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HomeComputer & SoftwareSoftwareDiscountUSA.com Reviews

SoftwareDiscountUSA.com

4.716666666666667 out of 5 stars
4.716666666666667 out of 5 stars
4.7
|Excellent|60 reviews

TrustScore

4.7
4.716666666666667 out of 5 stars
Excellent
5 out of 5 stars
55
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
4
60 reviews in total

Review summary

SoftwareDiscountUSA.com is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Jennifer Tomlinson
Jennifer Tomlinson
5 out of 5 stars
5/5

Happy Customer

This is my first time buying from Software Discount USA and I’m really pleased. Fast delivery, genuine product, and no h...Read more

0
0
🔥 High engagement
POPULAR
Skylar Woods
Skylar Woods
5 out of 5 stars
5/5

Smooth and Easy

The process was straightforward from start to finish. Key arrived quickly and worked without any errors. Highly recommen...Read more

0
0
🔥 High engagement
POPULAR
Leah T
Leah T
5 out of 5 stars
5/5

Works Perfectly

Installed Office 2021 on my PC with no issues at all. Everything worked as promised and I’m very happy with my purchase.

0
0
🔥 High engagement
POPULAR
Alexandra Daly
Alexandra Daly
5 out of 5 stars
5/5

Quick Response

Sent a question about activation and got a reply almost right away. Customer service was polite and helpful.

0
0
🔥 High engagement

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Ruby Adams
Ruby Adams
1 reviews
3 months ago
5 out of 5 stars

Smooth Setup

I followed the instructions provided and the whole setup was done in minutes. Couldn’t ask for a better experience.

Helpful?
Georgia Bird
Georgia Bird
1 reviews
3 months ago
5 out of 5 stars

Excellent Value

Got Windows 11 at a price much lower than retail and it activated instantly. Great value for money and great service.

Helpful?
Lydia Daly
Lydia Daly
1 reviews
3 months ago
5 out of 5 stars

Honest and Transparent

What I liked most was that the price shown was exactly what I paid. No hidden fees or tricks, just honest service.

Helpful?
Lydia M.
Lydia M.
1 reviews
3 months ago
5 out of 5 stars

Very Impressed

The delivery was quicker than I expected, and everything worked smoothly. It’s nice to finally find a reliable software store.

Helpful?
Oggy Ivkovic
Oggy Ivkovic
1 reviews
3 months ago
5 out of 5 stars

Reliable Service

I’ve had issues with fake keys in the past, but this company delivered a genuine license that works perfectly. Trustworthy seller.

Helpful?
Alicia Saunders
Alicia Saunders
1 reviews
3 months ago
5 out of 5 stars

Great Experience

Buying from Software Discount USA was simple and fast. My Office license activated on the first try and I had no stress with installation.

Helpful?
Mike
Mike
1 reviews
3 months ago
5 out of 5 stars

Super Fast Delivery

Ordered Microsoft Office and had the license in my inbox before I even finished my coffee. Activated in seconds without any issues.

Helpful?

TrustPilot Scam Exposed

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June
June
1 reviews
3 months ago
5 out of 5 stars

Zim was helpful and courteous to us and…

Zim was helpful and courteous to us and walked us through the process

Helpful?
Jeffrey Anderson
Jeffrey Anderson
1 reviews
3 months ago
1 out of 5 stars

We can not back up the file

We can not back up the file. We got two error codes. We called customer service and spoke to ZEM. He took down our information and sent it on to the their tech team. We received a confirmation email from them stating that the problems had been received. We were told that within 24 hours, we would get a reply. No reply ever came and now, when I call the customer service #, I had to fill something out on their website to request service which I did. I do not recommend this at all and I may request a refund.

