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HomeComputer & SoftwareSoftwareDiscountUSA.com Reviews

SoftwareDiscountUSA.com

4.716666666666667 out of 5 stars
4.716666666666667 out of 5 stars
4.7
|Excellent|60 reviews

TrustScore

4.7
4.716666666666667 out of 5 stars
Excellent
5 out of 5 stars
55
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
4
60 reviews in total

Review summary

SoftwareDiscountUSA.com is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Jennifer Tomlinson
Jennifer Tomlinson
5 out of 5 stars
5/5

Happy Customer

This is my first time buying from Software Discount USA and I’m really pleased. Fast delivery, genuine product, and no h...Read more

0
0
🔥 High engagement
POPULAR
Skylar Woods
Skylar Woods
5 out of 5 stars
5/5

Smooth and Easy

The process was straightforward from start to finish. Key arrived quickly and worked without any errors. Highly recommen...Read more

0
0
🔥 High engagement
POPULAR
Leah T
Leah T
5 out of 5 stars
5/5

Works Perfectly

Installed Office 2021 on my PC with no issues at all. Everything worked as promised and I’m very happy with my purchase.

0
0
🔥 High engagement
POPULAR
Alexandra Daly
Alexandra Daly
5 out of 5 stars
5/5

Quick Response

Sent a question about activation and got a reply almost right away. Customer service was polite and helpful.

0
0
🔥 High engagement

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Charles Wuchner
Charles Wuchner
1 reviews
7 months ago
5 out of 5 stars

Had a rough start with downloading and…

Had a rough start with downloading and activation but once I called tech support, ZIM was able to fix my problem in a timely mannner.

Helpful?
Thomas
Thomas
1 reviews
7 months ago
5 out of 5 stars

Zim was great

Zim was great. I was ready to fight for a refund but he got it to work.

Helpful?
Sharolyn Roppiyakuda
Sharolyn Roppiyakuda
1 reviews
7 months ago
5 out of 5 stars

Thanks to Zim's knowledge and expertise…

Thanks to Zim's knowledge and expertise I was able to start using Word right away.

Helpful?
Harry Lau
Harry Lau
1 reviews
7 months ago
5 out of 5 stars

Great Service

Zim was very helpful in setting up and finding word application on my computer.

Helpful?
Jane Barr Horstman
Jane Barr Horstman
1 reviews
7 months ago
5 out of 5 stars

Great Customer Service

Zim was helpful, knowledgeable and very articulate. He knew QuickBooks Pro 2024 like the back of his hand. He helped me by using quickassist which he used like a pro. He set up local backup files, installed the software, upgraded the files and taught me how to use the local backup. Before he was done, he had me check my files to be sure that all went well. I would highly recommend Zim to anyone who needs QuickBooks help.

Helpful?
Rudy Kaldi
Rudy Kaldi
1 reviews
7 months ago
5 out of 5 stars

Zim did a great job resolving my…

Zim did a great job resolving my installation issues.

Helpful?
James Cane
James Cane
1 reviews
7 months ago
5 out of 5 stars

Great Customer Service

Zim was very professional, very patient, and very knowlegeable is helping me get Microsoft Word installed on my computer using Quick Assist Software. He was very patient in explaining the details to me and I very appreciate his kindness!

Helpful?

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Bud
Bud
1 reviews
7 months ago
4 out of 5 stars

Oliver

Oliver, who was working customer service during my purchase, provided excellent assistance, instructions on how to install the program and made sure that I was a satisfied customer. Thank you to him and Software Discount USA.

Helpful?
Randy
Randy
1 reviews
7 months ago
5 out of 5 stars

Great Customer Support

Zim was very professional and timely. Highly recommended for helping me install Microsoft Publisher. Thanks.

Helpful?
Connie Cammilleri
Connie Cammilleri
1 reviews
8 months ago
5 out of 5 stars

Excellent Customer Support

I was in dire straights with downloading the new version of QB from their site. I was put in touch with Zim who took controll and installed the program without a hitch.

Helpful?
T Evans
T Evans
1 reviews
8 months ago
5 out of 5 stars

Order Made New & Improved!

I just ordered a download of Microsoft Word 2021 because it was less expensive than the 2024, and I mostly just use Word to write Lyrics and make Set Lists. I couldn't remember if I had purchased a "download" or if I would have to wait for the package to come in the mail. When I called to ask, Sam took my call. He explained that the 2021 version of Word was sold out, but he would be happy to give me the 2024 version for the same price. Not only that, but he offered me the complete Microsoft package for the same price, and it is a download. He was very helpful, polite and made certain I understood how to go about downloading it when I receive the prompt. Thank you very much, Sam!

Helpful?
Janet Williams
Janet Williams
1 reviews
8 months ago
5 out of 5 stars

Absolutely unbelievable service

Absolutely unbelievable service! I was so worried because I couldn’t get my activation key to work and thought it would take a long time for them to get back to me. Boy was I wrong! No sooner had I sent the email then they replied. I can’t say enough about their customer service!

Helpful?
JUANITA HENRY
JUANITA HENRY
1 reviews
8 months ago
5 out of 5 stars

GREAT CUSTOMER SERVICE

THE CUSTOMER SERVICE WAS ABSOLUTELY GREAT IN HELPING ME SOLVE MY PROBLEM WITH THE SOFTWARE. I WOULD LIKE TO THANK ZIM, VERY MUCH

Helpful?
Mary Robbins
Mary Robbins
1 reviews
8 months ago
5 out of 5 stars

Zim was very helpful and patient

Zim was very helpful and patient. Helped me by installing and walking me through the Turbo Tax ordeal. Highly recommend Zim greatly.

Helpful?
Ernestina Sisneros
Ernestina Sisneros
1 reviews
8 months ago
5 out of 5 stars

Zim was wonderful

Zim was wonderful! Helpful and accurate with assisitng with my Quickbooks!

Helpful?
Gregory Ontko
Gregory Ontko
1 reviews
8 months ago
5 out of 5 stars

I had an issue and Zim called me and…

I had an issue and Zim called me and stayed on the phone with me until he made it right. Thank you Zim. Great company!!!!!

Helpful?
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Computer & Software