Great job
Great job, happy staff, willing to help

Last reviewed over a year ago
Over a year ago
What an absolute joke. I set my insurance may 2023 and they call me today to tell me after a year, that any gold in my house would not be covered by their policy. That this would be an additional paym... See more
Over a year ago
First time claiming SKy home insurance and having a complete nightmare, for an emergency fix and with a vulnerable person in the house with a window frame hanging off the wall, first called Tuesday AM... See more
Over a year ago
I have taken a new car policy via 1st Central and it appears is underwritten by Skyfire. I have requested a hard copy of my policy and have still not received it. I have lodged a complaint with the br... See more
Great job, happy staff, willing to help
Eveytime I phoned, didn't have to wait long to get through to an operator and everyone I dealt with the very helpful and polite. Even went out of their way to help when I made an error on my quote and need to make changes. Great service, would highly recommend.
Best price and excellent customer service
Always go above and beyond. Very helpful and friendly service by knowledgeable staff. Would thoroughly recomend to anyone, especially those with import, unusual or modified cars. There is a reason i have used them for years.
After getting a quote via comparison website I telephoned Sky Insurance to clarify further information about the policy and they were excellent and explained everything I wanted or needed to know before buying.
Having previously had a very satisfactory experience with sky insurance, went for a 2nd and filled in the forms, paid the premium, before being told I couldn't have cover for my child because I was insured for MY car.... Absolutely laughable...!! And although it took 3 seconds to take my money it was going to take 5 days to give it back...
Excellent service and no hassle Hope to stay with sky for the foreseeable future
Luke did a great job, friendly to talk too and knew what he was talking about. Quick and efficient process
Nice people, good prices! Always friendly and quick. Been with them for number of years and different cars. Fully recommend.
Very helpful
Very helpful and good price for my son learning to drive in his first car
Very unprofessional waited 30mins for someone to answer the phone, Asked for buy insurance for my son for his birthday for a surprise, and they said no can’t insurance because their is no quote. Even so what can you offer business is business, well their loss I will be going some where else knowing you where recommend
It is pot luck every year when it comes to car insurance renewal. This year was no different. Switched from Chris Knott to Sky Insurance, who were very professional to deal with. Quote came in at my lowest ever for the car, even with all cosmetic mods. Cannot fault their customer service at all, however next year will of course really tell whether it is worth 5 stars or not.
Customer service v helpful and knowledgable
Easy to deal with, great to speak to a real person on the phone compared to the usual big insurers and a good, fair price!
Great price, for learner driver. Follow up call to confirm details and released the documents.
Very clearly laid out and great way of communication to sort everything quickly!!
Super friendly staff, very helpful and one of the best quotes I got by far!
Managed to find a price for me which was a lot cheaper than your regular mainstream insurers
Definitely one of the better experiences I have had communicating with an insurance company. Quote seemed reasonable when compared to others provided elsewhere. Customer service was better than most and I was put through to the same person when calling twice in one day, which made things easier.
Based on analysis of 71 reviews rated 1-2 stars for Sky Insurance - Temporary Car Insurance Compared
“That this would be an additional payment”
“First time claiming SKy home insurance and having a complete nightmare, for an emergency fix and with a vulnerable pe...”
“When we took out insurance with these thieves they were called Sky insurance, seems that they are now Safely insured,...”
“Absolute joke they are”
“Report them to the Federal Trade Commision if you have been scammed”
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Sky Insurance is a specialist insurance broker based in the UK, focusing on providing temporary car insurance solutions for a diverse range of customers, including young drivers, learners, and those with modified or performance vehicles. The company partners with reputable insurance providers to develop bespoke insurance services that cater to the unique needs of their clients. This approach ensures that customers receive tailored coverage options that are distinct from those offered by traditional insurance suppliers. Sky Insurance emphasizes customer feedback in designing their policies, which helps them address the specific requirements of their target market. Their offerings include temporary insurance for motorbikes and short-term policies, making it easier for individuals to find suitable coverage without long-term commitments. By prioritizing customer satisfaction and delivering unique insurance solutions, Sky Insurance aims to support drivers in navigating their insurance needs effectively.
Sky Insurance receives a mix of feedback from customers, with a significant portion expressing dissatisfaction. Many reviewers highlight poor claims service, citing difficulties in lodging claims and unresponsive customer support. Complaints about inadequate coverage and unclear policy details are prevalent, with some customers feeling misled about what their insurance includes. On the other hand, there are positive remarks about the helpfulness of certain staff members and the quality of service provided during initial inquiries. Some consumers appreciate the competitive quotes offered by Sky Insurance, which they find better than alternatives. However, the overall sentiment is marred by the numerous negative experiences shared, particularly regarding claims handling and customer service.
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