STUDIO CLOTHING

Wish I could give no stars. Made a mistake on an order rang to amend it half an hour after, was told I couldn't so have been trying to cancel it for the last five days. Keep being told I can't and will have to wait for it to despatch and deliver then I can send it back. Will be cancelling my account straight after absolutely terrible Customer Service non existent. Stay clear.

I can't believe reading all the poor 1 star reviews and I'm sorry to hear you are getting this poor feedback. I also work for a mail order company in customer service and I personally rate Studio first class I've been shopping with studio over 20yrs and if ever I have an issue I get in touch straight away without slating them on here first Companies do make mistakes and sometimes rely on customers feedback to help maintain and improve their service My personal experience is exceptionally high Once again thanks Studio I love your company and would recommend you

They’ve been e mailing me for a year wanting my custom, when I ask for a catalogue, I get an e mail saying I don’t meet the criteria! Without even an application. I then phoned to see why and had the most unhelpful conversation with a robotic call centre in Philippines who frankly couldn’t enlighten me, help me, empathise, explain why or do anything. Worse than useless. My valuable custom will go elsewhere, very happily.

HI here we go again none deliverer of goods to channel island customer but is quick to charge it to my account and charge me the most highest price for the poorest delivery service in Britain and your joke of a customer service was so poor all she could say was sorry like a two year old child i got so fed up of listening to her I ask to be put on to complaints service when I got to him he was no better in fact worst refused to listen and he could not care if we had it or not it is 2019 and your services are getting worst by the min when it comes to your off shore customers you could not careless you give your UK customers royal carpet treatment and us in the channel islands are treat like dirt off are shoe i want a full refund on the failed delivery service i never got my goods on time and the service was not on time as well thanks

FIrst time I have used them, quality of clothes very poor and not clear instructions on how to return items. Called customer services who then said I would need to pay for the postage to return the goods. After complaining was advised they would send someone out to collect for free and just leave it outside the house were driver could collect as I will be at work. There is no safe place to leave it. Then I said the service was poor and could U make a complaint, only then was advised I would need to take it to a shop and they will email me a returns label and allow this to be done for free! Beware as photos do not match up with the quality of their products!! No clear instructions on the paperwork that comes with the clothes re returns policy and website not clear too.

Poor service...ordered items for Xmas....still waiting! Would never use again...extremely disappointed..

I cannot praise Studio enough. They always go the extra mile to make you happy. Their prices are worth shouting about too. Well done a very satisfied customer..

Best place to shop at Love it Just can't check out need to make payment plane Christmas gift if I can get it hope I can order this order. I would order more

Min ordre blev annulleret to dage efter jeg havde bestilt - varen var ikke på lager (på trods af at den fremgik som på lager). Sidste gang bestilte jeg to varer, og den ene var ikke på lager. En uge efter bestillingen sendte jeg en mail til Studio, da jeg intet havde hørt. 11 dage efter bestillingen var afgivet fik jeg langt om længe svar - den ene var var udsolgt, den anden var netop afsendt. At ordren først bliver ekspederet efter 11 dage er ikke i orden og der bør nok sættes lidt fokus på at få opdateret lagerstatus i webshoppen... I øvrigt fine varer og mange gode tilbud!