STUDIO CLOTHING
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I would give this zero stars if I…
I would give this zero stars if I could. Avoid at all cost. Purchased a led Dino for my son during black Friday sale along with walkie talkies. About two days later I was issued a refund for the walkie talkies as they were out of stock. Weeks past before the other parcel with the Dino arrived. I told my son it had arrived at the house. He was so excited to get home from school to open it only to find they had send a damaged Christmas tree which I hadn't ordered. Spoke with customer services but they could only refund as the Dino was sold out. My son was so upset. I was told I would have a delivery driver collect two days later. A week later and a few phone calls in between the driver came to collect it. Roll on four weeks since the return of the item and several phone calls to the customer service I have still not received a refund. I phoned to days ago and they told me I would need to fill out some form to speed up my refund.. Absolutely appalling service and I won't be ordering from them again.