Laura Wheeler at Taylor Rose was so…
Laura Wheeler at Taylor Rose was so great. She made the entire process so simple and was very responsive to all emails and calls. Couldn't recommend more highly.

10 months ago
Excellent customer service. Would recommend.
10 months ago
Taylor Rose provided a professional service. Irushi Gunathilake and her legal assistant, Amandi Perera were responsible for our conveyancing. They regularly kept me updated throughout the process. The... See more
10 months ago
Very pleased with the best service and the advice provided. Highly recommend the professionals at Taylor Rose.
Laura Wheeler at Taylor Rose was so great. She made the entire process so simple and was very responsive to all emails and calls. Couldn't recommend more highly.
We have just recently used Taylor Rose for our house move and was put in contact with Viktoria Kovas. she was outstanding,very helpful, supportive and made the whole process so easy. Thanks again Viktoria
We would like to thank Victoria Mcarthur for the outstanding service she delivered with the handling of the sale of our property. Apart from being totally professional as soon as we met her we knew she was someone we could trust. I would highly recommend her as she was always available with all our concerns and good advice.
Excellent service from Chloe in the Warrington office when making our new wills. First meeting was on "Teams" and was very easy. Chloe gave us lots of information inheritance tax and the whole thing completed very quickly.
I recently purchased a flat with the legal support of Taylor Rose, and overall, I had a positive experience. The team was professional, approachable, and consistently helpful throughout the process. I’d especially like to thank Divya and Charles for their co-operation and clear communication, which made a real difference in managing the various stages of the transaction. A special mention also goes to Sherine Silva, my solicitor, whose expertise and attention to detail helped ensure that everything was handled correctly and efficiently. While I am happy with the outcome, I do wish the process had moved a bit more quickly. That said, I appreciate the team's efforts and would consider using Taylor Rose again for future property matters.
Sophie Durkin made the whole process so easy.. She constantly went the extra mile for me and helped with all areas.. I couldn't recommend Taylor Rose enough and if you got Sophie as your Solicitor it would make the whole process less stressful.
I engaged Taylor Rose in February to represent me in a house purchase (I also recommend them to the seller, who was subsequently onboarded, too). It has now been over 3 months without demonstrable progress. Further to that, it is impossible to get a response from either of the solicitors or the administrator, despite 10 or more emails and numerous calls. This is not just unprofessional, it is personally insulting. I have now changed solicitors and have been informed by an external party that the solicitor representing the seller has left the company. It’s outrageous that this information was not shared by Taylor Rose and that a handover of the case was not carried out. I will not be using Taylor Rose again and my advice would be to strongly avoid them.
I’ve recently completed on a sale and purchase and could not recommend Taylor Rose enough. Both Laura Osbourn and Seda Yalcinkaya made the whole process smooth and easy (even when things got a bit tense at the end!) and communicated with us throughout the process. Thank you once again!
Danielle McMahon of Taylor Rose has dealt with my mother's estate following her death in May 2024. The service we have received has been excellent throughout. Danielle answered any questions we had promptly and she made the whole process very straightforward and easy. I have no hesitation in recommending Taylor Rose, and Danielle in particular.
Been having issues ever since I used them to purchase a property back in 2021. I attempted to sell this property in 2023 only to learn that the property had never been registered with land registry. They blamed this on delays due to COVID but it turns out there was a bigger issue that they had not chased up and was not noticed until I had a buyer. Fast forward almost 2 years and the issue has still not been resolved. Their communication is awful, when you call them and request a call back you get absolutely nothing. During this time I was assured, after well over 1 year and having lost my original buyer that this had been resolved only to once again encounter issue with the same problem as before. I have formally complained and received no apology or acknowledgement of any wrong doing. They have cost me well over £13000 in unnecessary costs due to these delays. I can not stress how awful the service I have received has been. This lead to me having mental health issues due to the stress they have played a part in causing.
Faye Colton is an absolute gem. We’ve worked with her on countless sales and purchases through Jigsaw, and she’s consistently brilliant. Not only is she incredibly knowledgeable and thorough, but she’s also one of the loveliest people to deal with — calm, kind, and always on the ball. Conveyancing can be stressful, but Faye has a way of making everything feel straightforward and manageable. She keeps everyone in the loop, explains things clearly, and genuinely cares about getting the best outcome for our clients. She’s someone we trust completely and are always confident recommending. We feel so lucky to work with her — she’s a real asset to the whole process.
