Great price and fast delivery
First time purchaser and the experience was great. I found some Hoka trainers that I wanted at a great price. I placed the order on the Saturday evening and they arrived on the Tuesday.
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Sport It First receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
First time purchaser and the experience was great. I found some Hoka trainers that I wanted at a great price. I placed the order on the Saturday evening and they arrived on the Tuesday.
I liked Sport It First and was shopping here regularly, but my last order wasn't pleasant at all. Usually I shop with big chunks and return the items that don't fit or I don't like. In my last order's return, they refunded only 2 items out of 5 items that I sent back, even though I sent back only one package, no way some of it arrived, others didn't. In the customer service, I explained my situation, but they kept telling me the same thing, "two items as can be seen on our system", like a machine. I lost Β£60 unnecessarily. Be careful when returning, take a video or something like that.
The order and original delivery was absolutely great and lightening fast, no problems with the item, all great, but the length of time waiting for the exchange was too long for my liking. Great comms and also always answered quickly but stock response really. All in all great product at very reasonable prices (Β£175 for Β£300 rugby boots) but if you need an exchange in size as I did, you just gotta wait. So so close to superb, just a bit of tweaking the returns.
Avoid like the plague, slow deceiving delivery time, even worse returns process!!
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I'm very pleased with my Brooks trainers and the service from Sport it First. The shoes are comfortable and I'm hopeful they will help my plantar facilitus. I did have to have a couple of attempts to get the right size as this shoe comes up at least a whole size smaller than my usual...something to bear in mind when ordering.
Date of experience: April 10, 2025
Lovely trainers. Fast delivery I'll shop again.Have you got direct count please for my next order.
Date of experience: April 9, 2025
Item arrived as advertised. Carrier delivered to specification. Great advanced communication and tracking . Decent prices .
Date of experience: April 8, 2025
Excellent price for my asics trainers. Kept updated at every way up untill i got them delivered
Date of experience: April 7, 2025