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HomeEvents & EntertainmentSpotix Reviews

Spotix

4.516666666666667 out of 5 stars
4.516666666666667 out of 5 stars
4.5
|Excellent|60 reviews

TrustScore

4.5
4.516666666666667 out of 5 stars
Excellent
5 out of 5 stars
49
4 out of 5 stars
3
3 out of 5 stars
3
2 out of 5 stars
0
1 out of 5 stars
5
60 reviews in total

Review summary

Spotix is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

✨
Based on reviews, created with AI

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Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Debi Gonzales
Debi Gonzales
1 out of 5 stars
1/5

Worthless stove. Bad sale. Extremely bad Customer service

Meg, Responding to your August, 2024 post. All I have to say is if there was an option for 0 stars, that's what I woul...Read more

0
0
🔥 High engagement
POPULAR
Dave Dave
Dave Dave
1 out of 5 stars
1/5

Company doesn't stand by their…

Company doesn't stand by their products.. horrible customer service... buyer beware..stay away ..so many other companies...Read more

0
0
🔥 High engagement
POPULAR
Ronald
Ronald
5 out of 5 stars
5/5

Rep was very helpful in deciding what I…

Rep was very helpful in deciding what I needed to repair my fireplace problem

0
0
🔥 High engagement
POPULAR
Turner, Ricky
Turner, Ricky
5 out of 5 stars
5/5

Website easy to navigate

Website easy to navigate. Shipped next day.

0
0
🔥 High engagement

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Billy Summers
Billy Summers
1 reviews
almost 2 years ago
5 out of 5 stars

Great customer service.

Great customer service.

Helpful?
Braxton
Braxton
1 reviews
almost 2 years ago
5 out of 5 stars

new pilot and thermocouple for fireplace

The price was right and the delivery was fast. The quality is top notch.

Helpful?
michael
michael
1 reviews
almost 2 years ago
5 out of 5 stars

The guy that helped me was very…

The guy that helped me was very informative and i felt confident i could change out the device with minimal problems...and it worked....

Helpful?
sharon Fuhrmeister
sharon Fuhrmeister
1 reviews
almost 2 years ago
5 out of 5 stars

Customer service is outstanding

Customer service is outstanding! Could not be more satisfied with the service and assistance I received for a technical issue I was having with my outdoor fireplace. The service rep immediately identified my problems and provided immediate solutions for resolution of my issues. I cannot recommend these guys enough!

Helpful?
Anne
Anne
1 reviews
almost 2 years ago
5 out of 5 stars

Very helpful

Very helpful, courteous, knowledgeable, being on the phone with them only a few minutes and they figured out I ordered the wrong part.

Helpful?
Ms Katherine DArcy
Ms Katherine DArcy
1 reviews
almost 2 years ago
1 out of 5 stars

I mistakenly ordered a Viking storage…

I mistakenly ordered a Viking storage drawer that I thought was a warming drawer. All telephone mailboxes were full and no one picked up on a Saturday. It was delivered on a pallet and the shipping box had been opened prior to delivery. I am waiting to see if my email gets a reply.

Helpful?
James  Oberg
James Oberg
1 reviews
almost 2 years ago
4 out of 5 stars

Good customer service when items were…

Good customer service when items were ordered. Very useful tracking info when items shipped.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Rhondalyn
Rhondalyn
1 reviews
almost 2 years ago
5 out of 5 stars

Helpful

Customer service made our return quick and easy. And also helped us order the correct item we needed.

Helpful?
Rob
Rob
1 reviews
almost 2 years ago
5 out of 5 stars

I sent an email inquiry and Spotix …

I sent an email inquiry and Spotix responded immediately. I asked for one size and received a great quote, then I countered with a bigger size and got an even better deal. Shipping cost is what made the deal. Thanks

Helpful?
Tom
Tom
1 reviews
about 2 years ago
5 out of 5 stars

The sales man new your product lines…

The sales man new your product lines and was a great help

Helpful?
ES
ES
1 reviews
about 2 years ago
5 out of 5 stars

Good responsive service

Good responsive service. Manufacturer performance was very disappointing - many delays on shipment.

Helpful?
Paul  McTygue
Paul McTygue
1 reviews
about 2 years ago
5 out of 5 stars

Everything went well timely delivery

Everything went well timely delivery

Helpful?
kevin e
kevin e
1 reviews
about 2 years ago
5 out of 5 stars

Very fast

Very fast, I’ve been searching for this part for a couple years now all the local fireplace experts didn’t seem to even want to mess with it so thank you

Helpful?
JOE
JOE
1 reviews
about 2 years ago
5 out of 5 stars

Excellent customer service

Excellent customer service

Helpful?
Jim
Jim
1 reviews
about 2 years ago
5 out of 5 stars

Fast and worry free service.

Fast and worry free service.

Helpful?
AK
AK
1 reviews
about 2 years ago
5 out of 5 stars

Fireplace brush head replacement

Found the replacement broom head for my fireplace tools

Helpful?
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Events & Entertainment