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Tell us more about your experience
Super.com receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Tell us more about your experience
Fast, simple hassle free booking. And the main thing it was cheaper than the hotel website also.
Never used this site before but it was easy to use and book my preferred hotel at good rate. Let's see how smoothly it will go at check-in and check out. Fingers crossed.
Used booking through Super.com - often their price is one of the best available. When plan multiple bookings - often get super+ subscription - helps to take advantage of cash back. Had conflicting situation with them - they were not the best at resolving it, however in the end refunded the disputed stay, and even walked an extra mile for me.
i love this app
Excellent really efficient
I was reviewing my bank statement and observed 15 USD withdrawals from super.com for both this month and the previous one. I attempted to investigate this issue and found that while booking a hotel on their website, I was enrolled in a membership without my consent, which led to monthly deductions from my account. Such practices are typically fraudulent and are often used to circumvent Article 2 of the credit card company's policies. After spending half an hour navigating their site, I found no contact number for customer support; however, I was able to cancel the membership through the chatbot. If you attempt to cancel directly from your account, the link becomes unresponsive and prevents you from reviewing or canceling. I would not recommend anyone to utilize their site and strongly advise checking your bank statements for any unauthorized withdrawals. 30/07/2025- so you honestly tell your customers that your customer should start paying 15 usd because customer just booked a hotel? Only a fool will take that option. As mention these tricks are there to overcome article 2 of the credit card company as difficult to prove. Eitherways this is the last time I used your site.
easy booking process, good prices
Best rates!
Great deals! Being able to find a good hotel at a great price is all I want and Super.com provides just that. Easy to use, always available, at every level of service. What more can one want?
I found a hotel $100 cheaper than all the other vacation sites.
Great and awesome
Easy to use and cost effective
Super easy and straight forward.
Great job gang
Easy & Affordable
Good Pricing and Direct
Absolute scam. DO NOT USE SUPER.COM. If you have an issue with your accommodations you are SOL. Customer service is awful. Can't even understand them and got the run around for 2 weeks before they told me they would not help me. I ordered a room with 2 beds and got 1. Super.com says too bad. Total scam. Update: internal team got in touch with me via email to tell me once again that they wouldn't be helping me. No phone call, no interest in investigating further.
I recently used SUPER.com to book accommodations, and the experience was excellent from start to finish! The site was very easy to navigate, with clear pricing and photos that accurately reflected the hotels. I appreciated the variety of budget-friendly options and the transparent cancellation policies, which made me feel confident about my reservation.
Simple process to book
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