Over a year ago
Got my Mother's Day gift. It looks delicious loved the packaging. Excellent job! Can't wait to try my choices.
Over a year ago
This is an excellent gift idea! It is so fun to recieve in an email! What a surprise... THEN it arrives! Its like getting gifted twice. The wine, the cookies, brownies are all excellent. I have just s... See more
MASSIVELY overpriced. Received a cookie and hot cocoa (that cost $25) and the cookie was no better than the cookies sold by Walmart bakery. These kinds of shops only exists because corporations are too lazy to do real employee appreciation.
Really cool concept but holy crap. $88 for 12 cookies????????? Wow. I found Snackmagic and they are much accommodating to dietary needs, FAR more reasonably priced and the selection is out of this world.
My company gave us a sugarwish gift. I ordered mine at the same time as everyone else. I received mine almost a month after everyone else, having first received a 'your item cannot be shipped at this time' email. I opened the box. The cookies had arrived on the "best by" date. I had ordered double chocolate chunk. I received a sugar cookie and something with a brown filling that had the texture of a gummi and the flavor of disgusting.
Picture waking up half asleep, opening some coffee that someone gave to you(from sugarwish), grinding it, making it, sitting down, then spitting it out. One long wasted effort- this company sucks
I got popcorn as a gift from my employer. The popcorn was stale and smelly and soft. Awful!!!!
Sugar wish offers a variety of tasty treats in a lovely package. Unfortunately, I found the quantities offered per gift size, somewhat misleading. For example, if you opt to purchase a "large" gift ($56) for the recipient, the site indicates it includes (8) treat options. However, this does NOT hold true if they select popcorn. They will only receive (4) popcorn snacks, each of which are packaged in a fairly small (<4 in?) container. I feel the company could improve transparency on this matter. For me, spending $56 for such a limited quantity of products didnt feel like a good value. I enjoy supporting new businesses, but I am more likely to go back to previous stores I've purchased from that offer a similar service.
Site failed to allow me to reset my password (kept saying 'Invalid Credentials' after three attempts where the new password met their requirements). Hit the chat icon (which also said 'Chat' at the top) only to learn that drops a message to someone to get back to me later. Not waiting around - taking my business elsewhere.
Based on analysis of 27 reviews rated 1-2 stars for Sugarwish
“Purchase a large size sugar wish for my mom for mother's Day, she was supposed to have 6 categories to choose from, w...”
“Company gifted us Sugarwish for the holidays two weeks before Christmas”
“Company gifted us Sugarwish for the holidays two weeks before Christmas”
“Company gifted us Sugarwish for the holidays two weeks before Christmas”
“Purchase a large size sugar wish for my mom for mother's Day, she was supposed to have 6 categories to choose from, w...”
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Sugarwish is an innovative gifting platform that allows users to send unique gifts for various occasions, including birthdays, holidays, and corporate events. The company focuses on providing thoughtful gift solutions, enabling recipients to choose from a wide range of options based on their preferences. Customers can send gifts through email or text, making the process convenient and personalized. Each gift is packaged in a signature awning box and delivered directly to the recipient's door, ensuring a delightful unboxing experience. Targeting both individual consumers and businesses, Sugarwish is particularly popular among companies looking to enhance employee appreciation and client relationships. The platform offers the option to set up corporate accounts, which include custom branding and special order features. With its user-friendly interface and commitment to customer satisfaction, Sugarwish aims to simplify the gifting experience while ensuring that recipients receive exactly what they desire.
Sugarwish receives mixed feedback from customers, reflecting both positive experiences and significant complaints. Many reviewers appreciate the concept of gifting through Sugarwish, highlighting it as an excellent and fun gift idea, with some noting the outstanding customer service and fast shipping. The packaging is often praised, adding to the overall gifting experience. However, a considerable number of consumers express dissatisfaction with the product quality, particularly regarding cookies that are described as stale or dried out upon arrival. Some customers report misleading product images and issues with selection options, leading to frustration. While many enjoy the gifts and the ease of the service, the inconsistency in product quality and customer experience raises concerns.
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