I sold my house on the 28th March 2025. Umar Bhatti of Taylor Rose made the whole process go smoothly. Nothing was too difficult for him. I will also like to thank Jacob Robinson from the probate department. Both of these gentlemen were very professional and helpful
Several sales falling through made this a long, stressful and drawn out house moving process. Throughout this Mark Dalziel at Taylor Rose was calm, efficient, professional and thorough. The costs were set out clearly from the start and I was kept up to date as we went along. In the final stages of exchange and completion there were delays further down the chain below me, which Mark handled with impressive professionalism, despite it being a frustrating experience for us all. Some Solicitors are reluctant to talk to estate agents but this is not the case with Mark, he kept everyone up to date with information throughout the process. I wouldn’t hesitate to recommend Mark if you need a top notch conveyancing solicitor.
Don't believe the staff 5* reviews... After being recommended by Bellway Taylor Rose, I wish I had not bothered. Unless you enjoy receiving an invoice that hides a lot of fees, and is DOUBLE what they estimate - then run. You have to chase up everything, communication is not great, even when you receive a breakdown invoice it is not accurate. If you look on glassdoor, their emplyees say they are encouraged to inflate client bills. YES THEY DO!
Complete incompetence. Costs varied wildly from advertised at Bellway, estimate received, then final invoice. Fees were hidden and creatively added to o it account £400 in bank transfer fees they bury in the small print, fees to use their “portal” we never used, fees for “advice” never received Then they omitted £2000 fee to our lender from our final statement we paid them and claim they “only found out about it” the day after we completed… our lender evidenced they knew about it 2 weeks prior. Courtney Fife and the Peterborough branch are not clear with communication, honest or transparent with fees, and I would not use them again. Do not waste your time (or money)
Good and constant attention. Replied quickly to requests. There were several people working on my sale and conveyance would have been nice to be informed when a new person worked on the case. Slow to send through the final summary of accounts. But apart from that all in all a very quick efficient service.
Viktoria Kovas was my point of contact, and she was amazing. Always prompt to respond to any question I had and I felt supported throughout the whole buying and selling process.
Once again amazing service from Kara Bennesch looking after the sale of house. Super efficient and would highly recommend.
Excellent service from Sarah Pembleton, quick to answer emails and answer questions. on line portal easy to use.
We were really grateful for the help of Zoe Haynes late in our house move process. We were reaching a point of maybe losing our sale and purchase and she organised a deed of variation quickly and really understood the sense of urgency. Her communication was always warm and human even when about technical things. She managed all parties involved in our transaction politely and skilfully.
Based on analysis of 58 reviews rated 1-2 stars for Taylor Rose
“Instructed Taylor Rose over a week ago and have had no response to my Emails about their login system or sending my d...”
“Instructed Taylor Rose over a week ago and have had no response to my Emails about their login system or sending my d...”
“I have had a terrible experience with Taylor Rose and my property purchase has been ongoing since February 2025”
“Instructed Taylor Rose over a week ago and have had no response to my Emails about their login system or sending my d...”
“Throughout the process our case handler has been extremely slow to reply and with bare minimum information despite ma...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Taylor Rose Solicitors is a prominent UK law firm positioned among the top 60 full-service legal providers in the country. With a team of over 800 qualified lawyers, the firm offers a comprehensive range of legal services covering almost every area of law. Their expertise includes family law, immigration, agreements, and more, ensuring that clients have access to tailored legal solutions for various needs. The company serves a diverse clientele, including individuals, businesses, and organizations, with offices located in London and throughout the UK. Taylor Rose Solicitors is dedicated to delivering modern legal services through a smart, client-focused approach, making it a reliable choice for those seeking professional legal assistance. For more information, visit their website at www.taylor-rose.co.uk.
Taylor Rose consistently receives high praise for its exceptional customer service and professionalism, with many reviewers highlighting the efficiency and thoroughness of their solicitors. Clients appreciate the regular updates and clear communication throughout the conveyancing process, often mentioning specific staff members like Helen Bean and Mohamed Jaufurally for their outstanding support. The firm is frequently recommended for its reliable and honest service, making it a popular choice for both home buyers and sellers. However, a small number of customers express frustration with poor communication, citing delays in responses and issues with document handling. Despite these criticisms, the overwhelming sentiment remains positive, with many declaring their experiences as the best they've had with solicitors.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.