Swindon Car & Van receives overwhelmingly positive feedback from customers, highlighting the excellent service and ease of the rental process. Reviewers frequently mention the friendly and efficient staff, with many noting the quick booking and hassle-free pick-up and drop-off experiences. The quality of the vehicles is also praised, with customers appreciating the cleanliness and reliability of the vans. However, a few reviews express concerns about communication, specifically regarding charges and response times, indicating that some customers feel the need for better clarity in these areas. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers stating they would return for future rentals. Overall, Swindon Car & Van is recognized for its great service and dependable vehicles.
5 days ago
very happy with the service, i think all vans should be full of fuel and then returned the same as you can't tell how much fuel you need to put back in
A week ago
Always hire from.these guys always happy to help with any issues you may have wpuld never hire from.anywhere else
2 weeks ago
The van I received was unclean and had a strong garbage smell. Rubbish from the previous user was still inside, which indicates the vehicle wasn’t checked before use. This needs improvement.
A month ago
The staff were helpful and informative, the vehicle was clean and well presented.
I had a family emergency and needed a vehicle to pick up a damaged bike. The team were courteous and friendly and had me all sorted and processed in under 5 minutes. Vehicle was clean and tidy and easy to drive.
Great service from the start easy booking and easy pick-up and drop off. Thank you
Fuss free vehicle rental. Hired a car and then a van. Good condition, simple booking system and excellent courteous service. Would use again with no hesitation
Very helpful staff handled last minute panic booking on the weekend with good humour. Excellent selection of modern, clean and tidy vans.
Great staff and fast handover times, 100% perfect service with high quality vehicles.
Really helpful and got me out of a failure from another hire company to provide. Recommend - nice car ..
Quick and great customer service
Just replying to your reply, I never said you tried to charge me I said you tried blame me for the damage which had I not challenged I'm sure would have resulted in a charge. As for the £1 charge on my account over the £75 hire charge please can you advise. Those are the facts and BTW my name is Mr Green I'm sure your extensive admin have that on record.
Top service as usual. No fuss. Wouldn't use any other company.
As a first time customer I have found the booking process very easy and comprehensive. The staff are friendly and willing to answer any questions I had (including the daft ones!). Prices seem to be competitive and I would have no issue using them again.
Prompt, efficient and courteous service from start to finish - thank you
Excellent, friendly service, good quality vans, no problems A+
The booking process was easy, great customer service and quick response on the phone and email. The van was really impressive, modern, and nice to drive, etc. I just thought the refund of the deposit was not great it took 6 days, which I feel is too long as it was not a BACS so would of meant it was sent at the end of day 5, 5 days after it was returned. They charged a transaction fee despite there being no damage to the vehicle, so the deposit should of just remained in pending in my account with no transaction fee for myself.
Reception and patience with customers , vehicles clean and reliable.
I have used them many times over the years and they never disappoint. Service is second to none, excellent selection of vans to hire. Can’t recommend them enough
Smooth pick-up and drop-off process. Very efficient. The van was perfect for what we needed, relatively new and excellent value for money. The team was friendly too. My only other comment would be that the booking process isn't as good as the rest of the experience. Not being able to see van availability on the web-site is frustrating and would be a good improvement.
Fantastic service again, no problems and hassle free, we had a van on long term hire , very good 👍
Good price , easy pick up and drop off . Vans are always clean and ready to go . Friendly staff . I won't go anywhere else .
Very accommodating & helpful with our booking. Hired a 9 seater and was in excellent condition with no issues. Thank you and will use again
Over 6 years or more I have used swindon car and van rental . they have always been great . I highly recommend them . Courteous, professional, adaptable they are my motor transport back up as i have no car. On many occasions they have gone the extra mile (kilometre? ) to help . Hats off to you all ...salud! thank you .
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Swindon Car & Van Rental is a vehicle rental and sales company located in Swindon, UK. The company offers a diverse fleet of rental vehicles, including cars and Luton vans, catering to various customer needs such as weekend getaways and moving house. With a strategic location just five minutes from the train station and a short drive to the Cotswolds, it serves both local residents and visitors looking for reliable transportation options. In addition to rentals, Swindon Car & Van Rental specializes in used vehicle sales, boasting over 100 vans available at competitive prices. The company also provides an accident repair service, ensuring customers have access to comprehensive vehicle care. With a focus on quality service and a wide selection of vehicles, Swindon Car & Van Rental aims to meet the diverse transportation needs of individuals and businesses alike.
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