Helpful?
 Tessa Fryer
Tessa Fryer
1 reviews
4 months ago
1 out of 5 stars

I purchased QuickBooks through…

I purchased QuickBooks through SoftwareUSA, but the software never connected to Intuit, making it unusable for the features I needed. I contacted customer service repeatedly and followed every recommended fix for months, but none resolved the issue. Communication was often difficult—many representatives had limited English proficiency, which made it even harder to troubleshoot effectively. After extensive back-and-forth, one agent finally acknowledged the issue couldn’t be resolved and promised a refund within a week. That refund never arrived. My follow-ups were met with vague responses like “we’ll get back to you,” but no one did. In total, I paid $400 for a product I couldn’t use and never received the refund I was promised. I’m sharing this experience so others are informed before purchasing. I hope SoftwareUSA takes accountability and resolves this properly.

Helpful?
Richard Graham
Richard Graham
1 reviews
5 months ago
5 out of 5 stars

ZIM was a great help

ZIM was a great help. Professional, polite, and helpful. He's a fine employee.

Helpful?
willie
willie
1 reviews
5 months ago
5 out of 5 stars

Zim was very kind and helpful knew how…

Zim was very kind and helpful knew how to solve my problem, He stayed with me to the end. I am thankful for his patient and concern for me.

Helpful?
plgarner
plgarner
1 reviews
5 months ago
1 out of 5 stars

Got my money back.

After my post concerning this software not being legit, I was contacted and I was refunded my money. We certainly appreciate that however, we must state the facts and the truth that if the software. If it was correct from QuickBooks like it should be then the licensing should’ve showed up with QuickBooks. All I can say is it may have been a fluke, but I don’t believe so according to the support agent at Quickbooks. I did receive my money back, but I would not recommend the purchase. Software was missing components. It wasn’t until we wrote the bad review that they realized I wasn’t playing. No one should have to go through this.

Helpful?
C P
C P
1 reviews
5 months ago
5 out of 5 stars

Zim called and was extremely helpful!

Zim called and was extremely helpful!! He helped me get my new purchase of Excel 2024 up and running.

Helpful?
Phyllis Gershman Goldberg
Phyllis Gershman Goldberg
1 reviews
5 months ago
5 out of 5 stars

Downloading and setting up was easy…

Downloading and setting up was easy with help from Zim, who shared my screen to avoid glitches. My QB is up and running!

Helpful?
Jerry VonDeylen
Jerry VonDeylen
1 reviews
5 months ago
5 out of 5 stars

Excellent Service

Zim did a great job and he helped me to install the QuickBooks Desktop pro 2024 and was very patient human being!! Thank you a lot

Helpful?
B Kilbourne
B Kilbourne
1 reviews
5 months ago
5 out of 5 stars

I was at an absolute loss and frantic…

I was at an absolute loss and frantic about my files. Then I found Software Discount USA and all my problems were solved when IU was connected with the operator by the name of ZIM. He was able to set up my QuickBooks app and transferred all of my files that I thought were loss in space. You have an excellent employer in ZIM, and I hope he is recognized and justly rewarded for the wonderful work he provides for your company.

Helpful?
Linna Rossiter
Linna Rossiter
1 reviews
5 months ago
5 out of 5 stars

Excellent Service

I am pleased with service I received from Zim, he helped my install the software for my Microsoft 365 with quick assist. He was patient even though it took him time to wait for the process. I am very grateful for the service. I recommend using this company and Zim for future software needs.

Helpful?
derrickfoyyahoo.com
derrickfoyyahoo.com
1 reviews
5 months ago
5 out of 5 stars

Best Experience

I just had the best experience in switching my QuickBooks Pro 2024 with Software Discount USA. Zim helped me to set up my new QuickBooks and it work perfectly. I don't know why I didn't meet him before!

Helpful?
Itza
Itza
1 reviews
6 months ago
1 out of 5 stars

I never received the activation code

I never received the activation code, never received an answer through the chat or the ticket created, nor by email. Had to request a cancellation of the order, and again never received an answer to that.

Helpful?
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Category

Computer & Software