STUDIO CLOTHING
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Poor returns policy
FIrst time I have used them, quality of clothes very poor and not clear instructions on how to return items. Called customer services who then said I would need to pay for the postage to return the goods. After complaining was advised they would send someone out to collect for free and just leave it outside the house were driver could collect as I will be at work. There is no safe place to leave it. Then I said the service was poor and could U make a complaint, only then was advised I would need to take it to a shop and they will email me a returns label and allow this to be done for free! Beware as photos do not match up with the quality of their products!! No clear instructions on the paperwork that comes with the clothes re returns policy and website not clear too.