." I started this journey with motivation and a genuine interest in learning, but I was left feeling completely disregarded. I truly hope that Test IO improves its transparency, communication, and the way it treats its testers, because right now, it feels like you're just a number rather than a valued contributor.
