STUDIO CLOTHING

I ordered as I wanted to give them business as the company’s from my country family members and friends told me not to trust them and they were right ! I ordered three outfits as I have a wedding coming up after receiving the order I was very disappointed the shirt had no lining it was really uncomfortable the dupputa was completely different to what was on the web site when I complained and asked them to send details regarding returns it didn’t go down very well they offered to change dupputa and send another shirt with lining but by than I lost my trust in them ! I was emailed by three different people all so unprofessional they kept offering an exchange and didn’t want to talk about giving my money back even tho their refund policy clearly states a full refund with money put into the account the order was placed with . I returned the parcel on the 20/9/2022 and am still waiting for them to confirm when money will be put back into my account . I have emailed several times but no response. Really poor communication from their end ! Extremely disappointed with this company i wish I listened to people when they told me not order from them ! I’m sorry to say but they’re a bunch of crooks !

These clothes shrink even in a cold quick wash,they are not prewashed to size.

My first purchase was a success. The dress is lovely and was received in 2 days with communication all the way re delivery.

Ordered a t shirt, wrong one turned up a week later, spoke to customer services useless, please please avoid this company like covid, utter cowboys!!

The clothes quality very cheap or average, replica. Sizes were not good, never received a refund. Returned the items through Post Office next day and as everyone on here never received a refund instead was laughed out. What consumers rights clients have? Never buy from them, disrespectful.

One big scam.

I get delivered order ans it's was horrible... Ask on Facebook seller for refund the provide me Bulgarian adress the say that refund will go to me after the receiving order back my post office provide that package is reach adress but stull no refund now the just ignore my massages 64usd in the bin.. Don't trust this shop..

Am delighted with my order was exactly as advertised and was delivered on time will definitely order again

Two months from my purchase date and still have not received a thing. customer service says its been delivered... maybe, but not to me. I asked for a refund and was told they can only issue 25% of the purchase price!! what a scam... mail courrier said they never delivered any parcel .

Bought two pairs of jeans plus delivery charges£24.99 never turned up yet I KEEP sending screen shots of the money leaving my account, yet I just keep getting generic replies re they cannot find my account number- I DIDNT have a credit account I paid right away- dense or what?! I guess my money will never be returned.

Tried to buy some clothes from there (and pay upfront as with most websites) but they wanted to do a credit check. Presumably to open a credit account, which I didn’t want. No way around it. Avoid.

Absolute joke of a company, I ordered a t-shirt from them back on July 7th and since then was charged for the shirt and have gotten zero confirmation emails. I have emailed them a few times requesting a refund and have got no response on each occasion. I would strongly advise you don't buy from them as it seems like they just take your money.

Bad. Products are often out of stock and they don't even bother to let you know, very slow delivery. Ordered a jumper too with one sleeve much longer than the other. Christmas presents didnt arrive in time. Avoid.

I am a little shocked at the reviews for studio. I have never had a problem when buying from studio, whether it be credit or bank transfer. The items I've recieved have always been as expected and studio have always been good with keeping me up to date with tracking my delivery. Some items have taken a lot longer than others to arrive, but I've always been well informed. It's cheap and cheerful, never ever had a problem with them in the five years of ordering.

Would score zero if it was possible. Dreadful company, they should be reported to watchdog. Like most of the reviews on here mine is pretty much the same. Extremely poor customer service, wasted hours and days on the phone to this company only to get no where, as they are in a different country and dont understand what your saying to them. They cant resolve the simplest of issues, which leaves you literally tearing your hair out. Lost parcels they charge to your account and then say this will take 30 days to be looked into. Items are posted then all of a sudden told there out of stock. Avoid like the plaque. I dont know how this company is legally aloud to run with how appalling they are.

I would give this zero stars if I could. Avoid at all cost. Purchased a led Dino for my son during black Friday sale along with walkie talkies. About two days later I was issued a refund for the walkie talkies as they were out of stock. Weeks past before the other parcel with the Dino arrived. I told my son it had arrived at the house. He was so excited to get home from school to open it only to find they had send a damaged Christmas tree which I hadn't ordered. Spoke with customer services but they could only refund as the Dino was sold out. My son was so upset. I was told I would have a delivery driver collect two days later. A week later and a few phone calls in between the driver came to collect it. Roll on four weeks since the return of the item and several phone calls to the customer service I have still not received a refund. I phoned to days ago and they told me I would need to fill out some form to speed up my refund.. Absolutely appalling service and I won't be ordering from them again.

Lovely service

they used My Hermes for delivery. Hermes claimed delivery and left in safe place. Picture of confirmation of safe place was not my shed and too small to be my parcel plus I was home all day.when I eventually got through to customer service they said the would claim non delivery from Hermes and it would take 30 days !!! hank heavens I can afford to buy other xmas gifts. beware if you cant as Hermes is full of similar disgusted and let down customers !!!

Customer service is in Philippines and a nightmare for them to understand me. She had NO idea what I was asking for and could not understand me at all..... I still didn't get my answer to an over payment !!!.... I want to speak to someone who can understand me....just left frustrated and worried about the finances they have took from me....never ordering from them again.

This company is a joke. I am still waiting for a refund and when i ring to ask where my refund is they say i will have to claim it back. Wait 7 days for a claim form 7DAYS whats happened to next day delivery after all i waited 21 days to paid 4.99 postage and they cant even send me a form on NDD. Better still email it to me quickest and cheapest way to do it for a big company like this. I will never ordercanythingvagain from this company EVER. 30 ODD DAYS iv waited for my refund and now they say 7 days to get the letter and 14 days for refund REALLY