Is TBO Bank a legitimate company?
TBO Bank has received a significant number of reviews, with an overall low rating indicating mixed customer experiences. Many reviews reflect concerns about high interest rates and unclear loan terms.

TBO Bank is a community-focused financial institution based in Orrick, Missouri, dedicated to providing a range of banking services to individuals and families. The company emphasizes building long-term relationships with its customers, reflecting the values of hometown banking while expanding its reach to a broader audience. TBO Bank offers various financial resources, including financial calculators and educational content to assist customers in making informed financial decisions. Targeting a diverse clientele, TBO Bank provides services such as personal banking, savings accounts, and specialized loans, including the Veterans Closing Cost Loan designed to support veterans in securing their dream homes. By prioritizing accessibility and customer support, TBO Bank aims to empower its customers to achieve their financial goals with confidence.
TBO Bank receives mixed reviews from customers, with a notable split between positive and negative experiences. Many reviewers appreciate the ease and speed of obtaining loans, highlighting that the process is quick and accessible, especially for those with bad credit.
However, a significant number of complaints focus on the high interest rates and perceived predatory lending practices. Consumers express frustration over loans that seem to increase rather than decrease despite regular payments, with some claiming that a large portion of their payments goes toward interest rather than principal. While some customers find the service satisfactory and efficient, others warn potential borrowers to be cautious due to the financial implications of the loans. Overall, TBO Bank garners a sentiment that leans toward caution, particularly regarding its loan terms.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 60 | 100% | -1.8 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 1 |
| Mar 25 | 4.3 | 38 |
| Apr 25 | 3.7 | 6 |
| May 25 | 3.7 | 3 |
| Jun 25 | 2.0 | 4 |
| Jul 25 | 1.6 | 5 |
| Aug 25 | 1.0 | 1 |
| Sep 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“For everybody complaining about high interest rates obviously you cant qualify for a regular lower interest rate on...”
“If I could leave NO stars, I would”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | −43% | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: TBO Bank is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 4.5).
60 reviews of TBO Bank. Filter by what matters to you.
Over a year ago
This bank has got to be doing illegal practices. I got a $1700 loan. They’ve been taking about $500/month out of my checking account for over 6 months, and my loan balance went UP! Yes, they’ll lo... See more
Over a year ago
Iam never borrowing from anyone except this guys ,five star service,you get your money fast, refinance yup a little high but just pay fast you won't pay so much interest I Love them period.
Over a year ago
If I could leave NO stars, I would!! Their interest rates are criminal. I've paid off this loan and haven't touched the principal. DO NOT get a loan with this company!!!!
Over a year ago
Unfortunately this bank is ridiculous my daughter pulled out a loan for 2,500 has made all payments on time and instead of it going down it goes back up wtf is going on she’s already paid 2,500 back t... See more
Quick answers to the questions people ask most.
TBO Bank has received a significant number of reviews, with an overall low rating indicating mixed customer experiences. Many reviews reflect concerns about high interest rates and unclear loan terms.
While there are many verified reviews on TBO Bank, some customers express feelings of being misled or treated unfairly, particularly regarding loan terms and repayment amounts. It's essential to read customer feedback carefully.
TBO Bank primarily offers personal loans, including options for individuals with poor credit. However, some customers have reported dissatisfaction with the terms and conditions associated with these loans.
TBO Bank typically requires automatic bank withdrawals for loan payments, which some customers have found problematic in terms of frequency and amount, leading to frustration.
Customers can usually reach TBO Bank through their website or customer service hotline, but some reviews suggest challenges in getting timely support or resolution for issues.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 67% of recent reviews are 4–5★ and 32% are 1–2★.
This bank has got to be doing illegal practices. I got a $1700 loan. They’ve been taking about $500/month out of my checking account for over 6 months, and my loan balance went UP! Yes, they’ll loan you $1,700 but you’ll end up paying them almost $20,000 in interest. This is definitely predatory lending. I’m having an attorney research TBO (formerly Atlas), review their loan practices and the legality of them under U.S. laws. I see a huge class action lawsuit coming their way.
If I could leave NO stars, I would!! Their interest rates are criminal. I've paid off this loan and haven't touched the principal. DO NOT get a loan with this company!!!!
Iam never borrowing from anyone except this guys ,five star service,you get your money fast, refinance yup a little high but just pay fast you won't pay so much interest I Love them period.
