Soothing Home

It's always a scary thing when you order something online and it's sight unseen. Most companies can give you all kinds of good information about their product, only when you get it, it's not as described. Well Soothing Home is NOT like those companies. When they tell you what their product is like,, it's exactly like that. I got 3 of the bottom covers and 3 of the top covers, they are amazing. The quality is as they said it would be. I am going to order more of these for all of my chairs. So thanks Soothing Care and keep up the good work.

Not dealing with any company having anything to do with CHINA!

I ordered $169.00+ from this company on December 26th after 8pm. I changed my mind and emailed them at 6 A.M. on December 27th to cancel my order. I received an email asking why I wanted my order canceled. I explained very nicely that I changed my mind due to financial reasons. This was about 9 am because I am working. Surprise no answer. I just emailed them again wanting my order canceled and my money returned. Nothing. Do not order from this company. They think it is their business as to why you would want to cancel an order, where other reputable companies do jot ask questions and cancel immediately. I suggest you do not do business with this company unless you want to get screwed out of money. Shop elsewhere.

I was satisfied with the color (brown) and fabric. The seat cover was easy to put on cushion. Makes my sofa look pretty and will last a little longer. Patsy Hunt

I received my order and need to return it as the covers do not fit my couch. I emailed the company as instructed and received a reply indicating that I needed to mail the covers back to China, despite the company website indicating that orders could returned to a site in the US at no cost. I called the number on the website and spoke to a customer service rep who told me that I would indeed need to mail them to China. I told her what I had read on the website and she again said I would have to mail them to China. When I expressed my displeasure and felt as though the company was not being transparent, she offered me 50% of the cost, with no need to return the items. I want a full refund with no cost to me for shipping. Your website says this, so now own it.

I’m still waiting for mine to be delivered. Need them for special occasion in two weeks and still have not arrived. Getting nervous.

As advertised!!! They are perfect for our sectional. No more covering with blankets! Worth the money. Also they were very quick in responding to my questions.

I am trying to return the back covers, which are too big for my sofa. They sent me an email to return the items to China. Their website says they will provide a shipping label. It also says they are in NV. What do I have ti do to get them to honor their return policy? This is very disappointing. Horrible company, they keep sending me the China address but have not yet sent me the return label to Las Vegas. I will have to file a claim with my credit card. Do not buy from them.

Their return policy stated that if you are not satisfied that you can return the covers. The covers did not fit my sofa so I requested a return instead of providing a label they sent me an address in China.

Excellent product and service! The 2 back covers that I ordered ended up being too small. I emailed soothing home to order a larger size and they responded quickly and ordered them immediately for me. Very pleasant to work with this company. The covers are amazing, fit perfectly and wash very nicely, just follow their directions. I recommend these covers for anyone with 4 legged babies for sure!!! You wont be disappointed in the product or their service!!

I am very pleased with the colors and the fit of your covers. I also ordered a set of arm covers because my couch is white and the arms are first to show dirt. We have a 12 pound Chihuahua who feels she owns this couch and now we can peacefully share. Thank you for the quality also!

Very pleased with my purchase. Great quality. I highly recommend this company.

Absolutely love these covers! They fit well, look great and easy to clean! Highly recommend.

So easy to order and so easy to place on couch. The dogs and owners

After almost two weeks after purchasing three couch covers, my order has still not arrived, which is unacceptable in this day and age. Amazon.com has the same products for half the price and delivery is next day. I do NOT recommend Soothing Home. Look elsewhere.

Je suis plus que ravie de ses housses qui embellisent mon canapé d'angle, Je les aient déjà laver en machine elle ne bougent pas nickel, Quel bonheur de voire un site qui est très réactif aux mails et qui chercher une solution rapide lors d'une petite erreur de commande,Je recommande à 100%

This transaction was stellar. The woman I dealt over backwards to accommodate me. I would highly recommend them..

I really like these covers - they work much better than the blankets I had been using. However, what I like most about Soothing Home is their customer service. I had an issue unrelated to the actual covers and when I contacted customer service, Jennifer went above and beyond to meet my need and resolve my issue. I don't find many companies today that will work that hard to meet the needs of individual customer's, but Jennifer at Soothing Home did just that and I am very grateful. I had a great experience and I highly recommend this company and their products!

Don't buy from these people. If you have a return or anything wrong some of it they won't exchange and some of it if it does need return, you, yourself have to send it back to China. It is shipped from China initially and takes forever and then shipped back to China even though the place has a US address in NV. Thier response was incorrect and they for sure told me to send the return to an address in China. I have the email where they instructed me to do so