Unfortunately this bank is ridiculous my daughter pulled out a loan for 2,500 has made all payments on time and instead of it going down it goes back up wtf is going on she’s already paid 2,500 back taking out 440 a month makes additional payments cause she wants this paid off and it’s not going nowhere at all
For everybody complaining about high interest rates obviously you cant qualify for a regular lower interest rate on other lenders For me TBO is much lower rate than other bad credit sites and the loans are very transparent
I took out a $2,600 loan with Atlas Credit (now TBO Bank) and have already paid over $2,088, yet only $150 has been applied to principal. The rest went entirely to interest. When I asked for a hardship-based resolution, TBO repeatedly sent misleading settlement offers, falsely claiming they were waiving interest — even though I had already paid over $1,900 in interest. I submitted formal complaints to the CFPB and BBB after TBO refused to acknowledge the overpayment or offer a reasonable solution. Their "offers" were predatory and ignored the financial hardship I disclosed. I revoked ACH authorization and will not make another payment unless they provide a fair resolution. I strongly caution others to read all terms carefully and document everything. This experience has been frustrating and exploitative. I urge TBO to review this case honestly and act in good faith.
Got offer for a $1400 loan that I was approved for. They expected me to pay $400 a month for over a year. Ending up paying back $11000??? For a $1,400 loan? No thanks you
I was desperate for a financial relief, I looked for help on personal loans and I found this bank, I was approved for the amount desired but I didn’t know until the the end that the loan cost 110% interest which is way too high! I wish it would be government control and regulation on that because it is taking of vantage of the consumer and it is a secured loan on your bank account, no matter what they getting their money and risking someone going hungry as a result!
In a tough time and received an offer in the mail...(I know there's better ways to borrow money) but I decided to apply for the loan, I borrowed 2600, couldn't find anything on the APR % until after I completed the process, long story short paying the weekly amount of loan until it's paid off will cost me over 9500, over 200%apr....STAY AWAY FROM THIS PLACE
If there were negative stars, that would be closer to the review they earned. Literally the WORST of the worst! No processes in place to avoid mistakes, agents are in the Middle East that give pre planned responses (robotic), don’t answer the phone, and I could go on and on and on. I’m actually grateful they were so problematic from the beginning, it caused me to avoid doing additional business with them. RUN now!
Last Sumner I was approved for a predatory loan BY atlas financial. I was desperate and accepted the terms of paying over $125 every week. After several months i called and asked if my loan repayment could be reduced and everything went well until Atlas began withdrawing 125 a week again after promising in writing my withdrawal would be reduced to $25 a week. I had to visit my bank for fraud called customer service and they realized it was an AI mistake so customer service advised me to use another bank account for the weekly withdrawal of $25 per week. Again more errors and they stopped automatically withdrawing funds even though they had my debit card information in their system. TBO merged or took over Atlas Financial and just so you know the call center isn't located here in the United States because a month ago there were roosters crowing in the background when I spoke to a customer service representative who definitely sounded like he was from a Latin American country. He said $22 would be withdrawn automatically from my debit card and again their system neglected to make this weekly withdrawal. I never got a call from TBO to fix their systems error. However I did receive an email 📧 today stating my remaining balance owed was sold off to a third party and obviously that will tank my credit score. If you contact customer service it's transferred to a foreign country call center and no one has any idea what they're doing. I strongly advice everyone not to borrow money from these people. They aren't trustworthy and they obviously don't know what they're doing.
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Supposedly Approved for loan . Never received anything!!!!! But was told it was sent been to my bank 3 times and no funds has been transferred. Called to cancel loan and keep getting the runaround. Ive Reported this company as Fraud . So Don't try to do business with this company !!!!!!
Easy of use in app customer service excellent
TBO Bank is a community-focused financial institution based in Orrick, Missouri, dedicated to providing a range of banking services to individuals and families. The company emphasizes building long-term relationships with its customers, reflecting the values of hometown banking while expanding its reach to a broader audience. TBO Bank offers various financial resources, including financial calculators and educational content to assist customers in making informed financial decisions. Targeting a diverse clientele, TBO Bank provides services such as personal banking, savings accounts, and specialized loans, including the Veterans Closing Cost Loan designed to support veterans in securing their dream homes. By prioritizing accessibility and customer support, TBO Bank aims to empower its customers to achieve their financial goals with confidence.
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